Dear Guest, Thank you for this wonderful review ! We are pleased that you enjoyed your stay in our hotel. We hope to be able to welcome you again in Toulouse in the future. Best regards,

Cher client, Nous tenons à vous remercier d'avoir pris le temps de laisser un commentaire suite à votre séjour au sein de notre établissement. Nous sommes ravis que vous ayez apprécié le grand Hôtel de l’Opéra et l’ensemble de nos services. Nous espérons pouvoir vous accueillir à nouveau prochainement ! Bien cordialement,

Cher client, Merci d'avoir pris le temps de répondre à ce questionnaire, nous sommes ravis de voir que vous avez apprécié séjourner chez nous. Dans l'attente de vous revoir, nous vous souhaitons une agréable fin de soirée. Cordialement, Honorine

Chère Madame, Nous vous remercions pour votre avis positif ! Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre établissement. Votre satisfaction est notre plus belle récompense.Au plaisir de vous accueillir de nouveau à Toulouse !Très cordialement,Yoann Réceptionniste

Cher Monsieur, Merci pour votre retour suite à votre séjour. Nous sommes ravis que vous ayez été satisfait de votre expérience. Nous restons à votre disposition pour tout futur séjour. Bien cordialement,

Dear guest,We would like to thank you for taking the time to leave a review about your last stay. We were happy to read that you had a pleasant experience and that you were especially happy about the work of our staff. We will pass on your comment to our team as so to maintain this level of service in the future. We look forward to welcoming you again !

Dear Sir, Thank you for leaving a comment regarding your last stay in our hotel. We are pleased that you had a positive experience and that you enjoyed the comfort of your room. We apologize if there was any inconvenience about the A/C system. The A/C can be controlled from your room, or even adjusted by the front desk upon request. Our front desk is available 24/7 and is at your service, dialing number 9 from you room. We hope to welcome you again in the futureBest regards,

Dear Sir, We would like to thank you for taking the time to leave a review about your last stay. We were happy to read that you had a pleasant experience and that you were especially happy about the work of our staff. We will pass on your comment to our team as so to maintain this level of service in the future. We apologize about the inconvenience with the bathtub. All of our rooms are different, and we will be happy to assist you with your next reservation so we can advise you a room that will better suit your preferences. Some of our rooms offer a shower, and some both a shower and a tub. We will do our utmost to guarantee your comfort and satisfaction. Very best regards to you.

Dear Sir, Thank you for taking the time to leave such a positive review. We are absolutely thrilled that you enjoyed our establishement as well as the work of our staff. We look forward to welcoming you again to the Grand Hotel de l'OperaBest regards,

Cher Monsieur, Nous vous remercions pour votre retour. Nous sommes ravis que vous ayez apprécié votre séjour. Nous apprécions votre retour et espérons vous accueillir à nouveau prochainement. Bien cordialement,

Cher Monsieur, Nous vous remercions pour votre retour. Nous sommes ravis que vous ayez apprécié votre séjour, et notamment l'emplacement central de notre hôtel. Nous apprécions votre retour et espérons vous accueillir à nouveau prochainement. Bien cordialement,

Cher Monsieur,Merci pour votre note suite à votre séjour au Grand Hôtel de l'Opéra. Nous apprécions votre retour et espérons vous accueillir à nouveau prochainement. Bien cordialement,

Chère Madame, Merci pour votre note suite à votre séjour au Grand Hôtel de l'Opéra. Nous apprécions votre retour et espérons vous accueillir à nouveau prochainement. Bien cordialement,

Dear Sir, Thank you very much for your very kind review. We are pleased to read that you had a nice stay and that you enjoyed your room as well as the work of our staff. We hope to welcome you again very soon and we remain at your disposal. Best regards,

Dear Sir, Thank you for taking the time to leave a comment about your stay at the Grand Hotel de l’Opéra. We are sorry to read that you were not fully satisfied with your stay. We do apologize for the issue with the air conditioning in your room. This technical problem was unfortunately beyond our control – our technicians did their very best to fix it in time but were waiting for the new parts to be available. Regarding your early check-in, we did our very best to give you access to your room as soon as we could and make sure your stay was the most pleasant. Our standard check-in time is 3.30 p.m. Nevertheless, we prepared your room at your request when you arrived and you were given access to it at around 10:30 a.m. – 5 hours in advance. You were informed that this cost was normally 75. We offered it to you at 35 as a good-will gesture, a price that you accepted. Although we appreciate your commitment to Expedia, we cannot always guarantee free early check-ins to our guests. We recommend that you contact us in advance for your next stay so we can plan your arrival and do our upmost to make your stay the most comfortable. We remain at your disposal. Best regards,

Chère Madame, Merci d'avoir pris le temps de laisser un commentaire concernant votre récent séjour dans notre établissement.Nous sommes désolés de lire que vous n'avez pas été totalement satisfaite par nos services. N'hésitez pas à nous fournir plus de détails à ce sujet si vous le souhaitez. La satisfaction de nos clients est notre priorité, nous souhaiterions comprendre ce qui a pu faire défaut à votre séjour. Nous restons à votre entière disposition. Bien cordialement,