Hoteller i Universal City

«Coffee in room. Better coffee in lobby. Staff should not move around coffee grinds with their bare hands as I witnessed. If staff say lobby will be unlocked at 6 am for coffee, juice, and granola bars, it should be.»

«The floor needed to be swept and mopped. Bedding was clean and bathroom was clean.»

«It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.»

«Super friendly and helpful»

«Good»

«The hotel itself is great! Very clean and well maintained. The beds were comfortable and the rooms were dark and ac worked perfectly! Great water pressure. The staff were all very friendly and helpful! My kids loved the pool. Breakfast was average. Plenty of parking spaces available. The construction on I35 is a nightmare.»

«Room was okay, seemed to be occupied by extended stay. Mistakenly booked smoking king (which there was a notation of additional 200 deposit) asked to change to king non smoking was informed that would be an upcharge so had to go to double queen non smoking. Asked about ice machines and was informed non were working. Breakfast was minimal. An ok stay but will not book again.»

«Room was clean and so was hotel»

«It had some food stains on the bathroom walls and ceiling. There was a lot of dust behind the lamps and sofa. There was hair in the bed.»

«Every was great! The only thing was the tub it looked like they didn’t clean it properly but other than that the room was very clean.»

«Great place to stay»

«The management went out of their way to make us more comfortable, once it was Available,in the same day, for my husband and his disabilities. Moved us from the 2nd floor to the first. The staff was friendly and always willing to give a supply if needed. A friendly and helpful environment.»

«Veldig fin bryllupsreise! Gode senger! God service »

«The hotel room was clean. But I was surprised that cleaning service was not offered in the three days we were there. Also there was not shampoo provided nor conditioner either. The rest was all good»

«We stayed at the property for a AAU Basketball National Tournament from Thursday, June 18th-Sunday, June 21st. The property’s landscaping was unkept, especially in the back parking lot. The room was decent until the last date of our stay when we were about to go to the lobby to check out, my son discovered a roach on the bathroom door. I informed the front desk lady, wrote it on a piece of paper as she told me to do, and she wrote in a binder. The housekeeper came once during the stay, knocked a ...

«Z»

«The staff was very helpful and nice. The room was clean and what my family needed. The food was ok. My son enjoyed the pool.»