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Anmeldelser av Chestnut Residence - Campus Accommodation

2.5 out of 5
Chestnut Residence - Campus Accommodation
89 Chestnut Street, Toronto, ON

Anmeldelser

6,6
Rangering på 10 − Utmerket. 127 av totalt 879 anmeldelser." "
Rangering på 8 − Bra. 288 av totalt 879 anmeldelser." "
Rangering på 6 − Grei. 234 av totalt 879 anmeldelser." "
Rangering på 4 − Dårlig. 139 av totalt 879 anmeldelser." "
Rangering på 2 − Forferdelig. 91 av totalt 879 anmeldelser." "

6,4/10

Renhold

7,2/10

Personale og service

6,6/10

Fasiliteter

5,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Chestnut residence
Fin og sentral beliggenhet, kort vei til kjøpesenter, fin spasertur til kongress-senteret og CN-tower og til havnen. Hyggelige mennesker i resepsjonen og god frokost med utvalg sv gode frukter, kornblandinger og god kaffe.Rommet var ikke luksus, men ok med eget bad. Satte størst pris på beliggenheten og hyggelige mennesker.
Bodde her 8 netter i juni 2017

2/10 – Forferdelig

Ole Kristian og Norge

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst hotel in Toronto! Definitely!!
First room we got there were blood on the sheets. We changed room and it was so covered with molled and the humidity was unbearable. This hotel is so run down, and the staff wasn't even surprised when we complained. They didn't even care. The location is what holds this hotel going. I've been traveling for years, and this Hotel is a bad. It's like going to a hole in India standard on the rooms. Filthy filthy. No TV and now wifi in the rooms.

8/10 – Bra

Georgina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The photos looked a bit drab, but the room was super clean and bright. We were pleasantly surprised. WHile it was cheaper than almost all hotels in the area, it was still so expensive for ultimately a dorm room...
Bodde her 2 netter i mai 2024

8/10 – Bra

Eyal Avraham

Likte: Romkomfort
recommended
excelent location, good breakfast, basic accomodations, friendly staff
Bodde her 4 netter i august 2023
Svar fra Maria den 14. sep. 2023
Hello Eyal,Thank you kindly for taking time to review. We're so pleased you chose to stay with us and enjoyed our facilities while in Toronto.We hope to host you again soon!

6/10 – Grei

kelly

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast
Bodde her 1 natt i august 2023
Svar fra Maria den 14. sep. 2023
Hello Kelly,Thank you for staying with us. We appreciate you taking the time to review. We hope to host you again should you return to Toronto!

10/10 – Utmerket

Madelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Maria den 14. sep. 2023
Hello Madelyn,Thank you for staying with us. We appreciate you taking the time to review. We hope to host you again should you return to Toronto!

10/10 – Utmerket

Feng

Bodde her 1 natt i august 2023
Svar fra Maria den 14. sep. 2023
Hello Feng,Thank you for staying with us. We appreciate you taking the time to review. We hope to host you again should you return to Toronto!

10/10 – Utmerket

Cheryl

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were so kind and helpful. This was my favourite thing! :)
Bodde her 2 netter i august 2023
Svar fra Chestnut Residence den 12. aug. 2023
Hi Cheryl,Thank you for your review! We are thrilled that you enjoyed your stay!

10/10 – Utmerket

THERESA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reasonable price. Good location.
Bodde her 6 netter i juni 2023
Svar fra Chestnut Residence den 12. aug. 2023
Hi Theresa,Thank you for your review, we are glad you enjoyed your stay!

6/10 – Grei

Minku

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
Dining staff was not friendly. Never looks at the eye. They just turn away their face and answer as if the customers are not there.
Bodde her 2 netter i august 2023
Svar fra Chestnut Residence den 12. aug. 2023
Hi Minku,Thank you for leaving a review. We apologize that your interactions with our dining staff was less than ideal. We will share your review internally as it is always our aim to improve our guests' experience

10/10 – Utmerket

OMAR

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muy bien situado, el desayuno bueno, le falta un poco de mantenimiento a los cuartos
Bodde her 7 netter i august 2023
Svar fra Chestnut Residence den 12. aug. 2023
¡Gracias por tu reseña! Estamos encantados de que haya disfrutado de la conveniente ubicación y el desayuno de nuestra residencia.

8/10 – Bra

Jessica

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Had a great stay during Caribana weekend. The rooms were decent and the hot water was great. The best part of the stay was the breakfast. They hotel provides you with complimentary breakfast for everyday of your stay. There were no Tv’s in the rooms but the beds were decent and clean. The hotel is in the heart of downtown and up the block from the eaton center mall. I would recommend staying at this hotel
Bodde her 4 netter i august 2023
Svar fra Chestnut Residence den 12. aug. 2023
Hi Jessica,Thank you for leaving a review. We are glad that you enjoyed your stay!

8/10 – Bra

Amanda

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
I really liked the service all the staff were really friendly and welcoming. One security guard obviously had a chip on their shoulder and was rude (all the others were polite would smile or say hello). Really liked the room, however it smelt like someone had smoked previously in it. The maintenance staff sprayed industrial freshener but within a few hours it smelt the same. Great location and parking was affordable.
Bodde her 3 netter i august 2023
Svar fra Chestnut Residence den 9. aug. 2023
Hi Amanda,We appreciate your feedback as it will allow us to make improvements. Thank you for staying with us and we hope to host you again!

8/10 – Bra

Jean-Manuel

Bodde her 7 netter i juli 2023
Svar fra Maria den 14. sep. 2023
Hello Jean-Manuel,Thank you for staying with us. We appreciate you taking the time to review. We hope to host you again should you return to Toronto!

10/10 – Utmerket

Sophie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
👍
Bodde her 3 netter i juli 2023
Svar fra Chestnut Residence den 5. aug. 2023
Hi Sophie,We appreciate your feedback and are so glad you enjoyed your stay. Thank you for staying with us!

8/10 – Bra

Yves

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Personnel très accueillant et courtois Bel endroit
Bodde her 7 netter i juli 2023
Svar fra Chestnut Residence den 5. aug. 2023
Hi Yves, We appreciate your feedback and are so glad you enjoyed your stay. Thank you for staying with us!

8/10 – Bra

Courtney

Reiste med en gruppe
Likte: Personale og service og romkomfort
Bodde her 3 netter i juli 2023
Svar fra Chestnut Residence den 2. aug. 2023
Hi Courtney,We appreciate your feedback. Thank you for staying with us.

8/10 – Bra

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 5. aug. 2023
Hi Peter,We appreciate your feedback. Thank you for staying with us!

8/10 – Bra

Charlene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Chestnut Residence den 5. aug. 2023
Hi Charlene, We appreciate your feedback. Thank you for staying with us!

10/10 – Utmerket

Max

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Chestnut Residence den 5. aug. 2023
Hi Max,We appreciate your feedback and are so glad you enjoyed your stay. Thank you for staying with us!

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great option for students traveling.
Staff were knowledgeable and friendly. Very accommodating.
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 2. aug. 2023
Hi,We appreciate your feedback and are glad that you enjoyed your stay. Thank you for staying with us and we hope to host you again!

10/10 – Utmerket

Alexandre

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 29. juli 2023
Hi Alexandre,We appreciate your feedback! Thank you for staying with us.

10/10 – Utmerket

Joanne

Bodde her 1 natt i juli 2023
Svar fra Chestnut Residence den 30. juli 2023
Hi Joanne,We appreciate your feedback. Thank you for staying with this us!

8/10 – Bra

Krishna Anandh

Likte: Personale og service
Likte ikke: Fasiliteter
Great location and friendly staff, but the rooms smelled musty, linens and towels reeked of bleach and calling the facility spartan is an understatement (no tv, fridge, microwave, ironbox, nothing). Would not return.
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 29. juli 2023
Hi Krishna Anandh, We appreciate your feedback as it will allow us to make improvements. Thanks for staying with us.

8/10 – Bra

Kathy

Reiste med partner
Likte: Fasiliteter
The breakfast was good.
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 29. juli 2023
Hi Kathy, We appreciate your feedback! Thank you for staying with us.

6/10 – Grei

Carrie

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
My rating is based on the condition of the room. Outlets didn’t work, water in the bathroom spit and sputtered, there was a red stain quite big on the curtains that looked like blood. There was hair in the tub and sink and toilet area. Not very clean at all.
Bodde her 1 natt i juli 2023
Svar fra Chestnut Residence den 26. juli 2023
Hi Carrie, We appreciate your feedback as it will allow us to make improvements. We apologize for the issues you experienced during your stay with us.

6/10 – Grei

Dennis

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Know what you are in for
This is a bare bones summer hotel in a university residence. It's inexpensive in the heart of downtown Toronto, so if you don't plan to spend a lot of time in your room then this hotel is suitable. You'll get the bare necessities: A bed (with a lumpy mattress, perhaps), basic toiletries, and very thin bath towels. There is air conditioning. Breakfast. There are hair dryers. There is even an ancient pants press in the closet. There's a desk and chair. Free wi-fi. Paid parking. What you won't get: Coat hangers. Iron and ironing board. Peace and quiet because downtown Toronto is very loud. The walls are paper thing so you'll hear your neighbours (bring earplugs!) No TV. No safe.
Bodde her 3 netter i juli 2023
Svar fra Chestnut Residence den 26. juli 2023
Hi Dennis, We appreciate your feedback as it will allows us to make improvements in the future. Thanks for staying with us.

10/10 – Utmerket

anthony

Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 26. juli 2023
Hi anthony,We appreciate your feedback. Thanks for staying with us and we hope to host you again!

4/10 – Dårlig

Robert

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juli 2023
Svar fra Maria den 26. juli 2023
Hello Robert, Thank you for taking time to review. My sincerest apologies that your stay at Chestnut Residence did not meet your expectations. If you are willing, I am happy to connect with you directly to hear more about your stay. We encourage guest feedback and welcome any suggestions on how to improve our property. Warmest regards,

4/10 – Dårlig

Leann

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The hotel is in a good location which is convenient to access to shopping, dining, and sightseeing. The facility is in mid-range condition which is matched to the price. Breakfast is provided. However, the service of the lady collecting breakfast cards is terrible, more specifically, she is discriminated in giving reminder in “dining only, no take out”. Although she convinced that she would say that to everyone. I have observed her and it's not the case. She even didn't say it to myself on the day when I didn't bring backpack and lined up with a group of people who she may assumed she doesn't need to. Her selective reminder basically is just unfair, bias, and DISCRIMINATED, cause especially based on her self assumption on who she selects to remind.
Bodde her 5 netter i juli 2023
Svar fra Chestnut Residence den 26. juli 2023
Hi Leann,We apologize for the issues you experienced during your stay with us. Your review will be shared internally so that this problem can be addressed.

10/10 – Utmerket

Marcus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 24. juli 2023
Hi Marcus,We appreciate your feedback! Thank you for staying with us.

10/10 – Utmerket

Sylvia

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff and property well kept up.
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 22. juli 2023
Hi Sylvia,We appreciate your feedback and are so glad you enjoyed your stay. Thanks for staying with us!

8/10 – Bra

swee a

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. The property is located behind new city hall. Easy access to transport, shopping, restaurants, Chinatown and Eaton centre. Breakfast is a big bonus with a variety of choices. Coin washing machines are available at Level C.
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 22. juli 2023
Hi swee,We appreciate your feedback. Thank you for staying with us.

10/10 – Utmerket

CHUNJI

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 22. juli 2023
Hi CHUNJI,We appreciate your feedback. Thanks for staying with us!

10/10 – Utmerket

Lea

Bodde her 1 natt i juli 2023
Svar fra Chestnut Residence den 12. aug. 2023
Hi Lea, We appreciate your feedback. Thank you for staying with us!

10/10 – Utmerket

RYOUCHI

Bodde her 1 natt i juli 2023
Svar fra Chestnut Residence den 9. aug. 2023
Hi RYOUCHI,We appreciate your feedback. Thank you for staying with us and we hope to host you again!

10/10 – Utmerket

Stephen

Likte: Renhold og personale og service
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 22. juli 2023
Hi Stephen,We appreciate your feedback. Thanks for staying with us!

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only thing i didn't like about it was there were no vending machines for soft drinks.
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 22. juli 2023
Hi John,We appreciate your feedback and we apologize for the lack of soft drinks vending machines. This issue will be rectified soon. Thanks for staying with us!

6/10 – Grei

Kenneth

If you’re only looking for a place to rest overnight, great! But it’s a student residence turned hotel hostile. You get what you pay for. No bells and whistles here folks!
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 19. juli 2023
Hi Kenneth,We appreciate your feedback. Thanks for staying with us!

10/10 – Utmerket

Louis Rene

Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 9. aug. 2023
Hi Louis Rene,We appreciate your feedback and are so glad that you enjoyed your stay. Thank you for staying with us and we hope to host you again!

10/10 – Utmerket

Laura

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i juli 2023
Svar fra Chestnut Residence den 12. juli 2023
Hi Laura, We appreciate your feedback and are so glad that you enjoyed your stay with us! We hope to host you again.

10/10 – Utmerket

taylor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tremendous, services on all fronts
Bodde her 3 netter i juli 2023
Svar fra MM den 11. juli 2023
Hi Taylor,Thank you so much for leaving this review! We are so happy to hear that you enjoyed your stay with us :)

10/10 – Utmerket

Arrielle

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like the security of using a card key for the elevator. It prevents anyone disrupting your privacy and gave me a sense of security.
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 10. juli 2023
Hi Arrielle,We appreciate your feedback. We are glad you enjoyed your stay with us and we hope to host you again!

8/10 – Bra

Bibiane

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
great friendly staff and great area.Thank you .
Svar fra Chestnut Residence den 10. juli 2023
Hi Bibiane,Thank you for your feedback! We are so glad you enjoyed your stay.

10/10 – Utmerket

Terry

Likte: Overnattingsstedets bygg og tilstand
Some noise from certain areas in room, but I still enjoyed my time
Bodde her 2 netter i juli 2023
Svar fra Chestnut Residence den 14. juli 2023
Hello Terry, thank you for leaving a review. We are glad to hear you enjoyed your stay!

6/10 – Grei

Alessandro Enzo

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Gym and laundry facilities, super Breakfast
Bodde her 3 netter i juni 2023
Svar fra Chestnut Residence den 9. juli 2023
Hi Alessandro Enzo,Thank you for your feedback! We are glad you enjoyed your stay with us.

8/10 – Bra

NGUYEN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023
Svar fra Chestnut Residence den 8. juli 2023
Hi NGUYEN,We appreciate your feedback! Thank you for staying with us.

8/10 – Bra

Mark Lawrence

Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Convenient location, friendly staff and decent room but cleanliness can be improved
Bodde her 4 netter i juli 2023
Svar fra Chestnut Residence den 8. juli 2023
Hi Mark Lawrence,We appreciate your feedback as it will allows us to improve. Thank you for staying with us!

4/10 – Dårlig

Michael

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bathroom was so dirty it was kind of unbelievable! Window was so dirty in my room you could barely see out. Breakfast was pretty rough. Would never stay there again.
Svar fra Chestnut Residence den 5. juli 2023
Hi Michael,We apologize for your less than satisfactory experience with us. We'd love to hear more about experience so we can take the necessary steps to ensure this does not happen again.

8/10 – Bra

Pamela

Bodde her 1 natt i mai 2023
Svar fra Chestnut Residence den 26. juli 2023
Hi Pamela,We appreciate your feedback! Thank you for staying with us.