Hoteller i Universal City

«Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.»

«Clean room, great staff!»

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«Front desk people were so nice and very welcoming I will be returning just because of the warm welcoming it’s nice to be seen when and where you’re spending your money on a space to be your home away from home»

«Folks were pretty nice, however no business center as noted and SC unit leaked.»

«The hotel itself is great! Very clean and well maintained. The beds were comfortable and the rooms were dark and ac worked perfectly! Great water pressure. The staff were all very friendly and helpful! My kids loved the pool. Breakfast was average. Plenty of parking spaces available. The construction on I35 is a nightmare.»

«This property was listed as a 4 star hotel but obviously has not been evacuated for a very long time. The rooms are extremely outdated with carpet that has been torn away and ants crawling all through the carpet, the mattresses have dead and active bed bugs. This hotel is at best 1.5 star hotel. We picked this hotel because Expedia listed it as a 4 star but clearly has not evaluated it in a long time. It’s a hotel that once was nice but sold at some point and current owners clearly are not ...

«My room was perfect. Windows are good thickness. Black out shades did their job. I was by the pool but not distracted by any noise from it between the good windows and the AC. I left before breakfast was served because of an early flight, but it sounded promising when described it the day before. It was a very comfortable bed and room. The location is very convenient and the staff were all very helpful. I'd stay here again for sure.»

«Muy buena ubicación »

«Great room for price»

«Elevator was not working .. should given priority to fix it»

«I recommend checking in before 9PM for a better experience, but the staff and property were nice and accommodating.»

«Veldig fin bryllupsreise! Gode senger! God service »

«No me gustó el recibimiento el de recepción no fue muy amable y me dio una habitación sucia y con comida en el lavamanos la cama desatendida y todas las sábanas en el suelo y regresé a recepción y me otorgó otra habitación yo llegué a las 10 de la noche se supone que a esa hora ya se fueron los de limpieza la segunda habitación si estaba bien »

«Other than 1 mishap of not having a shower curtain, it was hastily dealt with and I had a great 2 nights there. Very convenient location near Frost Bank Center and Freeman Expo Hall.»

«Great place, friendly staff»

«BEST HOTEL IN SAN ANTONIO. PERIOD. 5 STARS !!!!!»