Hoteller i Union Grove

«The only issue was the AC sounded like a truck everytime it cut on but it didnt bother us enough to move rooms. Breakfast was good would stay again.»

«Incredibly kind and helpful staff. Accommodating. Informative. The property however failed to meet my expectations. The elevator was ridiculously slow, the elevator tile was soiled, cracked, and unmopped in days. The carpet on the 3rd floor outside of the elevator was HEAVILY soiled, bleach stained, deteriorated, and the pair of underwear and shorts laying on the ground just outside of the elevator doors for AT LEAST two days was appalling. The "update" to the room was pathetic. Cheaply ...

«Breakfast buffet was good»

«I did not feel that the room and common areas were remarkably clean. I noticed hair in the shower before we used it, and just general grime in the bathroom. The carpet also had spots. In the breakfast area, the cabinets were sticky and dirty. I opened them to find a plastic knife.»

«The room was spacious, accommodating, and clean. Additionally, the airport shuttle was very convenient..»

«Always go back here whenever we visit our Gurnee family»

«Close to games, clean and quiet even with several kids on site. Well maintained. Nice on/off proximity to interstate and helpful staff. Would definitely book again!»

«Very clean»

«I’m always pleased with this property. Good breakfast, friendly staff and quiet rooms.»

«Breakfast was good and everything was clean»

«Overall it was decent. Your average 3 star, no lobby, no bar or restaurant. Could use a little updating.»

«While early clean there was hair on the bathroom floor when I arrived.»

«First thing we encountered was the desk clerk. She was pleasant but could not speak or understand English very well at all. We got into our room to find the toilet seat was not clean and the tub drain was broken. The maintenance goy was there within 30min to repair the drain. Breakfast was terrible. Only warm food offered was waffles. The microwave we had to use had oatmeal exploded all over the inside. Juices offered were terrible deleted. I was disappointed in the property and would not ...

«We had booked a room that was apparently overbooked by Expedia, no fault of the hotel's. The staff were able to switch us to a different room and Expedia's support staff helped refund the amount difference pretty quickly. Unfortunately this room did not meet our expectations. According to the hotel's staff, the fireplace sweet was "really nice".... The fireplace was a cheap electric one that had been painted black, and the paint itself was stripping... The back of the TV was covered in dust, the ...

«I would not recommend this hotel. The ceiling above the shower was coming down, the towel holder in the bathroom was falling off the wall, the new flooring didn’t reach behind the toilet, a picture was removed from above the bed but the metal clips were still hanging there. And the batteries died in the card device of our room door so our security cards wouldn’t work. It was a Sunday and maintenance doesn’t work on the weekends. The front desk had to use a makeshift wire and string to feed under ...

«Old Hotel needs a lot of updates. Very loud (outside, AC in the bathroom, fridge...). Unfriendly staff. It is unbelievable that "diningware" is plastic only (see pics). Every item is packed in plastic.... folks, we have 2023 and look more for reusable stuff. Our environment will thank you!! Only really healthy parts are apples and bananas.»