Lounge

Anmeldelser av Four Points by Sheraton Toronto Airport

3.5 out of 5
Four Points by Sheraton Toronto Airport
6257 Airport Rd, Mississauga, ON

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 501 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 248 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 134 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 73 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 1001 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Norma

Close to the airport. Hotel parking is too expensive.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great …excellent location by airport for early morning flight!!
Bodde her 1 natt i mai 2024
Svar fra The Management den 19. mai 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated. Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

8/10 – Bra

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was great food!!
Bodde her 1 natt i mai 2024
Svar fra Management den 16. mai 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

4/10 – Dårlig

Sandra

Likte: Renhold
Very noisy room next to the elevator.
Bodde her 3 netter i mai 2024
Svar fra Management den 16. mai 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Management den 16. mai 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

4/10 – Dårlig

Caroline

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The rooms where small and seems really pricey for what you get. Beds are not queens
Bodde her 1 natt i april 2024
Svar fra Management den 13. mai 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
You can see it when you land and it's a very short easy walk to the airport. 10/10 would stay again.
Bodde her 1 natt i mai 2024
Svar fra Management den 7. mai 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated. Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Yvonne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Management den 16. mai 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

10/10 – Utmerket

Laurie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Management den 7. mai 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated. Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Wesley

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was clean and quiet, nice.
Bodde her 1 natt i april 2024
Svar fra Management den 2. mai 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

10/10 – Utmerket

Michelle

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Management den 1. mai 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

8/10 – Bra

Michael

Bodde her 1 natt i april 2024
Svar fra The Management den 19. mai 2024
Dear GuestWe extend our heartfelt gratitude for taking time to rate your stay. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great Service, and quick trip to the Airport! Restaurant on site also good.
Bodde her 1 natt i april 2024
Svar fra Management den 29. apr. 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Thomas og Port Elgin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very modern and clean. Grounds very pleasing and colourful
Bodde her 1 natt i april 2024
Svar fra Management den 29. apr. 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Kimberley

Likte: Fasiliteter
The staff are very, very friendly. They really make an effort to make you feel welcome.
Bodde her 1 natt i april 2024
Svar fra Management den 29. apr. 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

8/10 – Bra

Jim

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Management den 29. apr. 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Abe

Bodde her 1 natt i april 2024
Svar fra The Management den 13. mai 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

8/10 – Bra

Gordon og Yarker

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean, staff was fantastic and very nice at check inn. The hotel is a little dated but was a nice and quiet hotel. To go anywhere like a restaurant or shopping you have to drive or take a taxi. Nothing is close to the hotel.
Bodde her 1 natt i april 2024
Svar fra The Management den 20. apr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel clean and appreciated our fantastic staff during your check-in process.We understand your concerns regarding the hotel's location and the convenience of nearby restaurants and shopping options. We apologize for any inconvenience this may have caused you. We always strive to provide a comfortable stay for our guests, and your feedback helps us to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

6/10 – Grei

Mary Ann

Bodde her 1 natt i april 2024
Svar fra Management den 8. mai 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

8/10 – Bra

Maurice

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Needed to sleep and got some!
Bodde her 1 natt i april 2024
Svar fra The Management den 17. apr. 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 4/5 rating. Your feedback is immensely valued, and are glad to know you had a comfortable sleep in our rooms.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

4/10 – Dårlig

Andre

Bodde her 1 natt i august 2023
Svar fra Management den 6. mai 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic. We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards, Management

10/10 – Utmerket

Billi

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Management den 17. apr. 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

10/10 – Utmerket

Arnold

Forretningsreisende
Easily accessible Great welcome at the front desk
Bodde her 1 natt i april 2024
Svar fra Management den 14. apr. 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores and nice comments!

6/10 – Grei

Nathan

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
Nice and close to airport. Room was dirty and small. Very poorly furnished, bad smell. Bed was clean.
Bodde her 1 natt i april 2024
Svar fra The Management den 14. apr. 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our convenient location near the airport was beneficial for your travels.However, we sincerely apologize for the cleanliness issues and the condition of your room. It is disappointing to learn that the room did not meet your expectations in terms of cleanliness, size, and furnishings. Please know that your comments have been shared with our housekeeping and maintenance teams to address and rectify these issues immediately.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you memorable experience.

6/10 – Grei

Michael

Bodde her 1 natt i april 2024
Svar fra Management den 2. mai 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

10/10 – Utmerket

Vivien

Bodde her 1 natt i mars 2024
Svar fra Management den 11. apr. 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores!

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had only a few hours between flights but really needed to get the best sleep I could. Airport shuttle was great. Front desk staff - super efficient.
Bodde her 1 natt i april 2024
Svar fra The Management den 9. apr. 2024
Dear Guest,Thank you for your valuable time to share your experience with us. We are joyed to see 5/5 rating. We are also glad to hear commendation for front desk staff. We hope to see you soon in future.Best RegardsThe Management

8/10 – Bra

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to the airport and breakfast buffet was very good.
Bodde her 1 natt i april 2024
Svar fra The Management den 8. apr. 2024
Dear Guest,Thank you for taking the time to write such a positive review of our hotel. We truly appreciate your feedback and are thrilled to hear that you enjoyed our breakfast . It is our pleasure to know that our hotel location was to your advantage. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you with another memorable experience.-The Management

4/10 – Dårlig

Angela

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Very dated, main doors not working, very limited/dated amenities in rooms, poor quality, lights not working or flickering, airport shuttle is small, runs every 30 minutes and is first come/first served. No coffee in lobby until after 6 am.
Bodde her 1 natt i april 2024
Svar fra The Management den 8. apr. 2024
Dear Guest,I apologize for inconvenience you experienced regarding room quality and service standards in general. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.I have shared your feedback with our leadership team to ensure that we take immediate action to improve our service and prevent this from happening again in the future. We appreciate your feedback as it helps us to continually enhance our guest experience.-The Management

8/10 – Bra

linda

Likte: Personale og service og overnattingsstedets bygg og tilstand
I was surprised that a Sheraton brand is not as clean as a Sheraton brand should be. Beds clean, comfortable though Pool, i could feel the « grime » in the hot tub, went at 11 am
Bodde her 1 natt i april 2024
Svar fra The Management den 8. apr. 2024
Dear Guest,I would like to apologize for the level of hospitality you experienced during your recent stay at our property. Our aim is to provide the highest level of service to all our guests, and I am sorry that we fell short of your expectations.I have shared your feedback regarding cleanliness of hotel with our leadership team to ensure that we take immediate action to improve our service and prevent this from happening again in the future. We appreciate your feedback as it helps us to continually enhance our guest experience.The Management

10/10 – Utmerket

Judith og WATERLOO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service. Clean. Good menu options.
Bodde her 1 natt i april 2024
Svar fra Management den 7. apr. 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores and nice comments!

6/10 – Grei

Stephanie

Reiste med familie
Likte: Renhold og fasiliteter
Beds were fabulously comfortable. Check in was easy. Room was dated and the heating/cooling unit was loud and not functioning well. Noisy as the walls were thin. Shuttle to airport was poorly organized.
Bodde her 1 natt i april 2024
Svar fra The Management den 7. apr. 2024
Dear Guest, Thank you for your feedback on the survey and for choosing our hotel . I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated. We are glad to hear that you found our beds comfortable. We have noted your feedback in regards to shuttle and room heating system. Thank you once again for your time and we wish to see you back again. Best RegardsThe Management

10/10 – Utmerket

Mary-Ann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and courteous staff.
Bodde her 1 natt i april 2024
Svar fra The Management den 7. apr. 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to serve you yet another unforgettable experience for you.-The Management

6/10 – Grei

Maria

Reiste med familie
Likte: Renhold og personale og service
There was no view from our room. We wouldn’t see much anyway because right beside us was another hotel and on the top of it the window was fogged up. The shower was not working well, water was coming from both the top and bottom and the water didn’t drain well. Definitely not a romantic gateway! We picked it because of the proximity to the airport. i must say though, the driver of the shuttle who picked us up at the airport was very kind. And we only stayed there for one night so It didn’t affect us much
Bodde her 1 natt i mars 2024
Svar fra Management den 3. apr. 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

2/10 – Forferdelig

Joan

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff hovered over me with bill and machine at restaurant. I had to ask server to please step away and give me a moment. There were young children in pool area with no parental supervision. They were jumping in the hot tub and had no swimsuits on and only their underwear. I was staying on the 5th floor and wished to go to the pool. I was told by front desk staff that robes provided for 7th floor only.
Bodde her 1 natt i mars 2024
Svar fra Management den 1. apr. 2024
Dear Guest,We are deeply sorry to hear of your disappointing experience and sincerely apologize for any lapses in service. Your feedback is a cause for concern as it is in sharp contrast to the high standards we set for our team. We will follow up with the concern department to address the concerns you have noted. We hope you give us another opportunity to welcome you back as our guest and give you the quality experience you expect of us.

10/10 – Utmerket

Sandeep

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to the airport and free airport shuttle make this property attractive. Buffet breakfast was decent as well.
Bodde her 1 natt i mars 2024
Svar fra Management den 1. apr. 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores and nice comments!

6/10 – Grei

Joan

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
You,ng kids were jumping in the hot tub with no parental supervision. Sign says children under 12 to have parental supervision but no parent around. Kids did not even have swim suits on but rather only their underwear. I left items behind. I phone long distance 4 times only to get transferred to housekeeping to leave a message but no one returns a call. Seems no one gives a dam
Bodde her 1 natt i mars 2024
Svar fra Management den 30. mars 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,

10/10 – Utmerket

Dave og Georgetown

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was only there from 11:00pm to 06:00am, so no time to enjoy any amenities, but had a good (short, quiet sleep
Bodde her 1 natt i mars 2024
Svar fra management den 25. mars 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Kristin

Bodde her 1 natt i mars 2024
Svar fra The Management den 14. apr. 2024
Dear Guest,Thank you so much for giving us a fantastic 5/5 rating. We truly appreciate your valuable feedback and would love to hear more about your stay with us.We look forward to the opportunity to welcome you back again soon. It would be a privilege to create another memorable experience for you.Warm regards,The Management

10/10 – Utmerket

Maryna

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay was nice and comfortable!
Bodde her 1 natt i mars 2024
Svar fra Management den 23. mars 2024
Thank you for taking the time to complete the guest satisfaction survey for your recent stay with us here at the Four Points by Sheraton Toronto Airport. We appreciate the overall high scores and nice comments!

10/10 – Utmerket

Brandon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra management den 19. mars 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Gina

Likte: Overnattingsstedets bygg og tilstand
Convenient to the airport
Bodde her 1 natt i mars 2024
Svar fra Management den 13. mars 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,

6/10 – Grei

Mark

Reiste med familie
Room heating and cooling nit working
Bodde her 2 netter i mars 2024
Svar fra The Management den 10. mars 2024
Dear Guest,We are deeply sorry to hear of your disappointing experience and sincerely apologize for any lapses in service. Your feedback is a cause for concern as it is in sharp contrast to the high standards we set for our team. We will follow up with the maintenance department to address the concerns you have noted. We hope you give us another opportunity to welcome you back as our guest and give you the quality experience you expect of us.The Management

8/10 – Bra

Robert

Likte: Renhold
Was great
Bodde her 3 netter i mars 2024
Svar fra management den 15. mars 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Angelina

Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excellent service and cleanliness
Bodde her 1 natt i mars 2024
Svar fra The Management den 10. mars 2024
Dear Guest,Thank you for taking the time to write such a positive review of our hotel. We truly appreciate your feedback and are thrilled to hear that you enjoyed your stay with us. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.We hope that you will choose to stay with us again in the future and allow us the opportunity to provide you with another memorable experience.-The Management

10/10 – Utmerket

Chris Katsoulas &

Bodde her 1 natt i mars 2024
Svar fra management den 29. mars 2024
Dear Guest,Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I am pleased to hear that you enjoyed your stay. Our service team works very hard each and every day to ensure that we deliver the best guest service possible, and it is always rewarding to hear that our efforts have been recognized and appreciated.Thank you once again for your time and we wish to see you back at Four Points By Sheraton Toronto Airport. Warm Regards,Management

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property had everything I needed. Staff were very friendly.
Bodde her 3 netter i mars 2024
Svar fra The Management den 6. mars 2024
Dear GuestWe extend our heartfelt gratitude for awarding us a superb 5/5 rating. Your feedback is immensely valued, and we're eager to learn more about your time spent with us.Looking ahead, we sincerely anticipate the chance to welcome you back once more in the days to come. It would be an honor to craft yet another unforgettable experience for you.-The Management

8/10 – Bra

Jocelyne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It took a couple of tries before the computers accepted my booking
Bodde her 2 netter i februar 2024
Svar fra The Management den 6. mars 2024
Dear Guest,We are deeply sorry to hear of your disappointing booking experience and sincerely apologize for any lapses in service. Your feedback is a cause for concern as it is in sharp contrast to the high standards we set for our team. We will follow up with the reservations department to address the concerns you have noted. We hope you give us another opportunity to welcome you back as our guest and give you the quality experience you expect of us.The Management

6/10 – Grei

Jill

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
I was given a room by the elevator and had to listen to it all night
Bodde her 1 natt i mars 2024
Svar fra The Management den 6. mars 2024
Dear Guest,I apologize for any inconvenience you experienced. Your observations are most useful in our pursuit of total guest satisfaction and comments from customers such as yourself allow us to make improvements.-The Management

8/10 – Bra

Mellisa

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Check-in attendant/Manager catered to one person and did not initially support another with similar payment cards at check in. Once it was highlighted that the two were actually traveling together, the second person was allowed to check in without additional difficulty.
Bodde her 1 natt i desember 2023
Svar fra Management den 3. mars 2024
Dear Guest, Thank you for your feedback on the survey and for choosing Four Points By Sheraton Toronto Airport. I sincerely apologize for the inconvenience during your stay. This is not indicative of the level of service we pride ourselves on and I am deeply apologetic.We truly value our guests’ feedback so that we can celebrate our successes and address our challenges to better serve you in the future. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, next time you visit Toronto. Warm Regards,