Hi Sara! So happy to hear you enjoyed your stay. Looking forward to hosting you again soon! X[OH!]

Thank you Sorin, for sharing your experience with us! We agree, our neighbourhood is truly one of the best, wait until you see it in the summer. Looking forward to hosting you again!

Thank you so much for sharing, Mark. We look forward also, to you returning! -Natalie

Thank you for the stylish and fun review! We're delighted you enjoyed our great neighborhood. Looking forward to your next visit!

Hi Mark, we are thrilled to hear you enjoyed your stay. See you next time X[OH!]

Thanks for your feedback Chris! We look forward to hosting you again soon! X[OH!]

Thanks for your feedback Taiah, we are so excited to host you again soon! - Natalie

Thank you very much for giving us a chance to host you and for your taking the time to share your feedback. The HVAC is to tech forward, it's a blessing and a curse at times, but appreciate your feedback! We look forward to welcome you back in near future! X[OH!]

Thank you very much for giving us a chance to host you and for your taking the time to share your feedback. We look forward to welcome you back in near future! X[OH!]

Hi Katya, we're go glad to hear you had an amazing stay at The Drake Hotel! We're thrilled to hear that your stay exceeded expectations, from the seamless check-in and complimentary drink to the room upgrade and enjoyable room service. We're so glad to hear that the unexpected room credit added to your positive experience, especially given the hiccups with the delayed train and canceled concert. We can't wait to welcome you back for another memorable stay! X[OH!]

Hi Jennifer, thank you for the glowing review! We're delighted to hear that you had such a fun and enjoyable experience during your stay. It's wonderful to know that our service, food, and nightlife added to your experience. We take pride in our eclectic art and style, and we're thrilled that you loved it too. Your appreciation means a lot to us, and we look forward to welcoming you back for another wonderful stay. X[OH!]

Hi Shawn, thank you for taking the time to share your experience, and we're sorry to learn that somewhere along the way we missed the mark. Your feedback is invaluable to us, and we would like to understand more about your specific concerns to address them effectively. If you would be willing to reach out to the hotel directly, it would greatly assist us in improving our services. Your satisfaction is our priority, and we hope to have the opportunity to make amends and exceed your expectations in the future. X[OH!]

Hi Amita, we're delighted to hear you had a five-star stay! We look forward to welcoming you back to The Drake Hotel again soon! X[OH!]

Hi Robert, we're so glad to hear your stay was a 10/10! We look forward to welcoming you back to The Drake Hotel again soon! X[OH!]

Hi Cathy, we're so glad to hear you enjoyed you stay at The Drake Hotel; we hope to see you again soon! X[OH!]

HI Ronda, thank you for taking the time to provide feedback about your Drake Hotel experience! We're sorry to hear about the challenges you faced in the parking lot. Your safety is our top priority, and we apologize for any discomfort caused. On a positive note, we're thrilled to know you found our place fabulous with great service. We appreciate your understanding, and if there's anything specific you'd like us to address, please feel free to share. We look forward to the opportunity to welcome you back soon! X[OH!]

Hi James, thank you for sharing your thoughts about your stay. We're genuinely sorry to hear that our hotel did not meet your expectations. Your feedback about the ambiance and decor is crucial, and we take it seriously. We're committed to continuous improvement and will review the lighting and overall atmosphere to create a more welcoming space. We hope you might consider giving us another chance in the future. Your insights guide us toward providing a better experience for our valued guests. X[OH!]

Hi Andrew, thank you so much for your 10/10 review! We hope to see you again soon! X[OH!]

Hi Corinne, thank you for your delightful review! We're thrilled to hear that you enjoyed the ambiance, decoration, and exceptional atmosphere during your stay. Providing impeccable service and convenience is our priority, and we're so happy to hear that we met your expectations. Your positive feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience. X[OH!]

Hi Mindy, we're thrilled to hear that you enjoyed our vibrant atmosphere and delicious cuisine. However, we sincerely apologize for the inconvenience caused by the lack of available parking and the noise disturbance from a crying baby. We always recommend guests book parking as far in advanced to secure their spot, as downtown Toronto parking is in high demand! Your feedback is crucial, and we're actively exploring solutions to enhance soundproofing in our rooms. We understand the importance of a good night's sleep and regret falling short on this occasion. We appreciate your honesty and hope to have the opportunity to welcome you back. X[OH!]

Hi Mike, thank you for taking the time to share your feedback. We're delighted to hear that overall, you had a positive experience. We apologize for any inconvenience caused by the air conditioner noise during the night. Please be assured that we're looking into ways to address this concern to ensure a more restful stay for our guests. Your comments are valuable to us, and we appreciate your understanding. We hope to welcome you back soon! X[OH!]

Hi Chris, thank you so much for your kind words! We strive to always score a 5/5 on both cleanliness and our staff; we're glad to hear we succeeded! We look forward to welcoming you back soon! X[OH!]

Hi Bevin, we're so glad to hear you gave us a 5/5! We look forward to hosting you again soon! X[OH!]