Hoteller i Tustin – La Quinta Inn & Suites i Tustin, California

«I booked a room, and when I got to it, the room had not been cleaned since its last use. However, the front desk said it was the last room available and the cleaners had already left for the day. The hotel said they had canceled the booking from their end and that I would get a refund, advising me to find a different hotel. I did get my refund from Expedia this time, but I just found out the hotel never canceled the booking and is sticking to a no-refund policy. If I had believed their lie and ...

«Got the job done, clean »

«Property is pretty dated and run down.»

«E»

«The room we reserved was filthy and looked like nothing Expedia showed on-line. We checked out the next day and reserved at Residence Inn. Another customer in front of us in line also cancelled their reservations. The staff was pleasant the only good thing about this place.»

«The room overall was great. Only thing that really upset us was the toilet. It’s tall. I’m average hight my partner is shorter, but the toilet was meant for very tall people. Very uncomfortable. So if you’re a shorter person that will definitely bug you. »

«Room was very clean»

«We had a problem with our first room but was then moved to another room quickly service was great! Breakfast was lacking and updates need to be made but overall great place!»