Dear Malik, Thank you for your valuable feedback. We look forward to welcoming you back to our hotel soon.Kind regards,Ahmed Khalaf General Manager

Dear Pamela,Thank you for the time you took to share with us your review on your last visit to Four Seasons Hotel Tunis.We are happy to read your comment on the staff and the service.We do hope to have the pleasure of welcoming you back soon.Best regards,Ahmed KhalafGeneral Manager

Thank you for your valuable feedbackWe look forward to the pleasure of welcoming you back hopefully soon.Warm regards,Ahmed KhalafGeneral Manager

Dear Alexandros,Thank you for your valuable feedback We look forward to the pleasure of welcoming you back soon.Kind regardsAhmed KhalafGeneral Manager

Dear Paul,Thank you for taking the time to review your recent experience at Four Seasons Hotel Tunis.We are delighted to read your appreciative comment about the rooms and the staff.Regarding your feedback about the beach, we do indeed have a private beach area however only available certain months of the year weather permitting.Tidal movements and storms do not allow us to have it set up all year round and we are currently in the process of rebuilding it for our guests to enjoy in the coming warmer months. Please accept our apologies if this was not mentioned during your booking process.We look very much forward to welcoming you back to our property during the summer season and will ensure you have a most pleasant experience.Warm regards,Ahmed KhalafGeneral Manager

Dear Gareth,Thank you for the time you took to share with us your positive and valuable feedback on your recent visit to Four Seasons Hotel Tunis.We look forward to welcoming you back to our property soon.Kind regards,Ahmed KhalafGeneral Manager

Cher Chantal, Nous vous remercions d'avoir pris le temps de nous écrire suite à votre récente visite au Four Seasons Hôtel Tunis.Nous étions enchantés de lire votre commentaire positif sur l'hôtel.Nous sommes par contre navrés de lire votre commentaire par rapport au restaurant. Je vous présente nos regrets les plus sincères pour cette décevante expérience. Soyez assuré que nous avons bien pris note de vos commentaires partagés avec notre Directeur de restauration, nous focaliserons toute notre attention sur les points évoqués afin d'offrir des produits et un service de première qualité.Nous espérons avoir la chance de vous avoir à nouveau parmi nous.Kind regards, Ahmed Khalaf General Manager

Cher Sami,Nous vous remercions de votre avis très positif sur votre récent séjour au Four Seasons Hôtel Tunis.Vos éloges sur l'hôtel et le personnel nous ravissent et nous sommes enchantés que vous avez passé un super séjour parmi nous.Nous espérons avoir le plaisir de vous accuellir à nouveau très prochainement parmi nous.Bien à vous, Ahmed Khalaf Directeur Général

Dear Marouane, Thank you for taking the time to share with us your valuable review having to do with your last visit to Four Seasons Hotel Tunis. Please accept our sincere apologies for the delay in getting back to you.We are happy that everything was to your liking and we look forward to welcoming you back to our property soon.Kind regards, Ahmed Khalaf General Manager

Cher GEDS, Nous vous remercions d'avoir pris le temps de partager votre avis avec nous.Nous sommes enchantés que l'hôtel vous ait satisfait.Nous vous remercions aussi pour vos commentaires constructifs. Votre avis nous importe et soyez sûr que nous le partagerons avec les équipes concernées.Nous espérons avoir le plaisir de vous accueillir à nouveau parmi nous.Bien à vous, Ahmed Khalaf General Manager

Dear Ruchi,Thank you for taking the time to share your valuable feedback. We look forward to welcoming you back soon.Warm Regards, Ahmed Khalaf General Manager

Dear Vito, Thank you for submitting your review having to do with your stay at Four Seasons Hotel Tunis. It is satisfying to read that you had an excellent experience with us and that the team managed to meet your expectations and leaving you with that wonderful impression. We look forward to welcoming you back hopefully soon!Best regards,Ahmed KhalafGeneral Manager

Dear Jonathan,Thank you for taking the time to review our hotel.Your feedback is very important to us; We were disappointed to see that you scored us only 8/10 and would have loved to have the opportunity to have more more insights behind your scoring and where the areas we need to focus our attention while you are still with us. It is through your positive and constructive feedback that we are able to constantly strive to improve our products and facilities. We look forward to welcoming back soon.Warm regards,Ahmed KhalafGeneral Manager

Dear Antoine,Thank you for the time you took to share with us your review.We are delighted to hear that everything was to your liking and look forward to welcoming you back in the near future.Warm regards, Ahmed KhalafGeneral Manager

Dear Tnani, Nous vous remercions pour votre avis positif sur notre hôtel.Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement parmi nous.Bien à vous, Ahmed Khalaf General Manager

Dear Yazan, Thank you for taking the time to review our hotel further to your last visit to us.Please accept our apologies for feeling that our property could not meet your expectations. We have taken your comments on board for immediate consideration in an effort to improve our services to our valuable guests.We hope that you will give us another opportunity to welcome you back in the future.Warm regards,Ahmed KhalafGeneral Manager

Dear Ahmed, Thank you for taking the time to share with us your valuable feedback.We look forward to the pleasure of welcoming you back soon.Warm regards, Ahmed Khalaf General Manager

Dear Ouissem,Thank you for the time you took to share with us your positive review on your last visit to Four Seasons Hotel Tunis.We do hope to have the pleasure of welcoming you back soon.Warm regards,Ahmed KhalafGeneral Manager

Dear Aurélie,Firstly thank you for choosing Four Seasons Hotel as your home during your time in Tunis and for having taken the time to share with us your review. Your feedback is of course very important to us; as it is through it that we are able to constantly strive to improve our products and facilities. We were sorry to learn that you scored us only 8/10 and would have loved to have more insights and to tell us more about your experience while you were here in order for us to know where the areas we need to focus our attention moving forward.We look forward to welcoming you back for a better experience.Warm regards,Ahmed KhalafGeneral Manager

Dear Nabhajit, Thank you for the time you took to share with us your experience on your last visit to Four Seasons Hotel Tunis and extremely sorry for the delay in getting back to you.We were extremely surprised to read your above comment and shared it with the relevant department to ensure no future recurrence. We have standards to be respected when it comes to guest room access and I only hope that our staff didn't override it because our instructions are very strict about this. In any case we are sincerely sorry and we look forward to having the chance of welcoming you back to our property.Warm regards,Ahmed KhalafGeneral Manager

Dear Manal, Thank you for your positive review on your last stay at Four Seasons Tunis and sorry for the delay in getting back to you.We look forward to welcoming you back soon.Warm regards,Ahmed KhalafGeneral Manager

Dear Nadeem, We thank you for these wonderful photos shared here on Expedia further to your last stay at Four Seasons Tunis. We look forward to having the pleasure of welcoming you back hopefully soon. Warm regards, Ahmed Khalaf General Manager

Chère Dominique, Nous vous remercions d'avoir pris le temps de nous écrire suite à votre dernière visite au Four Seasons Tunis. J'étais ravi que l'hôtel, la chambre ainsi que la literie vous aient entièrement satisfaite. J'étais par contre navré que cette expérience à l'arrivée ne vous ait pas satisfaite et vous assure que nous travaillons avec les équipes concernées pour faire en sorte que de tels soucis ne se reproduisent pas. Merci d'avoir souligné ce sujet qui mérite de toute évidence toute notre attention. Nous espérons vous accueiilir très prochainement à nouveau parmi nous. Bien à vous, Ahmed Khalaf Directeur Général

Dear Danielle, It is overwhelming to have read your feedback shared here on Expedia in respect to your recent stay at Four Seasons Hotel Tunis. Your feedback is of great value to us and I will be more than happy to share your appreciative comments with the entire team. I am sure that your kind words will mean a lot to them. We look forward to the pleasure of welcoming you back hopefully soon. Warm regards, Ahmed Khalaf General Manager

Cher Sameur, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous sur Expedia. Nous sommes enchantés de lire votre commentaire positif sur l'établissement par contre profondément navrés que votre expérience n’ait pas été à la hauteur de vos espérances et que vous ayez eu à exprimer votre désagrément pour le manque de communication constaté au moment du Chek-in ainsi que le comportement de certains de nos employés. Nous sommes désolés que le service n'ait pas été satisfaisant lors de votre arrivée à l'hôtel et vous assure que nous ferons le necéssaire pour s'assurer que de telles choses ne se reproduisent effectivement pas dans le future. Lors de l'arrivée nous exigeons une pré-autorisation de paiement pour les clients payants avec une carte de crédit ou un dépôt de garantie pour les clients payants en cash ce qui est notre procédure normale pour tout check-in. J'ai aussi amplement discuté avec l'équipe concernée pour mieux comprendre votre expérience au petit déjeuner et ils m'ont fait part que le tarif avec lequel vous avez réservé n'inclut pas le petit déjeuner. J'espère que cela éclaircit la situation. Le bien-être et le confort de nos clients étant au cœur de nos préoccupations, nous vous prions de bien vouloir nous excuser pour de tels désagréments. D'autre part, nous vous remercions de nous en avoir fait part, nous permettant ainsi d’identifier les imperfections qui vous ont marquées et qui, de toute évidence, nécessitent toute notre attention. Nous espérons avoir le plaisir de vous accueillir nouveau prochainement. Bien à vous, Ahmed Khalaf Directeur Général

Dear Mohamed, Thank you for taking the time to share your feedback following your recent stay at Four Seasons Tunis. We are however sorry to read you only scored us 8/10 and would have loved to be able to discuss this with you whilst you were in the hotel in order for us to better understand the issues you encountered and make the necessary adjustments. We do hope we will have the chance to welcome you back soon. Warm regards, Ahmed Khalaf General Manager