Hoteller nær TriHealth Bethesda Arrow Springs

«Do not let the lobby fool you. It’s nothing like the rooms. Good for a quick over night stay. I would not rebook.»

«Recommend »

«There were dirty cups in the kitchen and no fire extinguisher. The cable is also horrible if you're staying in the cabin. But staff is very helpful and efficient »

«Property amenities were good. Eating options nearby. Only complaint was the hallways and elevator smelled awful musty.»

«Everything was smooth and orderly. Well staffed. Will stay again. »

«Can't wait to see you again»

«The property is old, the rooms smell like mildew, and was over priced. I would never stay here ever again.»

«Great customer service but needs updates to looks and furniture »

«Good small convenient. »

«Pool was crowded it would help to have it open earlier and close later for adults »

«Room set up was odd and only a very little table to eat on. Not enough table for 2 people. Breakfast was poor. »

«Photos in reviews aren't real. Don't trust this hotel. Very dirty, rooms had strange smells, not well maintained.»

«Rooms need lamps/outlets updated to allow usb plug in. Smart TVs would also be a nice touch. Had a small issue with the room that the GM personally addressed. Dinner was lackluster, but for something that’s free it’s serviceable. Staff an the overall property were both A+ though»

«Everything was good»

«I am writing regarding my recent stay at your hotel. I had a reservation that has already been fully paid for, but I understand that due to my earlier checkout, a refund is not being considered. Hotel didn’t refund my money and didn’t give me night when I asked. Poor hotel management who don’t care about customers.»

«Worst hotel experience ive ever had. I was greeted by a guy on a kiosk screen. It was a red roof and i booked in advance without cancellation protection as there were not many options and the price was right and the reviews were not terrible. Oops. A sign outside the hotel said “new rooms” 😂 new grey vinyl planking a few years ago. The property was dirty. The stairs and upstairs hallway was too. There is no elevator. My room had filthy sheets, worn and stained from the laundry. Deep cleaning ...

«Toilet broken, mold in shower. »

«The heat didn’t start getting warm until the next morning we checked in at 8pm and then when time to check out the 3rd shift worker left before the 1st worker got in. So I had to double back to get my deposit. We waited for about 30 mins with no employee on site. I live out of town had a appoint appointment so for me to have to double back was very inconvenient. »