Hoteller nær TriHealth Bethesda Arrow Springs

«Do not let the lobby fool you. It’s nothing like the rooms. Good for a quick over night stay. I would not rebook.»

«Recommend »

«The property is old, the rooms smell like mildew, and was over priced. I would never stay here ever again.»

«Can't wait to see you again»

«Everything was smooth and orderly. Well staffed. Will stay again. »

«Great customer service but needs updates to looks and furniture »

«Good small convenient. »

«Worst hotel experience ive ever had. I was greeted by a guy on a kiosk screen. It was a red roof and i booked in advance without cancellation protection as there were not many options and the price was right and the reviews were not terrible. Oops. A sign outside the hotel said “new rooms” 😂 new grey vinyl planking a few years ago. The property was dirty. The stairs and upstairs hallway was too. There is no elevator. My room had filthy sheets, worn and stained from the laundry. Deep cleaning ...

«Room set up was odd and only a very little table to eat on. Not enough table for 2 people. Breakfast was poor. »

«But the price you can't beat it»

«I am writing regarding my recent stay at your hotel. I had a reservation that has already been fully paid for, but I understand that due to my earlier checkout, a refund is not being considered. Hotel didn’t refund my money and didn’t give me night when I asked. Poor hotel management who don’t care about customers.»

«Didnt get a hottub »

«The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. »

«Everything was amazing. Only thing bad was a couple of dead bugs in the pool.»

«Definitely a step above others in this area!»

«This was the worst hotel I have stayed at in Mason in all my visits. Extremely overpriced. I paid $180 per night for two nights. Check in was not good. I could barely understand what the front desk guy was saying. The room was very small, dated and musty smelling. There was no USB port in the room! Breakfast sucked. The eggs weren't real. I'm not sure what they were made out of. The English muffin was cold with no way to toast it. I will never stay here again.»

«Never saw any staff at all during 4 day stay. My friend arrived early and got both separate room keys. I was able to walk right into the room area without seeing anyone. Exterior doors were open and unable to be secured. Anybody could walk in. Room was clean but old and worn. No desk chair, no handles on closet, just nails. No microwave. TVvremote needed. new batteries. Room smelled of smoke, I had to buy air freshener. Room not cleaned in 4 days. Expected at least once. breakfast was ...

« Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors ...

«Good place »