Solterrasse
Sjekk tilgjengelighet

Anmeldelser av Mezzanine Tulum Colibri Boutique Hotels - Adults only

4 out of 5
Mezzanine Tulum Colibri Boutique Hotels - Adults only
Carretera Tulum-Boca Paila km 1.5, Tulum, QROO

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 150 av totalt 184 anmeldelser." "
Rangering på 8 − Bra. 23 av totalt 184 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 184 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 184 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 184 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,6/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Paradis!
Nærmere paradis kommer du ikke!Fantastisk utsikt og beliggenhet ved Tulums vakreste strand.Lite og intimt hotell med fantastisk service og nydelig mat.Hit vil vi stadig drømme oss tilbake..
Svar fra Jacqueline den 21. mai 2016
We feel very flattered with your amazing comments, it was great to have you at Mezzanine for your entire vacation, have such a fantastic Guest staying with us provided us energy and motivation! Thank you! Laura Avila & Team

10/10 – Utmerket

Arnt Johan og Verdal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unikt hotell med god service!
Vi hadde et meget fint opphold på Mezzanine. Vi var her 7 netter ifbm. vår bryllupsreise. Unikt hotell med kun 9 rom. Veldig fredelig og avslappende. Taxi er billig, så det er ikke noe stress at det ligger litt unna sentrum. Reiser gjerne tilbake en gang!

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Bodde her 5 netter i mai 2024

4/10 – Dårlig

Nikol

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Mara Andrade, General Manager den 10. mai 2024
Entendemos que no haya quedado satisfecho con su experiencia en nuestro hotel. Nos encantaría saber más detalles sobre su estancia para poder abordar cualquier problema que haya enfrentado. Por favor, siéntase libre de comunicarse con nuestro equipo de atención al cliente para que podamos ayudarlo mejor. Agradecemos sus comentarios y esperamos poder mejorar su percepción en el futuro. Atentamente, El equipo de Hotel Mezzanine.

4/10 – Dårlig

Frances

Bodde her 5 netter i april 2024

10/10 – Utmerket

Carlos

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
Bodde her 1 natt i mars 2024
Svar fra Mara Andrade, General Manager den 10. mai 2024
Thank you for sharing your honeymoon experience with us! While we regret any inconvenience caused by the availability mishap, we're delighted to hear that our team at Hotel Mezzanine ensured you had a seamless transition to our sister property, La Zebra, in Tulum. Ricardo and Juan Carlos are indeed exemplary members of our team, and we're thrilled they went above and beyond to make your stay unforgettable. It's fantastic to hear that you enjoyed the upgraded room with its private pool, stunning ocean view, and luxurious amenities. We can't wait to welcome you back for another exceptional stay. Your glowing review truly means the world to us! Warm regards, The Hotel Mezzanine Team

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the ambiance.
Bodde her 2 netter i mars 2024
Svar fra Mara Andrade, General Manager den 10. mai 2024
We are thrilled to hear you enjoyed the ambiance at Hotel Mezzanine! Creating a welcoming and comfortable atmosphere is one of our top priorities. We appreciate your feedback and hope to welcome you back soon for another wonderful experience.

10/10 – Utmerket

Idan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

8/10 – Bra

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tulun getaway
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Luis Miguel Angulo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
el hotel fabuloso pero el camino de llegada muy complicado obras en proceso
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

DARIUSZ

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Not Adults Only !!!!!
The expectation was high for this advertised as Adults only hotel while we planned our couple romantic weekend getaway. The Tulum standards are little different from the general hotel’s category. Location was perfect, stuff very busy friendly and responsive however the villas are very poorly built with some safety hazards like a wobbly glass protecting the balcony. The bed was squeaky and the mattress and pillows extremely uncomfortable. Pool… what pool….. just a joke. It was of season and it looks like they have allowed families with children book rooms and they have children running around the whole time. This has completely ruined our experience and we have confronted the management. Without any questions they have agreed to move us to the other Real Adult only hotel Mi Amor however have not been able to provide us with the ocean front room as we have originally booked. For the amount we paid we have felt like we have been ripped off.
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Kiara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

Roberto Andres

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

10/10 – Utmerket

David og Aurora

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in room #10 which was one of the two suites. It has a large porch with 2 lounge chairs, 2 small chairs & table, and a large hot tub. The porch overlooks the restaurant, the beach, and the ocean. The views are gorgeous. We don't usually spend a lot of time in our room when on vacation but we did this time! The hot tub was just such an awesome place to hang out! (The hot tub is kept cool during the day while it's hot and warmed at night per request) The hotel sits above one of the nicest beaches in Tulum. This beach is sandy and has no rocks. Many Tulum beaches have many rocks which are tough to walk on. I also loved the hotel's one restaurant. It serves a regular breakfast and then thai food for lunch/dinner. The food was delicious! The staff were all happy, kind, and attentive. The hotel is in a quiet area which was perfect for us. We rented bikes to ride to Tulum to the more lively party areas. There are plentiful taxis but we didn't use them. The beach is full of snorkel tour boats. We booked a catamaran tour out to the reefs. We saw countless rays and two beautiful tortoises!!! Anyway, this was the perfect romantic getaway my wife and I needed!!!

10/10 – Utmerket

Suzanna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpfull nice people work there.They do everything for you to feel amasing.Abdel Alejandra Louis Thank you guys for everything.I felt amasing.Great Hotel and great staff and amasing Thai restaurant.
Bodde her 3 netter i september 2023

6/10 – Grei

Ashera

Bodde her 6 netter i august 2023

10/10 – Utmerket

Marcia

Bodde her 3 netter i juli 2023

10/10 – Utmerket

Ernest

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i juni 2023

10/10 – Utmerket

Sean

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Don't look any further! The perfect hotel! 10/10
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Nidia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So beautiful hotel, we really enjoyed our stay there, a nice view and we had the privilege to be there for a full moon nights, was incredible.
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Alicia m

Bodde her 1 natt i juni 2023

10/10 – Utmerket

ELAN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy beach access and staff was very attentive..
Bodde her 4 netter i april 2023

10/10 – Utmerket

GUSTAVO DUARTE

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Es un pequeño hotel de 9 habitaciones con un excelente servicio y un restaurante de especialidad Thai de primer lugar. La playa es espectacular y las vistas desde el hotel increíbles. No hay que salir del hotel si lo que quieres es descansar.
Bodde her 4 netter i april 2023

10/10 – Utmerket

mickael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour au top
Hôtel au petit soin, penthhouse avec jaccuzi au top même si il n’étais pas chaud! La plage était nettoyée
Bodde her 3 netter i april 2023

10/10 – Utmerket

diana

Bodde her 1 natt i februar 2023

8/10 – Bra

Bianca

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2023

10/10 – Utmerket

Horus

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel de mi preferencia en Tulum, excelente acceso a la playa, buena vista, cómodo, buenos alimentos. Mi tercera vez en este hotel, siempre conforme con la amabilidad del personal. Gracias a Abdel por sus atenciones y recomendaciones.

8/10 – Bra

olivier

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
la relative proximité du site par la marche, et une belle plage face à l'hotel.

8/10 – Bra

Bertha

10/10 – Utmerket

Fabiane

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Otima estadia em Tulum
Hotel com atendimento acolhedor, bem decorado e charmoso. Praia em frente muito bonita
Bodde her 1 natt i desember 2022

10/10 – Utmerket

Roberto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service and Attitude
Bodde her 1 natt i november 2022
Svar fra General Manager den 10. nov. 2022
Roberto,Muchas gracias por tu valoración, nos alegra mucho que hayas tenido tan grata experiencia, apreciamos tu tiempo para compartirla.Esperamos verte pronto,Saludos del Equipo,Laura Avila

10/10 – Utmerket

ALEJANDRO

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gran Hotel para parejas
Si quieres pasar unos días relajado con tu pareja les recomiendo 100% el hotel, un hotel pequeño con todas las amenidades y atenciones de lujo, desde la llegada Ale nos atendió de maravilla y cada día te sentías en casa con la atención de todo el equipo, servicio de café por las mañanas y de te por las tardes en el cuarto (cortesía del hotel), el restaurante Thai es delicioso y también tienen opciones de comida no Thai, una increíble vista y la playa a tan solo unos pasos, los cuartos de muy buen tamaño super limpios y muy bien adornados, toda una gran experiencia, volvería cuantas veces fuera. Un plus es que puedes visitar los otros dos hoteles del grupo sin costo extra alguno.
Bodde her 3 netter i juli 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Want to go back!
An absolute delight. They thought of every detail - from tea service in little coconut shells to even essential oil humidifiers. Even with the sargasso situation it was wonderful - and our beach ended up getting a bit less than other parts of Tulum. Quiet but still vibrant, a wonderful place to stay. Sad to be back and away from the hotel, this place was amazing.
Bodde her 5 netter i mai 2022
Svar fra Carlos Ambrosi - General Manager den 15. mai 2022
Christina, thank you very much for your review, we are glad that you enjoyed your stay and your appreciation on the samll details. We look forward to host you again soon. Kind regards

10/10 – Utmerket

Anthony Jones

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and being attentive! My experience with the hotel made me feel I was the only one there.
Bodde her 5 netter i april 2022
Svar fra Carlos Ambrosi - General Manager den 3. mai 2022
Anthony, thank you very much for your review, we are glad that you had a memorable experience and found an attentive staff. Thank you for choosing us Kind regards

10/10 – Utmerket

Ashley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very welcoming and treated us very well. They were very personable and the food was amazing. They greeted us with margaritas when we first got to there. We had tea and coffee brought to us every morning and tea at night.
Bodde her 5 netter i april 2022
Svar fra Carlos Ambrosi - General Manager den 24. apr. 2022
Thank you very much for your review, we´re glad you enjoyed your stay, our food and service. We look forward to host you in the near future once again. Kind regards

10/10 – Utmerket

John

Bodde her 5 netter i mars 2022

6/10 – Grei

Timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2022

10/10 – Utmerket

Remy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing!
Amazing hotel, a lot of small attentions that make you happy. David, Abdel and Alejandra were amazing, always here to help or arrange anything needed. I never give such a high score; go there, you will not regret
Bodde her 5 netter i februar 2022
Svar fra Maxime Ackermann den 22. mars 2022
Dear Remy, Thank you for such a nice comment on the hotel and staff. We are very happy to learn that your overall experience at Mezzanine exceeded your expectations. We are looking forward to welcoming you again some time soon during your next visit in Tulum. Kind regards, Max & Concierge team General Manager Mezzanine Hotel & Restaurant

10/10 – Utmerket

Corwin

Bodde her 6 netter i november 2020

10/10 – Utmerket

Guthrie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing service! perfect location.
Amazing hotel stay, the staff was so attentive to our every need. We came to celebrate a pregnancy and they went above and beyond to make our stay special. From little surprise gifts and morning tea and coffee brought to our door as well as complimentary sunrise yoga. This property has the best food of any hotel we visited in the area, is steps away from Playa santa fe and also has plenty of private relaxing areas. The hammocks below the porch are the best napping spot around. If you are looking to relax but still be in the heart of tulum this is the place.
Bodde her 5 netter i februar 2022
Svar fra Concierge Team den 13. feb. 2022
Thank you for the visit we hope to see you soon.

10/10 – Utmerket

Mary Jo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful boutique hotel right on the beach!
Amazing boutique property right on the beach. The staff went above and beyond helping me with some outside issues with my trip. Thai restaurant also right on the beach and very good. Drinks were delicious. Rooms were well appointed and very clean. Wonderful views of the beach and sunrise. Will definitely stay here again.
Bodde her 1 natt i januar 2022
Svar fra Concierge Team den 13. feb. 2022
Thanks for your visit we hope to see you soon.

10/10 – Utmerket

Mohamed

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Beautiful room. Very accommodating staff.
Bodde her 1 natt i desember 2021
Svar fra Concierge Team den 20. feb. 2022
Hola Mohamed Thanks for your visit and hope to see you soon.

10/10 – Utmerket

Mingfeng

Bodde her 1 natt i desember 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional
A small and charming hotel with extra devoted staff. Rooms have unique views to the ocean and overlooks a huge public beach. Beware when booking a hotel in Tulum Beach, south side is extremely busy with the noise that comes with. North (towards the ruins), and where Mezzanine is, is absolutely more peaceful.
Bodde her 4 netter i november 2021

10/10 – Utmerket

Mario

Bodde her 1 natt i november 2021

10/10 – Utmerket

Ani Aura

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2021

10/10 – Utmerket

Miriam Liliana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excelente lugar
El hotel es muy bonito. Tiene muchas amenidades, todo el personal es muy amable. Están en contacto contigo todo el tiempo desde que haces la reservación. Al ser un hotel pequeño el trato es personalizado. Tienen muchas atenciones y detalles (como dejar servicio de cafe o té al pie de tu habitación todos los días). La vista es muy buena y la playa tranquila, sin problema bajas a nadar. La comida excelente. Sin duda recomiendo este lugar.
Bodde her 2 netter i oktober 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2021

10/10 – Utmerket

guilherme

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2021