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Anmeldelser av 12 Oaks Hotel

2.5 out of 5
12 Oaks Hotel
3100 W Northwest Loop 323, Tyler, TX

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 520 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 330 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 86 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 1003 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love it here so far!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Christine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra front desk crew den 22. mai 2024
Thank you for sharing about your stay with us! We were happy that you chose us and want to wish you the best!

8/10 – Bra

William

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Management den 21. mai 2024
Thanks for staying with us.

8/10 – Bra

Shawn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean
Bodde her 1 natt i mai 2024
Svar fra Management den 19. mai 2024
Thank you for staying with us we hope to see you again.

10/10 – Utmerket

Cathy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean. Staff was very friendly. The only thing I didn't like was the smell of the freshener used as I'm very sensitive and typically floral type smells give me a headache, but once I was in the room for a bit, I didn't notice it.
Bodde her 2 netter i april 2024
Svar fra Management den 8. mai 2024
Thank you for your feedback we hope to see you again soon.

10/10 – Utmerket

Dax

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was just the place to crash for a quick visit. Clean and newly repainted, a little dated, but comfortable king bed. Be sure to request they turn the A/C on prior to arrival.
Bodde her 2 netter i mai 2024
Svar fra Management den 6. mai 2024
Thank you for staying with us, we hope to see you again next time you're in the area.

8/10 – Bra

Sara

Bodde her 1 natt i april 2024
Svar fra Front Desk Staff den 16. mai 2024
Thank you Sara for choosing Twelve Oaks! We appreciate you taking the time to rate us and we look forward to your next visit!

10/10 – Utmerket

Caridad Romero

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Management den 26. apr. 2024
Thank you for your feedback, we appreciate you staying with us.

4/10 – Dårlig

Matthew

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
I chose this location due to the outstanding ratings. The place was very clean, updated, and all around a very nice place. My one negative controlled by the owner which will prevent me from staying here again was the bed. With all due respect, I have slept on floors softer than the bed. Perhaps beyond the owner's control were the people upstairs. They proceeded from about 2:30am until 6:00am to make sufficient noise keeping downstairs very loud. It sounded as though they were dragging suitcases across the floor all night. The veneer floors are vey nice; however, with lack of insulation, it makes for it being very loud if staying on lower floor. If you do not mind a VERY hard mattress, then I recommend this place as it is updated, very clean, easy to access, and a great price.
Bodde her 1 natt i april 2024
Svar fra Management den 24. apr. 2024
Thank you for your feedback, we are sorry to hear that your stay was not to your expectations. Thank you for staying with us.

10/10 – Utmerket

Tabatha

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Register posting mashed me feel safe but needs bigger parking area
Bodde her 1 natt i april 2024
Svar fra Management den 21. apr. 2024
Thank you for your valuable review. We look forward to seeing you again next time you are in the area.

6/10 – Grei

Richard

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Management den 16. apr. 2024
Thank you for your feedback. we appreciate you staying with us,

8/10 – Bra

Mandy og Brenham

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’d definitely stay here again. Only thing I’d change is the pillows are super flat. I slept with 3 that didn’t even feel like 1. But other than that, it was a surprisingly great stay
Bodde her 1 natt i april 2024
Svar fra Front desk staff den 15. apr. 2024
Thank you for staying with us. Thank you for your review and we will look into the pillows.

10/10 – Utmerket

Christina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 1 natt i april 2024
Svar fra management den 12. apr. 2024
Thank you for staying with us, we appreciate your feedback.

6/10 – Grei

James

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Management den 9. apr. 2024
Thank you for staying with us, we appreciate your feedback.

8/10 – Bra

RJ

Bodde her 1 natt i april 2024
Svar fra Management den 3. mai 2024
Thanks for your feedback, we appreciate you staying with us.

8/10 – Bra

Manuel

Bodde her 2 netter i april 2024
Svar fra Management den 3. mai 2024
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Keleice

Bodde her 1 natt i april 2024
Svar fra Management den 25. apr. 2024
Thank you for your feedback, we appreciate you staying with us.

8/10 – Bra

Jody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice staff and rooms... pool not open, no bathroom vents and little use of bathroom window which got stuck. Low Low water pressure.
Bodde her 1 natt i mars 2024
Svar fra Management den 29. mars 2024
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 29. mars 2024
Thank you for your feedback, we appreciate you staying with us.

6/10 – Grei

Grant

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Should have asked for ground floor room. Stairs are steep.
Bodde her 1 natt i mars 2024
Svar fra Management den 14. mars 2024
We do apologize for that inconvenience hope the rest of your stay was pleasant.

10/10 – Utmerket

Deandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic night sleep
Bodde her 1 natt i februar 2024
Svar fra Management den 21. feb. 2024
Thank you for your valualble feedback we look forward to seeing you again soon.

10/10 – Utmerket

Kendrick

Likte ikke: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Management den 16. feb. 2024
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Dewayne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i februar 2024
Svar fra Management den 7. feb. 2024
Hi Dewayne, thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Dewayne

Bodde her 1 natt i februar 2024
Svar fra Management den 21. mars 2024
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Michael

Bodde her 1 natt i februar 2024
Svar fra Management den 21. mars 2024
Thank you for your feedback, we appreciate you staying with us.

8/10 – Bra

Kingsbury

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Basic hotel with no amenities like breakfast. Room was clean but a panel under the sink had fallen away from the wall exposing the inside of the wall. Good value.
Bodde her 1 natt i januar 2024
Svar fra Management den 7. feb. 2024
Thank you for your feedback, the panel has been taken care of, we appreciate you staying with us.

10/10 – Utmerket

Shannon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Management den 29. jan. 2024
Thank you for your feedback, we appreciate you staying with us.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was clean & the service was great.
Bodde her 1 natt i januar 2024
Svar fra Management den 28. jan. 2024
Hi Robert thanks for your feedback, we hope to see you again soon.

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Management den 25. jan. 2024
Thank you for your feedback, we appreciate you staying with us, look forward to you staying with us again in the future.

6/10 – Grei

Carolyn

Reiste med partner
Likte: Personale og service
This place wasn’t terrible, you can tell this is an older hotel with cheap upgrades. The cleaning staff seem to be a little lazy on the cleaning. There was fluid drips on the wall and the baseboards were quite dirty. You get what you pay for.
Bodde her 1 natt i januar 2024
Svar fra Management den 21. jan. 2024
We are sorry that you didn't enjoy your stay, we wish you could have informed us we could have possible addressed it there and then.

10/10 – Utmerket

Rafael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent experience
Very good hotel i recommended
Bodde her 1 natt i januar 2024
Svar fra Front Desk Staff den 20. jan. 2024
Thank you for sharing your review of our hotel! Glad you enjoyed your stay with us and we look forward to your next visit!

10/10 – Utmerket

Taniquia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Front Desk Staff den 20. jan. 2024
Thank you for taking the time to review our hotel. Always enjoy your stays with us! Super glad you enjoy visiting us as well!

6/10 – Grei

Mandy

Bodde her 1 natt i januar 2024
Svar fra Front Desk Staff den 20. jan. 2024
Thank you for your review. Hoping you will visit us again soon and give us a chance to earn a 10 out of 10! We will always work hard to make your stay with us as pleasant as possible!

10/10 – Utmerket

Michael

Bodde her 1 natt i desember 2023
Svar fra Management den 12. des. 2023
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Owen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room! Bed was a bit too firm for me. Plenty of pillows was nice though. Overall great room.
Bodde her 1 natt i november 2023
Svar fra Management den 30. nov. 2023
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Virginia

Likte: Personale og service og overnattingsstedets bygg og tilstand
Always polite staffers and clean accommodations.
Bodde her 1 natt i november 2023
Svar fra Front desk staff den 24. nov. 2023
Thank you for choosing 12 Oaks! We appreciate you acknowledging our efforts to provide you with friendly service and clean spaces! Looking forward to your next visit!

6/10 – Grei

Samantha

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It was very noisy all during the night. I was there 3 nights and was not able to sleep well. Hung the sign for the room to be cleaned 2 days in a row. Before 10am - housekeeping did not come and take out the trash, make the bed or bring new towels.
Bodde her 3 netter i november 2023
Svar fra Management den 20. nov. 2023
Hi Samantha, we appreciate your feedback. We are sorry that the area was a bit noisy. Also, there is a sign posted at the front desk that maid service must be requested at check in as we do not have daily maid service.

2/10 – Forferdelig

Javier

Bodde her 1 natt i november 2023
Svar fra Management den 12. des. 2023
We are sorry that your stay with us was not to your satisfaction, but we would like to know what problems you incurred. As we have no idea what made you give such a low rating to us, given the opportunity. we would have been more than happy to fix any problem you had during your stay with us

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Could not be better - simply a great place to stay! It’s a blessing as I come to Tyler frequently.
Bodde her 1 natt i november 2023
Svar fra Management den 18. nov. 2023
Hi John thanks for your feedback, we look forward to your continued visits in the future.

10/10 – Utmerket

Brittnay

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Management den 17. nov. 2023
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Trina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Management den 15. nov. 2023
Hi Trina, We are so glad that you had a great stay with us. We look forward to having you stay with us again.

8/10 – Bra

patsy

Reiste med partner
Likte: Renhold og personale og service
The bed is difficult for older people to get into due to height
Bodde her 1 natt i november 2023
Svar fra Management den 3. nov. 2023
Thank you for your feedback, we appreciate you staying with us.

8/10 – Bra

Vera

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place great price
Bodde her 1 natt i oktober 2023
Svar fra Management den 30. okt. 2023
Thank you for staying with us.

6/10 – Grei

Shunta

The property was nice and cute but I felt unsafe as a female traveling by myself. The full time resident who was living there above my unit gave me Norman Bate vibes with his strange
Bodde her 2 netter i oktober 2023
Svar fra Management den 28. okt. 2023
Thank you for your feedback, we appreciate you staying with us.

10/10 – Utmerket

Adam

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
At this price point I was expecting a lackluster experience. Boy was I wrong! The room was very clean and very quiet. The gentleman at the front desk was awesome! I really am impressed.
Bodde her 1 natt i oktober 2023
Svar fra Management den 23. okt. 2023
Hi Adam, thank you for the awesome review we hope you will join us again in the future.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Last minute check in on a busy weekend (Rose Festival). 12 Oaks was clean, comfortable and a fair price.
Bodde her 1 natt i oktober 2023
Svar fra Management den 22. okt. 2023
Thank you for your feedback. We appreciate you staying with us.

8/10 – Bra

Les

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Small, non-chain hotel that offers large, clean rooms with all the amenities (in room fridge/microwave, laundry area, wifi, etc) at very competitive rates.
Bodde her 1 natt i oktober 2023
Svar fra Management den 22. okt. 2023
Thank you for your feedback. We appreciate you staying with us.

10/10 – Utmerket

Mia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Management den 22. okt. 2023
Thank you for your feedback. We appreciate you staying with us.

10/10 – Utmerket

Monique

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay at the oaks
It’s amazingly beautiful and clean which makes the stay fun and comfortable
Bodde her 1 natt i oktober 2023
Svar fra Management den 19. okt. 2023
Thank you for staying with us, we hope to see you again soon. Thank you for your awesome review.

10/10 – Utmerket

Wafaa

Likte: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra Management den 17. okt. 2023
Thank you so much for your feedback, we really appreciate you staying with us.