Hoteller i Universal City

«Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.»

«The floor needed to be swept and mopped. Bedding was clean and bathroom was clean.»

«It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.»

«The hotel itself is great! Very clean and well maintained. The beds were comfortable and the rooms were dark and ac worked perfectly! Great water pressure. The staff were all very friendly and helpful! My kids loved the pool. Breakfast was average. Plenty of parking spaces available. The construction on I35 is a nightmare.»

«Everything was great love embassy suites»

«Super friendly and helpful»

«Good»

«Room was clean.»

«Beautiful hotel. The only thing was there was a roach in my room but the room was really clean. It’s a new property so that’s probably why.»

«The hotel room was clean. But I was surprised that cleaning service was not offered in the three days we were there. Also there was not shampoo provided nor conditioner either. The rest was all good»

«The room was really nice and clean. Breakfast was refreshing and delicious. However, the gym is a disappointment, the AC wasn't working and the equipment was broken. No signage to warn guests about not using it. Other than that we had a great time.»

«Veldig fin bryllupsreise! Gode senger! God service »

«Veldig stort rom »

«I don’t understand why WiFi services in this time and age should come at a cost if you are not a member. It is quite disappointing and unfortunate.»

«We were there as a big group. The stay was great. Hotel and rooms were clean and well kept. The staff were amazing! Especially the front desk staff! Always helpful and interactive. Very friendly. Special shot out to Iris! She was amazing from day one till we left. Thank you! Also if you have the bonvoy membership you get access to Lifetime next door, great pools there.»

«Unfortunately, our stay was very disappointing. The customer service was poor from check-in to check-out, with staff showing little interest in addressing our concerns or providing a welcoming experience. The room was not clean upon arrival. We noticed dirty surfaces, an unclean bathroom, and overall poor housekeeping, which made us uncomfortable during our stay. For the price we paid, we expected a much higher standard of cleanliness and service.»

«Easy late check-in, clean room, great price. Complimentary coffee available.»

«good place to stay»