Hoteller i Trujillo Alto

«The staff was absolutely amazing! The property itself was spotless! I would definitely come back!»

«A lot of hiders fee and I got double charged for resort fee be careful»

«It was a good place»

«The location is beautiful! You get an amazing ocean view from the rear of hotel and a beautiful mountain view from the front entrance. Very clean and spacious rooms !!»

«Nydelig resort»

«This hotel was a 3star at best. The food was horrible. After 3 attempts, we decided to eat elsewhere. No one was ever at the coffee shop. There were hidden fees - 22% resort fee each day that was not shared until the day before check out. Location was ok. The balcony is for view only, not to actually sit on and enjoy the view. For some reason, I expected more. The staff were mostly pleasant. This hotel chain is not on my list for future travel.»

«Super»

«We stayed here in 2023 and the hotel was wonderful. I’m not sure what happened in the last 3 years but the hotel hallways and rooms are falling apart. The lobby, pool, and beach are wonderful but the guest rooms are in DESPERATE need of a makeover. They’re dirty, worn out, and the worst part of all is the AWFUL musty mold smell in the rooms. You can literally see black mold in the air conditioning vents (see photos) and the smell is so overwhelming that I couldn’t sleep. I had to switch rooms 3 ...

«We had the best time! It feels like you’re on a resort. Everyone was so friendly & welcoming. Super clean- Breakfast had plenty of options. Very close to airport and beach. A short drive to old San Juan. The drinks and food were excellent!! Nester and Manuel were great to us! We will definitely be back!»

«Great location and great staff»

«Lugar tranquilo a pasos de la playa»

«Room was cozy. Bed was comfortable. Staff were professional and friendly. Stayed there before and loved it so I definitely came back. ❤️»

«El lugar nos encantó. La localización es excelente y el área nos pareció muy agradable. Todo estaba súper limpio y bien cuidado, lo cual hizo nuestra estadía aún más cómoda. Lo único a mencionar es que hice una consulta por WhatsApp y la respuesta llegó al día siguiente en la noche. Afortunadamente, no se trataba de una emergencia.»

«Best place»

«Clean room THEY NEVER CLEAND MY ROOM. And I talked with the front desk and said it and NOTHING HAPPENED.»

«They never cleaned our room even tough we left the sign out to have it cleaned.»

«This is a gorgeous hotel and the ocean view my wife and I had were breath taking. With that said they weren’t totally honest / transparent about there holding fees and deposits so ended up paying 600$ more than planned. But other than that it’s a nice hotel if you like a lively scene»

«The location is a restaurant first, public beach second and a hotel third. The free parking is very limited and hotel staff will lie and say you can park outside the hotel when you will get a parking ticket and they won’t take responsibility.»