Hoteller nær U.S. Army Women's Museum

«No kitchen»

«We checked in and pulled around to the side entrance where we where instructed to go and the outside door would not open with our card so we had to walk around to the front to get to the room. Go up to the room and the hallway and room were under construction with no power in the room, go back to the desk and they assign us to another room. We go to this room and cannot get in the door. It will not unlock. Go back to the front desk and the lady says the lock battery may be dead and she had to ...

«Canceld stay. Dirty rooms, ded cockroachs in the floor in room and dirty mini fridge.»

«Lovely old well cared for »

«We booked two rooms for one night before we few back home from Richmond airport (about 25min). This hotel wasn't that close to the airport. The rooms were very large (like a studio apartment) and had a refrigerator, stove, sink, and all the items needed in a kitchen. It had some amenities..hair dryer and soap but no shampoo or any "extras." One of our rooms was perfect no complaints. The other had an overwhelming smell of fried food and the room looked like it had been lived in for ...

«Everything was great. Nice, historic building that had recently been refurbished. Lots of charm. Big enough room, comfortable bed, and modern bathroom.»

«Tyler was at the front desk when we checked in and he could not have been more pleasant and helpful. The lobby was decorated for Easter and the staff was friendly. My only complaint is that the breakfast had no fruit available other than apples. »

«Great stay for me and my wife »

«Bed was really comfortable. »

«This location has the best security I’ve seen. »

«My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not ...

«Door would not properly lock, had to ask to move to a different room. Rooms had an odor »

«We were originally given room 323. It was absolutely deplorable as if it had not been cleaned and had a terrible odor. Jasmine at the front desk gave us room 204 which wasmuch better. However, it appears there is some lack of due diligence when it comes to housekeeping even in room 204. The breakfast was fine as was the staff.»

«Check-in staff was very helpful»

«The staff at Hyatt Place were exceptional. We stayed there for several nights while waiting to get an apartment in the area, and with two small kids and a lot of luggage we required a lot of special treatment. The staff were friendly and helpful, we felt right at home and well taken care of. The staff were friendly with the kids and were even allowed to store our things in their storage room for a few days. »

«Clean and comfortable room. Only draw back was the limitation for our dog ( keeping out of certain areas and could not leave him alone plus limited places to walk him).»

«Capt. Ron has a charming, welcoming, and delightful alternative to a standard hotel room on offer here. Super fun!»

«There was an issue with trash! The trash cans were full and over flowing right outside the foyer door, which was gross. The trash cans in the eating area were full and over flowing as well. The breakfast staff were rude when asked if they had more condiments, syrup for the waffles. They gave a sharp and rude, "NO!" The floors around the main check in area, food area, hallway leading to elevators were extremely dirty with visible dirt and stains on the floor. Most of the desk staff were ...