Hoteller nær Unicoi Gap Trailhead

«We booked this stay for our anniversary, and the experience was very disappointing. At check-in, we were told there was no parking near our building due to events and were directed to a distant grass lot. We were also charged an unexpected $39 “lodge fee” that wasn’t disclosed at booking. The desk clerk gave us incorrect directions to our room. After walking around with our luggage and carrying it up stairs (no elevator), we still couldn’t find it. Calls to the office went unanswered. ...

«.»

«The customer service was excellent and the property was extremely clean.»

«Not handicap friendly in any way. 2 handicap parking spots for entire property. 1at resort and one at golf area. One at resort taken up alot iof time by valet staff with cars with no placard or license plate. Lots of hills, steps. They charge extra $35 per day to use "amenities" which are down hills, steps and poorly maintained. View is beautiful but everything else needs work.»

«Howard at the front desk was awesome!»

«Rebecca was a lovely host and her bed-and-breakfast is situated in a beautiful part of the state. Our room was comfortable and spacious. Recommended!»

«Plus: big rooms, suitable for families up to 4, easy parking, walking distance to restaurants downtown, laundry room, good beds, refrigerator, usb chargers, coffee to go at reception. Minus: room needed a rehab, hooks loose / fell down from wall, no change of towels, breakfast below medium standard, impossible to reach reception on email or telephone in advance, expencive, did not accept corporate price.»

«Ok... So there's definitely NOT a pool. It's was as low end as it gets ... Like, we walked outside and found a bullet on the ground right outside the door. They double booked the room, so someone else had keys to our room.... »

«staff very nice»

«Very family oriented providing outstanding customer service from the front desk to the housekeeping team . »

«Room was clean but the hot water came out kinda cold, more of a luke warm instead of hot.»

«Check in was easy It's a little out of town. About a 10 min walk The bedroom needed a bed upgrades and a deep cleaning. Breakfast was ok»

«Easy parking. Great location.»

«Clean with full kitchen. View is of the lake. »

«Relaxing»

«Registration staff was very helpful. The room was clean. It was very relaxing We loved the atmosphere and that was dog friendly»

«Very clean, quiet room, friendly staff. Walking distance to everything we wanted to see.»

«The property is very nice. A little aged on the cottages. The buffet was very well done , fresh, well seasoned and flavorful. Rare for buffet. The breakfast buffet was a little of a let down. For 22 a person. The omelet station was closed no pancakes or waffles or French toast. So for the price and only having 8 or so options I felt it was overpriced for what you get. I will say the quality was great for both and could tell it was all fresh made with real ingredients. The over all stay was great ...