Hoteller i Underwood

«Older but well loved and clean property. Staff was very friendly and helpful. Had an issue with the tv and they fixed immediately and apologized. Not fancy, but low priced value stay. »

«Clean room but air vent didn’t work correctly and the continental breakfast was a joke. »

«We chose this property because it had 7 stars on Expedia. When we arrived, the front desk associate was kind. There is no elevator. The room smelled like cigarette smoke. The AC vent was broken. There was a hole in the wall from the doorknob. The bathroom ceiling was peeling over the bathtub. There were stains on the sheets. The chair in the room was completely covered in stains. There was no smoke alarm in the room. Overall, it was very uncomfortable.»

«The property was clean. However, be aware that there is no elevator to 2nd floor and the first floor was not ground level. Had to use small set of stairs to get to first floor rooms. No coffee in the room, which is unusual these days. Beds were comfortable. Breakfast was typical continental. It was okay. All in all it was an okay stay. Main thing is it was clean and convenient for a one night stay.»

«Everyone is so nice and courteous»

«Well run.»

«One of our three rooms was filthy including dirty sheets, another one of our rooms had leftovers in the fridge. The overnight staff was incredibly rude BUT the day and evening shift were AMAZING»

«The king suite with sofa sleeper room was our room. The mattress on the sofa sleeper has obviously never been replaced but was extremely well used. If you are going to advertise the room as having a sofa sleeper you need to replace the mattresses or just advertise it as a king room with sofa.»

«What a dump. Old everything. Odd smell. Loud HVAC»

«Fin mottagelse i resepsjonen. Hjelpsomme. Savnet glutenfritt brød til frokost. Vil bo her igjen hvis jeg drar dit. »

«Everything was amazing I know they are remodeling and new mattresses and all very humble staff definitely recommend»

«We didnt even stay there because of smell and there was electric outlet without a cover on. Exposed wires and 2 year old doesn't match.»

«Mold in the bathroom, remodel was in progress, which resulted in metallic odor.»

«Breakfast was hot and fresh. Nice choices. The woman at the desk was wonderful keeping the Breakfast area stocked and clean. »

«Pictures on website do not reflect the actual conditions of the hotel. This area is infiltrated with people who enjoy recreational drug use and smoking. It is in a very central location with all stores and freeways nearby. Room was NOT up to my expectations however, the bed was comfortable and sheets and linens were clean. Continental breakfast is coffee and carbs. Absolutely ZERO fruit or protein. Staff was friendly. »

«Room had a missing outlet cover and some other minor repairs needed. Room was clean and well designed.»

«It was great stay»

«Moldy bathroom, uncomfortable beds that just sunk in the middle, only redeeming quality was the night staff was nice and the breakfast was good»