Hoteller i Ulupalakua

«The cleanliness of this hotel is not their top priority nor is their customer service. It’s been over 10 days that we have contacted both of their general managers and have not gotten a response. The valet agents are incredibly rude. The property is beautiful and the spa is wonderful. »

«Good»

«We were there during the Kona Storm 2 and everything was still up and running in spite of the weather. »

«Staff was incredibly welcoming and helpful. Bar/restaurant staff were amazing. Pools were clean and poolside servers were very friendly. Overall an amazing property with wonderful staff»

«My room was in the corner. There was a bright light just outside the window that was shining through the blinds, so it felt like daylight the entire night. It was awful. I had to get a towel from the bathroom to cover my eyes so I could get some rest. There is no overnight staff, so if you have late checkin and discover any issues, there is no one to address those issues for you. The parking lot was a little ways down the street from the property. Poorly lit and across the stress from the gas ...

«Excellent service. Great quiet room»

«Very dirty corridors and very small rooms. »

«The Andaz resort was absolutely beautiful. The views from the lobby and ocean viewcrooms was breathtaking! The staff was exceptionally attentive to our needs. We woyld highly recommend the Andaz resort. The rooms were clean & very spacious. Loved the shower.»

«Excellent location and room . Perfect to go to concert at Maui art centre »

«Great location, good service. They offered a free juice/snack for breakfast (for free). Beach towels are provided. Very nice staff.»

«Great resort, sleek and clean room, great adult pool with awesome service and beautiful sunsets.»

«Our stay was very nice! This is definitely a motel and not a hotel, but we were very comfortable. The pool was full of plant debris and the hot tub was cold, so we did not use those unfortunately. It was very nice to have beach chairs, towels, and umbrellas provided! The shower towels provided were the cheapest, thinnest, smallest towels I have ever been provided; consider bringing your own! House cleaning was advertised, but it was cancelled over half the time due to staff shortages. This was ...

«Great garden and pool area, brand new »

«Womderful home, terrific service, access to hotel amenities was key.»

«Well kept facilities, terrible timing for vacation during a once in century storm. Limited food options in hotel but decent breakfast included.»