Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 5313 av totalt 7903 anmeldelser." "
10 – Utmerket
5 313
Rangering på 8 − Bra. 1626 av totalt 7903 anmeldelser." "
8 – Bra
1 626
Rangering på 6 − Grei. 517 av totalt 7903 anmeldelser." "
6 – Grei
517
Rangering på 4 − Dårlig. 241 av totalt 7903 anmeldelser." "
4 – Dårlig
241
Rangering på 2 − Forferdelig. 206 av totalt 7903 anmeldelser." "
2 – Forferdelig
206
9,2/10
Renhold
9,2/10
Personale og service
8,8/10
Fasiliteter
9,0/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Verifisert reisende
Reiste med familie
9. mai 2023
Likte: Renhold og romkomfort
Sentralt, nære union station
Flott bar og hyggelig atmosfære
Verifisert reisende
Bodde her 4 netter i mai 2023
Svar fra Saurabh Mehta den 15. mai 2023
Dear Guest:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that your dining experience was instrumental in making your stay an enjoyable one and that you enjoyed the atmosphere of Teller's Bistro & Bar. Our priority is to provide our guests with the highest quality of service in all regards, and it is great to know that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Verifisert reisende
19. juli 2022
Likte: Renhold og romkomfort
Anbefalt
Veldig fornøyd. Sentralt og greit. Litt gammeldags. Fikk stort og fint rom med separat avdeling med seng. Rolig og stille i gangene/på rommet. Hadde bodd her igjen.
Verifisert reisende
Bodde her 4 netter i juli 2022
Svar fra One King West Hotel & Residence den 19. juli 2022
Dear Traveler,
Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto.
I am pleased to hear that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated.
Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West soon.
Regards,
Steve O'Brien
General Manager
10/10 – Utmerket
Verifisert reisende
20. aug. 2021
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 3 netter i august 2021
Svar fra One King West Hotel & Residence den 25. aug. 2021
Good afternoon,
Thank you for your feedback and for choosing One King West. I am pleased to hear that you enjoyed your stay. Every member of our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.
We truly appreciate knowing about our guests' experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in Toronto again.
Regards,
Steve O'Brien
General Manager
10/10 – Utmerket
Jonas
15. aug. 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jonas
Bodde her 2 netter i august 2019
Svar fra res den 21. aug. 2019
Thank you for your positive review. We appreciate your feedback!
10/10 – Utmerket
Ole Bjoern
27. juli 2019
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabolous!
Upgrading to a luxuary suite gave a special experience for the stay!
Ole Bjoern
Bodde her 1 natt i juli 2019
Svar fra KFraser den 7. aug. 2019
Dear Ole Bjoern,
Thank you for your feedback and for choosing One King West. We are pleased to hear that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We look forward to welcoming you back in the future.
10/10 – Utmerket
Verifisert reisende
Forretningsreisende
7. juli 2019
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Store og velutstyrte rom (suite). Høy standard. Vennlig personale og bra renhold.
Verifisert reisende
Bodde her 1 natt i juli 2019
Svar fra KFraser den 8. juli 2019
Dear Guest,
Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the future.
10/10 – Utmerket
Alka
Reiste med partner
27. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a great place to stay with excellent amenties
Alka
Bodde her 3 netter i mai 2024
10/10 – Utmerket
MarcAnthony og Asuncion
Reiste med familie
27. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is super well located, and the staff is amazing.
I wished the doors of the rooms (just like in all hotels) were a bit better insulated from the potential "noise/sound" from the corridors.
MarcAnthony
Bodde her 1 natt i mai 2024
4/10 – Dårlig
Michael
Reiste med partner
27. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
House keeping kept steeling our towels without replacing them. The TVs took unplugging and replugging to get them to work. Basic stuff ruined the hotel stay.
Michael
Bodde her 3 netter i mai 2024
8/10 – Bra
Yuvindra
Reiste med partner
26. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing, staff was friendly, environment quite tasteful!
Yuvindra
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Yuvindra:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our comfortable environment. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 – Bra
SARAH
26. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
SARAH
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Hector
26. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Amazing
Hector
Bodde her 1 natt i februar 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Hector:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 – Bra
Rhona
26. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Rhona
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Rhona:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
4/10 – Dårlig
Vanessa
Reiste med en gruppe
25. mai 2024
Some rooms at this property are outdated (specifically our bathroom was terrible). We stayed here for a wedding and thankfully I received a good price due to Expedia, otherwise the rooms are about $500 per night. We got two double beds which were more like stretched out singles (very small). Drinks at the bar were overly priced. Staff were friendly enough.
Vanessa
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Emmanuel og Palo Alto
Reiste med partner
25. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
In the middle of downtown Toronto, amazing staff, very clean place, spacious rooms, good value for money
Emmanuel
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Emmanuel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location, to our excellent team, to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Anthony
Reiste med partner
25. mai 2024
Likte: Fasiliteter
Very nice upscale hotel I like the fact that they had a restaurant on site very close to all the amenities in Toronto
Anthony
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Anthony:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our Teller's Bistro & Bar, to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Zain
Reiste med familie
25. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great, clean hotel! Central to all things downtown. Amenities were perfect!
Zain
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Zain:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and amenities were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 – Bra
Aaron
Reiste med partner
24. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not a bad little spot to stay. Convenitlty located on public transit, One King West is a premium spot in the city. The suite was pleasant, but we didn’t have air conditioning on the first night of our stay. Toilet paper quality was one ply rough and the water temperature in the shower is very temperamental. Still, the location is the main reason to stay here.
Aaron
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Aaron:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was an enjoyable one, especially our central and convenient location, however I am disappointed to hear that you experienced some maintenance issues within your suite.We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our maintenance team and we will use this feedback to help us improve on our service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Melissa
24. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Melissa
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Melissa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 – Bra
Daniel og Tarzana
Reiste med partner
24. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location and giid quality for fair price.
Daniel
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Daniel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Alexander
Reiste med partner
24. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location, great room
Alexander
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Alexander:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and rooms were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
4/10 – Dårlig
Ron
Reiste med partner, Forretningsreisende
23. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location and beautiful rooms. However, there is no reason to get into the room with no water to drink. It is basics. No service for food and drinks in the lobby. Terrible.
Ron
Bodde her 1 natt i mai 2024
10/10 – Utmerket
Melissa
23. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Melissa
Bodde her 1 natt i april 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Melissa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Brenda
Reiste med familie
23. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service!
Brenda
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Brenda:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Jeremy
Reiste med partner
23. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was close to all the amenities
Jeremy
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Jeremy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Richard
Reiste med partner, Reiste med en gruppe
22. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the room upgrade. The room was small but the view was lovely. The Hotel & restaurant staff were exceptional.
Richard
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Richard:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the beautiful view from your room, to our exceptional team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Pat og Eagle
Reiste med familie
22. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
The lobby is beautiful and the bar area was very nice although a little dark. Service was great
Pat
Bodde her 3 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Pat:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our beautiful lobby to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Juan Castro
22. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Juan Castro
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Juan Castro:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 – Bra
Bless
21. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Good time
Bless
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Bless:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
6/10 – Grei
Marcus
21. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Marcus
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Marcus:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that in some way your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager
10/10 – Utmerket
Darcy
Reiste med en gruppe
21. mai 2024
One of the best I’ve stayed in. Staff were super friendly and helpful and the room was unbelievable
Darcy
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Darcy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Steve
Reiste med partner
21. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We love staying at One King West! Always so accommodating and the location is central to all that downtown TO has to offer!
Steve
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Steve:Thank you for taking the time to provide your feedback and for choosing One King West once again as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Steffen
20. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Steffen
Bodde her 1 natt i april 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Steffen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
kelsey
Reiste med familie
20. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was a great location. Some annoying street level construction but that is Downtown Toronto for you. All hotel employees were lovely and helpful. I’d recommend a higher floor to ensure street noise and traffic are not an issue.
kelsey
Bodde her 4 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Kelsey:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Colleen
Reiste med partner
20. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great staff!
Colleen
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Colleen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
4/10 – Dårlig
Fenshya
20. mai 2024
I arrived before 8am and agreed to pay extra fee for early check in. Agent said there’s a room available but needed to be cleaned. I checked with the agent many times to see if my room was ready and she always replied with “not yet”. I saw they checked in other guests and asked why I couldn’t? No one was willing to help me. 4.5hr later I was still sitting at the lobby waiting… Finally I asked to speak with their manager, he “miraculously” handed me the room key right away. I am most unhappy with their indifference.
Fenshya
Svar fra Saurabh Mehta den 23. mai 2024
Dear Fenshya:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that your stay with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our team. They shared that the other rooms that were ready at that time were different room categories than the one in your booking. Our apologies for the inconvenience you experienced, we will use this feedback to help us improve on our product and service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Hari
Reiste med familie
20. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Had a great experience overall
Hari
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Hari:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Eric
Reiste med partner
20. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great room, friendly staff, and amazing food
Eric
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Eric:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our comfortable rooms, to our friendly team and delicious dining options. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
6/10 – Grei
Ali
19. mai 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Central beliggenhed , men manglede en god, stille lounge til at man kunne benytte til at slappe af. Lobbyen i hotellet er på samme sted med hotellets reception , bar og restaurant , hvor Helle tiden var alt for mange mennesker og larm .
Ali
Bodde her 9 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Ali:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. I also appreciate your comments concerning the lobby atmosphere, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Ralph
19. mai 2024
Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
So much construction.
Ralph
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Ralph:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the City of Toronto's construction, and understand your frustration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
2/10 – Forferdelig
cynthia
19. mai 2024
The washroom is very outdated
cynthia
Bodde her 1 natt i mars 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Cynthia:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that you experienced issues with the washroom in your suite. We strive to provide our guests with the highest quality of service in all regards, and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our housekeeping team and and we will use this feedback to help us improve on our service standards.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future. Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Gary
19. mai 2024
Staff was great
Gary
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Gary:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Jillian
Reiste med en gruppe
19. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unique boutique hotel
Jillian
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Jillian:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay at our unique hotel. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Sarah
Reiste med familie
18. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Perfect hotel for visiting Toronto
Very friendly helpful staff
Sarah
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Sarah:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Joan og Ottawa
Forretningsreisende
18. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel has a modern urban community fee, well suited to both adult business traveller or tourist, is is very nice ambiance and staff are very friendly and helpful.
Joan
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Joan:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the hotel's ambiance, to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Nathalie
Reiste med familie, Reiste med en gruppe
17. mai 2024
Likte: Fasiliteter
L’emplacement
Nathalie
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 17. mai 2024
Dear Nathalie:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
8/10 – Bra
Guillaume
Forretningsreisende
15. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Professional staff. Decent corner room. Great location. Food was very disappointing but staff was quick to inquire and receive my feedback.
Guillaume
Bodde her 3 netter i februar 2024
Svar fra Saurabh Mehta den 15. mai 2024
Dear Guillaume:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience with us was an enjoyable one, from our excellent team, to our central location, however, I am disappointed to read that your dining experience was unsatisfactory. Our priority is to provide our guests with the highest quality of service in all regards, and I am sorry we did not live up to this expectation. I have shared your comments with our food and beverage team and I assure you that we will use this feedback to help us improve on our service standards wherever possible. Once again, I thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager
8/10 – Bra
Jacques
Reiste med partner
15. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our room was nice. 4 stars instead of 5 because the wifi wasn't great and the hot tub water wasn't very clean.
Jacques
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 15. mai 2024
Dear Jacques:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the Wi-Fi and the whirlpool, and I will be sure to share this with our appropriate teams for improvement. Our apologies for the inconvenience you may have experienced.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
Michael
Reiste med partner
15. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Gave me $20 coupon for food as VIP. Nice touch.
Michael
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 15. mai 2024
Dear Michael:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay and your VIP benefits. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager
10/10 – Utmerket
eddy
14. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very good service
eddy
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 15. mai 2024
Dear Eddy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager