Hoteller i Union

«GREAT STAFF»

«Everything was great! We would definitely stay at this hotel again.»

«The hotel looked well maintained from the outside. The room was not very good. The floor was sticky, the air conditioner didn't work. The bed was way too soft. You could actually feel the bed coils. We were there a couple days. The staff didn't bring clean towels or empty the trash. We were told they only clean the room every 3 days. I'm sorry to say, we won't be staying there next time.»

«We've stayed twice here. First time was a few years ago and it was fine. This time we noticed the room was a bit worn out and needed some updating. King size bed had standard size pillows which were not very comfortable and too small for the bed. The window was very cloudy and dirty, the lamp shades were on upside down, and our TV remote and didn't work. Otherwise the room was roomy and fine. Breakfast was ok. Standard waffles and various items. They had scrambled eggs which was a plus. The ...

«Ample breakfast good coffee friendly people»

«Bed was comfortable, quiet, clean room. Breakfast was disappointing. Left and went to a restaurant.»

«There are no glaring negatives to this property for us. The room was smaller than expected, but the bathroom was large. The staff seemed easily distracted. When we checked in the staff seemed to be in need of a big cup of coffee. When we were trying to check out the man was on his cell phone. We thought it might be a business call until he ended it with a hearty "later dude." We waited over 4 minutes for him to finish his call. Not the end of the world, but it wasn't what we expected. We ...

«Good parking and clean rooms.»

«The outside of the property was very well kept. The rooms were very clean. The amenities were well supplied. The only show I had was the inside pool was extremely dirty. The pool is full of sand or possibly grout from the tile. I spoke to the front desk the second night of our stay and asked if they would be cleaning the pool before it opened the next day he replied that they shocked the pool on Wednesdays and I said that's not cleaning it because of pool is full of bugs and extremely dirty and ...

«Amanda was great. She made check in easy and pleasant. Bed was very comfortable and room was clean and well kept. Good experience.»

«Nice property. Everything was good. Room was large and enjoyed the quick stay.»

«The rooms were great and the breakfast and fitness room were both very nice. The pool and hot tub were great also and very conveniently located by our room on the first floor.»

«Everything they made feel at home. The cleaning staff very helpful and accommodating loved my stay ty staff.»

«Front desk staff was amazing. Hotel was clean besides outside trashes were overflowing all weekend. Do not care for the etiquette of the cleaning staff. I have stayed at this hotel twice in 4 weeks and both times the cleaning staff has not only knocked on our door 2 hours before check-out time but tried to come into our room both times. I understand the want to jump on rooms as soon as possible, but when a guest hasn't checked out, it's absolutely unacceptable. To not only be knocking on a ...

«There was a storm in the area which knocked out soem of the amenities like the TV, but that was not their fault. The staff had to unlock our room door for us as the card feature was not working. The staff had to work extra hard to accomodate people. The room was clean and comfortable. Good staff tryign to make the best of a hard situation.»

«There is a $100.00 deposit due at check in. There was a questionable stain on the chair in our room. The shower leaked and the room was very dim. The lobby and hallways were questionable with cracked tiles and dirty baseboards. The fish tank in the lobby looked very neglected. We did not look/use the pool or breakfast.»

«The room was clean and the lady at the front desk was helpful the first night. There was rarely someone at the front desk, tho. However, the room had some maintenence issues. There was tiling in the bathroom that was very sloppily repaired; there was a big patch of peeled/missing paint on the walls; the interior of the closet was missing a panel or mirror or something. There was no hair dryer. I know the power outage was not your fault, but we did not get breakfast and that was a bummer.»