The coffee in the lobby and the always available apples were great. The room was clean and beds were comfortable. Now the "however". Checking in a 3:30 (early!), we asked for a first floor room. The young clerk said they had none available. I asked if they could switch out a room with someone who had not checked in yet and she said those rooms were already assigned. (I have had other hotels in the area do that for me) Since we are 90 and 82 years old, we asked for a convenient 2nd floor room. She gave us room 223A in the west wind. Only two rooms were further from the entrance and it was a HIKE. I have stayed in 3000 room Las Vegas hotels with long walks to the room, but this was longer. She said, "we have an elevator". Well, that elevator would win the "slowest elevator in the world" contest hands-down...and it only serviced two floors! The restaurant looked nice but the two times we tried to get breakfast, it was obvious they were understaffed, We waited to get seated and waited and waited finally the harried waitress said "please seat yourself". It took an abnormally long time to get a menu and it was again obvious the single person trying to act as hostess and waitress was not able to keep up. How long it would take to get an order was never determined since we needed to get on the road, so we left.