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Anmeldelser av Pantages Hotel Downtown Toronto

4 out of 5
Pantages Hotel Downtown Toronto
200 Victoria St, Toronto, ON

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 648 av totalt 1080 anmeldelser." "
Rangering på 8 − Bra. 262 av totalt 1080 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 1080 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1080 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1080 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Stein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Paul den 19. feb. 2024
Hello Stein,Thank you for your rating.We hope to see you again soon!

8/10 – Bra

Leif-Inge og Oslo

Reiste med en gruppe
Likte: Renhold og personale og service
An okay hotel at an okay price
Bodde her 2 netter i oktober 2023
Svar fra Paul den 29. okt. 2023
Hello Leif-Inge,Thank you for your rating.We hope to see you again soon!

6/10 – Grei

Daniel

Likte: Renhold
the plumbing was very noisy. When the occupants of the room next door were having a shower it sounded like a train was passing through our room. The room was dark and dingy with a view of an alley.
Bodde her 3 netter i april 2024
Svar fra Paul den 28. mai 2024
Hello Daniel,Thank you for your rating.We truly appreciate your feedback which will be shared with our Maintenance crew for immediate resolution.We hope to have another opportunity to better your experience with us.

10/10 – Utmerket

Ana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Paul den 26. mai 2024
Hello Ana,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Maximilian

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 4 netter i mai 2024
Svar fra Paul den 26. mai 2024
Hello Maximilian,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Brian Imrie og Avoca

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the minute you walk in you are greeted by the friendliest staff I have ever met. Not to be outdone the staff at Stages restaurant are so friendly and attentive too. Housekeeping staff were exceptional too
Bodde her 8 netter i mai 2024
Svar fra Honey den 25. mai 2024
Hi Brian!Thank you for your perfect rating. We are delighted that you enjoyed your stay with us. Hope to be have you again here at Pantages.

8/10 – Bra

Annalisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Paul den 26. mai 2024
Hello Annalisa,Thank you for your rating.We hope to see you again soon!

6/10 – Grei

Masih

not good
Bodde her 2 netter i mai 2024
Svar fra Honey den 25. mai 2024
Thank you for your feedback. Kindly call the hotel directly to further discuss your experience.

10/10 – Utmerket

Samantha

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing!
Bodde her 1 natt i mai 2024
Svar fra Honey den 24. mai 2024
Thank you for your perfect rating. Hope to have you again at our hotel!

8/10 – Bra

Joan

Near 2 Theaters
Bodde her 3 netter i mai 2024
Svar fra Honey den 23. mai 2024
Thank you for your feedback, Joan. We hope to have you again here at Pantages

8/10 – Bra

Amy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely room. Walking distance to attractions. Surrounding streets are relatively safe. Staff were accommodating with a very late check in. But failed to mention you need to book in house keeping the day before..
Bodde her 3 netter i mai 2024
Svar fra Honey den 23. mai 2024
Thank you for your feedback. I do apologize for failing to mention about housekeeping service. Rest assured, this will brought up to our team's attention. We hope to have you again at Pantages.

6/10 – Grei

Robert

Reiste med partner
Likte: Renhold
Hotel was good
Bodde her 1 natt i mai 2024
Svar fra Paul den 22. mai 2024
Hello Robert,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Clarissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location and cleanliness.
Bodde her 3 netter i mai 2024
Svar fra Paul den 22. mai 2024
Hello Clarissa,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Brenna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful rooms
Bodde her 1 natt i mai 2024
Svar fra Paul den 26. mai 2024
Hello Brenna,Thank you for your rating.We hope to see you again soon!

8/10 – Bra

Cynthia og Riverside

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was good but breakfast wasn’t available until 8:00 am and restaurant/bar didn’t seem to know their jobs.
Bodde her 4 netter i mai 2024
Svar fra Paul den 21. mai 2024
Hello Cynthia,Thank you for your rating.We appreciate your feedback which will be shared with our F&B Team for consideration. We hope to have another opportunity to better your experience with us.

10/10 – Utmerket

Desiree

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk staff were very accommodating and welcoming. The room was very clean. Would definitely stay here again in the future.
Bodde her 1 natt i mai 2024
Svar fra Paul den 21. mai 2024
Hello Desiree,Thank you for your rating.We are very happy to hear you enjoyed your stay! We can't wait to welcome you back very soon.

10/10 – Utmerket

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Paul den 22. mai 2024
Hello Heather,Thank you for your rating.We hope to see you again soon!

6/10 – Grei

Barbara

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
It is a beautiful and fantastic hotel for the theatre themed lover. (even if not) Practically next door to the Ed Mirvish Theatre. I have a few picky complaints like no room service after seeing trays being delivered to a room and told “we don’t do that” It’s a hotel you’d think would oblige. So I went down and picked up our food. Won’t review that. The beginning of the stay was absolutely glorious, however, a few problems - sink plug which needs replacing, tv with no signal several times until was told how to solve the issue myself. All front desk staff were amazing. Still a classy hotel with nice refurb and will stay again if it’s not when a famous artist is in town.
Bodde her 3 netter i mai 2024
Svar fra Paul den 21. mai 2024
Hello Barbara,Thank you for your rating.As we pride ourselves on delivering a memorable hotel experience, we have, unfortunately, fallen short of our goal during your recent stay. Please accept our sincere apology for the maintenance issues you experienced. I have shared your feedback with the appropriate hotel team to ensure that these were isolated issues that are corrected, moving forward.Upholding our commitment to provide a memorable experience with exceptional service, we hope to have another opportunity to better your experience with us whenever you are back in the city.

10/10 – Utmerket

Grace

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Paul den 21. mai 2024
Hello Grace,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Tyler

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Paul den 20. mai 2024
Hello Tyler,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

sara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Paul den 20. mai 2024
Hello sara,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Catherine Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is very closed to all amenities in downtown
Bodde her 1 natt i mai 2024
Svar fra Paul den 19. mai 2024
Hello Catherine Anne,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Liviu Constantin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, clean rooms, very friendly staff, perfect location.
Bodde her 3 netter i mai 2024
Svar fra Paul den 19. mai 2024
Hello Liviu Constantin,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Jayda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Paul den 19. mai 2024
Hello Jayda,Thank you for your rating.We hope to see you again soon!

6/10 – Grei

Faye

I had no sleep due to the. Ouse outside
Bodde her 1 natt i mai 2024
Svar fra Paul den 20. mai 2024
Hello Faye,Thank you for your rating.Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell shirt of your expectations.I would like to take time to apologize for the noise disturbance caused by outside noise. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future.Thank you for your feedback and we hope to serve you again whenever you are back in Downtown Toronto.

8/10 – Bra

Wazhma

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is very convenient, easy to get to anywhere. The room was spacious. The only downside is the voice coming from AC; it is too loud. If they had a better option for AC that would be better.
Bodde her 3 netter i mai 2024
Svar fra Paul den 16. mai 2024
Hello Wazhma,Thank you for your rating.We are glad to hear you enjoyed your stay. We also appreciate your feedback which will be shared with our Maintenance crew right away.

10/10 – Utmerket

Nasim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
🌟🌟🌟🌟🌟 Perfectly located in the heart of the city,This hotel offers spacious accommodations with a well-equipped kitchen, including a dishwasher, washing machine, and dryer. Ideal for travelers seeking convenience and comfort, this hotel is a true gem for those who value space and amenities.
Bodde her 4 netter i mars 2024
Svar fra Paul den 15. mai 2024
Hello Nasim,Thank you for your rating and five stars!!!We truly appreciate your comments and look forward to welcoming you back in the near future!

10/10 – Utmerket

Toni

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Paul den 16. mai 2024
Hello Toni,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Manon

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We really enjoyed our stay. Everything is within walking distance. Room was clean with a nice view of the city ! Will come back for sure!
Bodde her 3 netter i mai 2024
Svar fra Paul den 19. mai 2024
Hello Manon,Thank you for your rating.We can't wait to welcome you back very soon!

8/10 – Bra

Presley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was excellent!!
Bodde her 3 netter i mai 2024
Svar fra Paul den 14. mai 2024
Hello Presley,Thank you for your rating.We can't wait to welcome you back very soon!

10/10 – Utmerket

Tamala

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Liked the hotel however when we asked to have a late check out, just one hour, we were told it would cost $25. They were not even full the next day because we asked. Just thought for the price that we paid for a room we could have had an extra hour!
Bodde her 3 netter i mai 2024
Svar fra Paul den 13. mai 2024
Hello Kerwin and Tamala,Thank you for your rating.We appreciate your feedback which will be shared with the Team for consideration.We hope to see you again soon!

10/10 – Utmerket

Delaney

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great stay with friendly staff! Right in the heart of Toronto, only steps from Dundas Square.
Bodde her 4 netter i mai 2024
Svar fra Paul den 11. mai 2024
Hello Delaney,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Heidi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to everything you want to access i downtown Toronto. It is only 1 block east of busy Yonge Street and 1 block south of Dundas Square. The staff were exceptionally friendly and helpful. Particularly Pella on reception was very kind and helpful
Bodde her 1 natt i mai 2024
Svar fra Paul den 11. mai 2024
Hello Heidi,Thank you for your review.We truly appreciate your positive feedback and are very happy to hear you had a great stay with us. We hope to see you again in the near future!

8/10 – Bra

Juliet og London

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location, close to Eaton Centre mall which has a food court. It’s also close to Queen subway but it’s walkable to Union -really enjoyed staying here and would stay again.
Bodde her 3 netter i mai 2024
Svar fra Paul den 11. mai 2024
Hello Juliet,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Katie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice, central downtown
Bodde her 1 natt i mai 2024
Svar fra Paul den 11. mai 2024
Hello Katie,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Mackenzie

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Paul den 11. mai 2024
Hello Mackenzie,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Tavonna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Paul den 11. mai 2024
Hello Tavonna,Thank you for your rating.We hope to see you again soon!

6/10 – Grei

Celeste

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Paul den 9. mai 2024
Hello Celeste,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

michael og Danvers

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
all went well
Bodde her 3 netter i mai 2024
Svar fra Paul den 8. mai 2024
Hello michael,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Jean-Philippe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The appartments are beautiful Excellent bedding A very good adress to stay in Toronto!
Bodde her 2 netter i mai 2024
Svar fra Paul den 8. mai 2024
Hello Jean-Philippe,Thank you for your rating.We hope to see you again in the near future!

10/10 – Utmerket

Erica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Paul den 8. mai 2024
Hello Erica,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Angelo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly and helpful
Bodde her 3 netter i april 2024
Svar fra Paul den 7. mai 2024
Hello Angelo,Thank you for your rating.We hope to see you again soon!

10/10 – Utmerket

Roseanne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Friendly efficient staff
Bodde her 1 natt i mai 2024
Svar fra Paul den 6. mai 2024
Hello Roseanne,Thank you for your rating.We hope to see you again soon!

4/10 – Dårlig

Anthony A

Despite rates of CDN$400 on the weekend I was there, you must request room service, EVERY DAY otherwise you do not get daily room service. At these prices, the right thing to do is to be proactive and customer focused default to room service and letting guests opt out instead Of the other way around.
Bodde her 4 netter i mai 2024
Svar fra Paul den 6. mai 2024
Hello Anthony A,Thank you for your rating.We appreciate your valuable feedback which will be shared with the Team for reconsideration. We hope to have another opportunity to serve you in the near future.

10/10 – Utmerket

Stephanie og Kingston

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was our first time staying at the Pantages hotel. It was ideal for the weekend and convenient to Massey Hall, shopping, and dining. A 10 minute drive by Uber from the Train Station. The room was spacious, clean and quiet. There is no vending machines for snacks or ice available on the floors. Check in/out was good. The breakfast at Stages was good, although it took a while as our server was new. Will definitely stay here again.
Bodde her 1 natt i mai 2024
Svar fra Paul den 6. mai 2024
Hello Stephanie,Thank you for your rating.We are very happy to hear you enjoyed your stay with us. We hope you return whenever you are back in downtown Toronto!

10/10 – Utmerket

Lana

Bodde her 1 natt i april 2024
Svar fra Honey den 26. mai 2024
Thank you for your perfect rating, Lana! Hope to have you again here at Pantages

6/10 – Grei

Patricia

Likte: Renhold og personale og service
Bodde her 4 netter i april 2024
Svar fra Paul den 5. mai 2024
Hello Patricia,That you for your review.We hope to see you again soon!

10/10 – Utmerket

Erika

Likte: Fasiliteter
Good all around except that I cannot control the room temperature
Bodde her 1 natt i mai 2024
Svar fra Paul den 4. mai 2024
Hello Erika,Thank you for your rating.We will share your valuable feedback with our Maintenance crew for immediate resolution. We hope to welcome you back very soon!

10/10 – Utmerket

MICHELLE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, clean, friendly staff, great breakfast. Would definitely stay here again.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Daisy og Cambridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay; will return
Bodde her 1 natt i april 2024
Svar fra Paul den 3. mai 2024
Hello Daisy,Thank you for your rating.We hope to see you again soon!