Hoteller i Underwood

«Great hotel!! Very clean and accommodating. Staff was amazing! Amy and Ann went above and beyond to accommodate our needs.»

«Close proximity to our activity»

«The only issue was the eggs were cold...used the microwave »

«The room was very nice and recently renovated. I loved the bathroom with a water fall shower and great water pressure. Only downside side was no elevator, staff very kind to help with luggage up 11/2 flight of stairs. »

«Our experience on April 13th was very disappointing. After a long trip, we arrived expecting a comfortable and ready room, but unfortunately, that was not the case. When we first entered our room, we found the bathroom floor flooded due to a leak under the sink. We returned to the front desk, and the staff member kindly assisted us by assigning a second room. However, that room did not have a refrigerator, even though our booking clearly indicated that one was included. We had perishable food ...

«Easy and convenient from highway. Standard amenities but was perfect for a comfortable nights sleep and back on the road first thing in the morning. »

«room was average »

«Double charged and still not fixed»

«BED BUGS!!! The hotel was overall a bit run down. It is an old building with some lipstick slapped on. Our shower had hair in it. Poor workmanship with silicon slathered everywhere in the bathroom. It was bearable until we settled in to watch tv and a bug crawled across my shirt. We pulled the mattress cover back to reveal several bed bugs. The staff didn’t seem too bothered to care; just a surface level apology. The only positive was the pool area prior to this nightmare beginning. It is nice ...

«Not the cleanest atmosphere»

«Spacious clean room»

«Just stayed overnight to rest did not use breakfast etc»

«Like it is just a mile away from downtown but out of the fray.»

«Decent and quiet place to stay »

«The room and the building in general are in terrible condition and the staff make little effort to keep tbe building clean. For our room in particular, our TV didn't work the entire time we stayed and the front desk tried to fix then said they would have someone out ASAP to look at it. Nobody ever did show up. Smoke detector was covered in trash bag, handle on the window was completely broken off and left on the window sill, the outlet plate covers were almost all broken, one of the sinks was ...

«Everything was great. »

«Clean, safe and great price »

«Room was really clean I like the modern look . Bathrooms had lots of space very nice and clean with a modern bathroom look. WiFi had a few issues but was resolved. The staff were excellent great value for money. »

«Everything was good didn't use laudry service»