Hoteller i Tsunan

«家族でやっている宿でしたが女将さんは元気で食事も品数が多く美味しかったです。大満足です。又、泊まりに行きたいと思う宿でした。»

«よかった。»

«ありがとう »

«Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations. ...

«Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. »

«二段ベッドで、羽毛布団でよかったです。 下の段でよく眠れました。 棚田ルームで飲めるコーヒーも良かったです。 寄宿生になった気分で 非日常を味わえました。»

«施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。»

«It is ski resort so unless skiing no activity to do.»

«部屋の空調について問い合わせたら、対応があまり良くなかった。»

«This is ryoakan with good service, they pick you up at the train station. Which is not far from ryokan, 10 minutes to walk. Room are quite large, you will sleep at the thin futons and have buckwheat pillows. It seems to be family driven ryokan and the olderly couple who owns this place are really, really sweet. They don't speak english, but thats whats makes it adventurous. »

«The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese ...

«Great place, great service and great food!»

«The room is really worn out and not comfortable unfortunately it’s not somewhere I wanna be back again (it’s not even that cheap)»

«We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most ...

«楽しく過ごせた♡♡»