Hoteller i Trou aux Biches

"Hotel is really beautiful and have a fantastic beach. We had the «bang on beach» room, and I highly recommended it. So nice to lay in bed and see the beautiful sea and sunrise. The staff where greate and the facilities beautiful. The only thing negative for us was the restaurant. We where so surprised by the experience with the food and service, as the reviews where so positive. The breakfast is really good. No complaints there. The lunch and dinner menu looks good and has good amount of choices. But 20% off for the extra items on the menu when you are on full board is not enough. A week at the hotel and the choices you have runs out fast. I hardly saw anyone at the TEK TEK restaurant. Probably because of the price. The ingredients where good, but the taste of the food was a let down. It was too bland. I can not put my finger on it, but you where just left underwhelmied every time. But the worst thing was the service. I feel bad saying this cuz everyone is so very nice. But we did not have one meal the whole week where something was not «a miss». We had to wait a lo and ask for things many times. It was funny in the beginning, but got really annoying at the end of the stay. The problem is that it looked like there is no system in place/ lack of training?Not sure. I hope this improves going forward. I also think they should lower the price of drinks( both with and without alcohol). Way to expensive!! The guys(and Heroo) on the beach where top! Made our stay better 😘"

"Overall a very nice resort. Very friendly hotel staff, great food, nice premises. I highly recommend this resort "

"Vi hadde et langt opphold, og vil ikke anbefale dette hotellet!! Servicen var jevnt over dårlig, selv om noen få innimellom var serviceinnstilte og hyggelige. Betjeningen fremstod som umotiverte og lite samkjørte. Det var møkkete overalt. Matlokkene i restauranten var fettete og alt virket uhygienisk. Lite variasjon til frokost. Vi spiste en uforholdsmessig dyr buffet til middag, som var elendig. House keeping vasket ikke vasken, fjernet hår i dusjen. Baderomsgulvet var møkkete, og det var mugg flere steder. Vi klagde gjentatte ganger på ulike feil og mangler, uten at dette ble tatt tak i. Det var 3 svømmebasseng, men flere av solsengene stod på et område dekket av vann, så man fikk ikke satt fra seg ting. Solseng madrassene var møkkete. "

"Nydelig resort med fantastiske ansatte som virkelig gjorde alt for at vi skulle trives. God mat, fine sportsfasiliteter, fin strand og rolig atmosfære. Vi fikk oppgradert til familie-suite, noe som gjorde opplevelsen komplett. Tusen takk for oss"

"Helt fantastisk opphold. Hotellet og personellet leverte over all forventning. Det ble et perfekt opphold for oss. En ekstra takk til Jamie som hjalp oss med alt på forhånd. "