Hoteller i Tsunan

«Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer.»

«よかった。»

«.»

«キレイで快適でした。朝食無料なのが嬉しいです。»

«施設はそれなりに経年劣化している部分はありますが、水回りにはちゃんと手を入れているし、掃除もきちんとしているのであまり古さは気になりませんでした。 朝晩のブュッフェ形式の食事はとても美味しくお刺身やイクラが沢山食べれて大満足でした。 お風呂はやや熱くとても良い温泉でした。GWでも料金がかなりリーズナブルだったのでとても満足しています。また利用したいと思いました。»

«温泉からの景色とても良かったです。 偶然、満月の夜で夜空がとても綺麗でした。»

«The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese ...

«部屋の空調について問い合わせたら、対応があまり良くなかった。»

«It is ski resort so unless skiing no activity to do.»

«食事、客室、施設からおもてなしまで、全てが上質な旅館でした。»

«The on site Onsen natural baths, being able to choose either a private Onsen or alternative public baths, in the hotel. The private baths meant we could have the bath space to ourselves and wear a cosi! We were provided lovely fresh linen traditional robes, towels and footwear, fantastic traditional experience staying in this traditional Japanese accommodation, family run, with everyone being super helpful and friendly. Free coffee machine in reception. Why stay in a concrete tower block when ...

«We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most ...

«We stayed in a traditional Japanese room with private onsen. The room was lovely. The private onsen was a treat. Meals were traditional Japanese and beautifully prepared and presented. My partner’s gluten allergy was accommodated well.»