Fasade

Anmeldelser av Château Belmont Tours by The Crest Collection

4 out of 5
Château Belmont Tours by The Crest Collection
57 Rue Groison, Tours, Indre-et-Loire

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 296 av totalt 468 anmeldelser." "
Rangering på 8 − Bra. 133 av totalt 468 anmeldelser." "
Rangering på 6 − Grei. 21 av totalt 468 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 468 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 468 anmeldelser." "

9,6/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Andre

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Jan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was a lovely place. Beautiful sceneary . Good beds and big bathrooms . Allowed for pets , so all in all a perfect stay for us
Bodde her 1 natt i juni 2021

8/10 – Bra

stein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avslappende
Alt ved dette hotellet var tilfredsstillende. Om man må kommentere noe, så var det noe lytt i mellom rommene, ut til gangen og mellom etasjene.

10/10 – Utmerket

jorge

Reiste med partner
A beautiful property. Quiet and with very nice room.
Bodde her 6 netter i april 2024

10/10 – Utmerket

Marc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cadre magnifique et calme. Château dans un parc arboré. Accueil sympathique et professionnel. Confort de la chambre. Petit déjeuner copieux.Belle carte du restaurant. (idem carte des vins) Belke
Bodde her 3 netter i april 2024
Svar fra Château Belmont The Crest Collection den 3. mai 2024
Cher client,Nous sommes ravis d'apprendre que votre séjour dans notre établissement s'est bien déroulé et que vous avez apprecié le cadre de notre domaine, nos prestations, ainsi que notre personnel.Nous espérons avoir le plaisir de vous accueillir de nouveau au Château Belmont.Bien cordialement, La Direction du Château Belmont

8/10 – Bra

Tim

Likte: Renhold
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Kalee

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our favorite place we stayed in France. So peaceful and quaint. Woke up to the sunrise on the mountain side and birds chirping. The spa was gorgeous and had a variety of steam rooms and saunas. We loved the breakfast. Tons of parking
Bodde her 1 natt i mars 2024
Svar fra Chateau Belmont The Crest Collection den 31. mars 2024
Dear Guest,Thank you for choosing Château Belmont, and for taking the time to share your experience. We are thrilled to hear that you enjoyed your stay. We look forward to welcoming you back for another delightful stay in the Loire Valley.Best regards,Château Belmont Management

10/10 – Utmerket

Amandine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Brigitte

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rapide escapade
Accueil chaleureux et efficace Hôtel confortable - Une bouteille d eau / café/tisane dans les chambres Parking couvert si besoin Spa piscine bien chauffée Hammam et sauna Nous n avons pas dîner ni pris le petit déjeuner cette fois ci - Je recommande et reviendrai -
Bodde her 1 natt i januar 2024

8/10 – Bra

Ngoc Hang og Sainte Geneviève des Bois

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Ophely

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Landry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Valentine

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
La meilleure escale
Rien à dire ou à redire a part que cest mon adresse préférée à tours.
Bodde her 1 natt i november 2023
Svar fra CC den 5. des. 2023
"Cher Client,Nous vous remercions pour votre aimable commentaire. Nous sommes ravis de savoir que vous avez apprecié votre séjour dans notre établissement. C'est un point d'honneur pour nous d'offrir un service de qualité à nos clients. Nous espérons vous revoir bientôt pour une expérience tout aussi agréable.La direction du Château Belmont"

8/10 – Bra

Armelle

Bodde her 1 natt i november 2023
Svar fra CC den 21. nov. 2023
"Cher client,Un grand merci pour votre chaleureux commentaire et c'est un réel plaisir pour nous de transmettre ce retour positif à toute nos équipes.Nous serions ravis de vous accueillir à nouveau.La Direction du Château Belmont"

6/10 – Grei

NICOLAS

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

CHIEH

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schöne moderne Zimmer, in 20min in die Altstadt zu Fuß oder noch schneller mit der Straßenbahn.
Bodde her 1 natt i oktober 2023
Svar fra CC den 15. nov. 2023
"Dear client,We thank you a lot for taking the time to write us your comment.We are happy to see that everything went good with your stay in our establishment.We wish to see you again soon in The Château Belmont.The Hotel manager"

10/10 – Utmerket

ellen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful properties and very nice specious room.
Bodde her 1 natt i august 2023
Svar fra Château Belmont den 11. okt. 2023
Cher client,Un grand merci pour ce beau retour témoin de votre expérience au sein de notre établissement.Nous sommes ravis de savoir que vous avez passé un agréable séjour parmi et espérons avoir le plaisir de vous accueillir une nouvelle fois.La Direction du Château Belmont

8/10 – Bra

Jean-François

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Étape sur la route de Bretagne, nous avons été satisfaits. Seul bémol : parents qui confondent la piscine avec une aire de jeu pour leur progéniture !! Restaurant très bien.
Bodde her 1 natt i august 2023
Svar fra Château Belmont den 11. okt. 2023
Cher client,Nous vous remercions d'avoir partagé avec nous votre ressenti sur votre séjour.Nous sommes ravis que votre séjour se soit bien déroulé, mais nous excusons néanmoins pour les inconvénients survenus lors de votre visite du spa. Nous avons effectivement un créneau zen servant aux adultes uniquement d'accès à l'espace bien-être entre 18h et 21h.Nous ferons notre maximum afin que cela soit respecté.La Direction du Château Belmont

2/10 – Forferdelig

François

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clim défectueuse et accès piscine incorrecte
La climatisation ne fonctionnait pas nous avons changer de chambre à 23 h pour deux chambres simple au lieu d’une suite junior réservée et payée, rien n’a été proposé en terme de compensation ! Deplus l’accès à la piscine n’est autorisé aux enfants que jusque 18 h donc peu de temps la première nuit! Cette information n’était pas indiqué sur l’appli hôtel.com et envoyageant avec un enfant cela fait partie du critère principal !
Bodde her 1 natt i august 2023
Svar fra Château Belmont den 11. okt. 2023
Cher client,Nous vous remercions pour le temps accordé à votre retour d'expérience.Nous sommes navrés que le séjour n'ait passé à la hauteur de vos attentes et vous prions de nous en excuser. Nous proposons effectivement un créneau zen, de 18h à 21h, permettant aux adultes uniquement d'avoir accès à l'espace bien-être pour se reposer. Cette information est mentionnée sur le site de l'établissement ainsi que nos partenaires de vente.Nous espérons avoir une chance d'améliorer votre satisfaction lors d'un prochain séjour.La Direction du Château Belmont

10/10 – Utmerket

Kvin

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Franck

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Château Belmont den 11. okt. 2023
Cher Client, Nous vous remercions pour ce retour 100% positif et nous espérons de vous revoir très bientôt au Château Belmont.La Direction

10/10 – Utmerket

julie

Bodde her 1 natt i august 2023

10/10 – Utmerket

Virginie

Bodde her 2 netter i august 2023

10/10 – Utmerket

REGINA

Bodde her 1 natt i august 2023

10/10 – Utmerket

Denis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

10/10 – Utmerket

marie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Étape plaisir
Une étape dans un hôtel que nous connaissons et aimons particulièrement, une équipe pleine d’attentions pour ses clients c’est un plaisir de revenir 😄
Bodde her 1 natt i juli 2023
Svar fra Châte den 10. okt. 2023
Cher client,Nous vous remercions pour votre adorable commentaire ainsi que votre fidélité.Nous sommes comblés de savoir que votre étape au sein du Château Belmont se soit parfaitement bien déroulée, et que nos services vous ont conquis.Sachez que nous vous attendons avec impatience afin de pouvoir vous accueillir de nouveau pour une autre occasionLe Direction du Château Belmont

6/10 – Grei

VU

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Château Belmont den 10. okt. 2023
Cher client,Nous vous remercions pour votre commentaire.Nous sommes ravis de voir que votre séjour se soit bien déroulé à nos côté notamment pour la propreté, nos employés, ainsi que le service.Nous prenons votre message concernant les équipements de notre hôtel en considération pour l'amélioration de la qualité de nos services.Au plaisir de vous revoir au Château Belmont.La Direction du Château Belmont

2/10 – Forferdelig

mr ludovic

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
I made the choice for 1 double bedroom in the contemporary building. At any time on Expedia or their website there is a picture of the building. It’s just ugly!!! I was so upset with the receptionist because she told me that I booked my room with Expedia so the customers who booked through Expedia they don’t care about those customers, she even told me that we were supposed to call the hotel to ask questions about the building. I can’t imagine myself calling from US and asked the description of the building and if the parking is big enough. The hotel and not really a château has 65 bedrooms and not even 40 parking spaces!!! 2 small parking level 1 & 2 level 2 you have to drive a few meters on the opposite way in the street so very dangerous but the hotel is saying the opposite!!! We were so upset, no manager and she was supposed to call us but she forgot! The only thing we can say the bedroom was nice and clean but I won’t recommend this hotel at all.
Bodde her 1 natt i juli 2023
Svar fra Château Belmont den 10. okt. 2023
Dear client,We would like to extend our sincere apologies for the inconveniences you encountered during your recent stay at our hotel. Your feedback is essential to us, and we deeply regret that we did not meet your expectations.We understand your disappointment with the appearance of the contemporary building and the lack of images available on Expedia. Regarding the parking situation, we apologize for any confusion or safety concerns you experienced. We will review our directions and descriptions to ensure accuracy and guest safety. Your feedback on this matter is appreciated and will assist us in making necessary improvements.We are also deeply sorry for the receptionist's response regarding bookings through Expedia. We value all our guests equally, regardless of the booking platform, and we do care about each customer's experience. We will address this issue internally to ensure that such miscommunication does not happen in the future.Your positive comment about the cleanliness and quality of the bedroom is appreciated. However, we understand that your overall experience was marred by the issues you mentioned, and we apologize for the oversight in contacting you as promised.We hope you would reconsider and give us another opportunity to provide you with a more enjoyable stay. Please feel free to reach out to us directly for any future reservations or inquiries. We are committed to improving our services and ensuring that your next visit is a more pleasant one.Thank you for sharing your concerns, and we appreciate your feedback.Sincerely,The hotel manager

10/10 – Utmerket

SOO HEON

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Valerie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Karen

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Simon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will be back
What a find!
Bodde her 1 natt i mai 2023

10/10 – Utmerket

judy og Scottsdale

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property and very friendly and helpful staff
Bodde her 3 netter i mai 2023

8/10 – Bra

Ann

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All was good except for the parking. AWFUL
Bodde her 4 netter i mai 2023

10/10 – Utmerket

Anna

Bodde her 1 natt i mai 2023

10/10 – Utmerket

Jeonghwa

Bodde her 1 natt i mai 2023

8/10 – Bra

olivier

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2023

10/10 – Utmerket

YUNHYE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023

10/10 – Utmerket

Johannes

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Strak en modern vormgegeven hotel in een gerenoveerd landhuis/kasteel met een eigen parkje. Riante kamers en een heerlijk ontbijt. De kamers hebben ook nog een eigen pantry. Het bed was héél erg comfortabel en de badkamer beschikte over zowel een bad als een aparte douche. Er zijn ook wellnes-arrangementen beschikbaar. Wij logeren zelden in een hotel van deze klasse, maar hebben er voor deze keer zéér van genoten.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Perrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023

8/10 – Bra

CEDRIC

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2023

10/10 – Utmerket

Melissa

Bodde her 1 natt i januar 2023

8/10 – Bra

Alexandre

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Viagem em família
Viagem em família. Ficamos hospedamos em um prédio sem conexão coberta com a piscina e sauna, o que causou desconforto. Andar na chuva e frio até a piscina não combina com um hotel desse nível.
Bodde her 3 netter i januar 2023
Svar fra Le Château Belmont den 10. feb. 2023
"Dear customer,Thank you for your review. We are very sorry to hear that you did not appreciate the distance between the wellness center and the hotel. Indeed our wellness area is in a different building as mentioned on our website. We look forward to see you next tim in the Loire Valley,The Hotel Manager"

10/10 – Utmerket

Frederic

Bodde her 1 natt i januar 2023

10/10 – Utmerket

Marcelo

Bodde her 1 natt i desember 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overnight stay
Particularly good table service. Very friendly and helpful and an excellent meal.
Bodde her 1 natt i desember 2022
Svar fra Le Château Belmont den 10. feb. 2023
"Dear customer,We thank you for your kind review and we are truly pleased to know that you have appreciated your meal and the restaurant services.Best regards,The Hotel Manager"

8/10 – Bra

JOHN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The personnel was excellent especially those in the dining room.
Svar fra Le Château Belmont den 10. feb. 2023
Dear guest,We thank you for your kind review and we are truly pleased to know that you have appreciated your stay in our Hotel. Please be assured that we have already informed the staff about your compliments.Best regards,The Hotel Manager

10/10 – Utmerket

Peter van der

Bodde her 1 natt i desember 2022

6/10 – Grei

Ana

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og fasiliteter
The area was not well lighted, but the chateau is very safe behind the large iron gates. I didn’t feel comfortable walking to restaurants and bars so we did room service. Unfortunately, I fell going into the bathroom since there’s a big step down and since I had a glass with me, it broke when I fell and my right hand was bleeding profusely. I fractured my right arm, my husband had to clean up the room since the concierge didn’t have any help. He offered but we were afraid he wouldn’t do a good job since he couldn’t find a duster in the hotel. We complained the next morning while checking out, but iré only got a “sorry about that!” I think the little tiny sign they have in the door that goes to the bathroom warning about the step should be much larger. In any case, it cut our vacation short since we had to do a quick return home. Nice hotel and room otherwise.
Bodde her 1 natt i desember 2022