Resepsjon

Anmeldelser av Best Western Plus Toronto Airport Hotel

3.5 out of 5
Best Western Plus Toronto Airport Hotel
5825 Dixie Rd, Mississauga, ON

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 953 av totalt 2218 anmeldelser." "
Rangering på 8 − Bra. 657 av totalt 2218 anmeldelser." "
Rangering på 6 − Grei. 278 av totalt 2218 anmeldelser." "
Rangering på 4 − Dårlig. 168 av totalt 2218 anmeldelser." "
Rangering på 2 − Forferdelig. 162 av totalt 2218 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Hans

Good
Bodde her 2 netter i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

4/10 – Dårlig

Chanrapalsinh

Reiste med familie
Likte: Renhold
Expedia shows that breakfast is included in the price, however at the property we were told it is not.
Bodde her 1 natt i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment. To keep our rates competitive and reasonable, we did not incorporate breakfast with it while giving guests an option to have breakfast as an add-on cost, rather than prepaid in the room rate. Please contact Expedia to confirm.

10/10 – Utmerket

Alex

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great overnight stay prior to flying out of Pearson airport. Clean, nice pool, and convenient shuttle service.
Bodde her 1 natt i mai 2024
Svar fra Management den 26. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Malabika

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient for access to hwy’s
Bodde her 2 netter i mai 2024
Svar fra - Management den 25. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Vince og Custer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra - Management den 25. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Rob

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My daughter left her toy in the room and the fine lady mailed it to us here in Newfoundland. We booked BW again the next week for a birthday party. Thanks Best Western for making my daughters day.
Bodde her 1 natt i mai 2024
Svar fra - Management den 24. mai 2024
Thank you for taking the time to leave comments on our hotel. We hope to see you again soon at our establishment.. and we are delighted to make your daughter's day. That is the service we strive for.

10/10 – Utmerket

Charles

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet, clean and will be definitely be returning
Bodde her 1 natt i mai 2024
Svar fra - Management den 21. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

6/10 – Grei

Samyag

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property and staff.
Bodde her 1 natt i mai 2024
Svar fra - Management den 21. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

janice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra - Management den 21. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra - Management den 21. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

6/10 – Grei

Carleigh

Likte ikke: Renhold
Was okay would stay hear again tho
Bodde her 1 natt i mai 2024
Svar fra - Management den 20. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment

8/10 – Bra

Tammy

Bodde her 1 natt i mai 2024
Svar fra - Management den 20. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Allan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and quiet. Comfortable room and clean modern bathroom
Bodde her 1 natt i mai 2024
Svar fra - Management den 20. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment

10/10 – Utmerket

christelle og Sarasota

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parfait pour passer une nuit près de l’aéroport. Très propre, personnel agréable, piscine pour se détendre et navette pour l’aéroport.
Bodde her 1 natt i mai 2024
Svar fra - Management den 20. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra - Management den 19. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

6/10 – Grei

Michelle

Reiste med partner
Likte: Personale og service
The staff was professional, helpful and attentive
Bodde her 1 natt i mai 2024
Svar fra - Management den 17. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Shobhit

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Stay
Bodde her 1 natt i mai 2024
Svar fra - Management den 17. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to airport
Bodde her 1 natt i mai 2024
Svar fra - Management den 20. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment

2/10 – Forferdelig

Fadi

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra - Management den 17. mai 2024
Dear Fadi,We regret to see that your experience was not up to the mark. we want to clarify that ensuring customer satisfaction is our utmost priority. If we could improve any specific areas, your suggestions would be highly appreciated. We constantly strive to improve our service; your feedback is invaluable.Regards,Management

8/10 – Bra

Eric

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok
Bodde her 1 natt i mai 2024
Svar fra - Management den 17. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Cristi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The transportation was packed. Driver didn’t turn light on so we all had to find our way in the dark. The hotel seems okay but the driver needs spoken to and they could add a shuttle.
Bodde her 1 natt i mai 2024
Svar fra - Management den 17. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

SUSAN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A lovely and spacious suite.
Bodde her 1 natt i mai 2024
Svar fra - Management den 14. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Sherry

Reiste med en gruppe
Staff are very friendly and helpful the restaurant service was fantastix. Rooms are comfortable and clean.
Bodde her 1 natt i mai 2024
Svar fra - Management den 13. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Gladys

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra - Management den 20. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment

2/10 – Forferdelig

Mary

Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra - Management den 15. mai 2024
Dear Mary,We regret to see that your experience was not up to the mark. we want to clarify that ensuring customer satisfaction is our utmost priority. If we could improve any specific areas, your suggestions would be highly appreciated. We constantly strive to improve our service; your feedback is invaluable.

10/10 – Utmerket

Herjot

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good and good price
Bodde her 1 natt i mai 2024
Svar fra - Management den 10. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Lucinda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
As advertised. A great place to interrupt travel for a good rest.
Bodde her 1 natt i mai 2024
Svar fra - Management den 9. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Carmel og Kelowna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and close to the airport
Bodde her 1 natt i mai 2024
Svar fra - Management den 8. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Luis

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was convenient
Bodde her 1 natt i mai 2024
Svar fra - Management den 8. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

2/10 – Forferdelig

Moises

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I made a reservation using my debit card and when I showed up for check in they told me I wasn’t able to use because I need a credit card but they charged me a day after anyway
Bodde her 1 natt i mai 2024
Svar fra - Management den 13. mai 2024
Dear Moises,We apologize if you experienced any inconvenience. Our establishment operates only on a credit card basis and does not accept cash or debit payments for a security deposit, your reservation was nonrefundable online and pre-paid. Once again we apologize if you experienced this.

2/10 – Forferdelig

Gurnam

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yashira og Guaynabo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place, close to the airport
Bodde her 1 natt i mars 2024
Svar fra - Management den 7. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Carmen

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra - Management den 9. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

4/10 – Dårlig

Steve

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
My wife and I wow having a drink we’re talking and had two phone calls from the front desk and a attendant come to the door saying that we were loud and occupants were complaining and in fact he could hear in the background that there was no ambient noise other than us talking. I have never encountered this problem in over 100 hundred days at 100 hotels, explain this to the individual was less than understanding. Shall we say?
Bodde her 1 natt i april 2024
Svar fra - Management den 7. mai 2024
Dear Steve,Thank you for filling out the survey on your recent stay at our hotel.First and foremost, we deeply regret for your recent unsatisfactory experience with us. If a visitor complains about noise disturbances during his stay, we prioritize his comfort. We make every attempt to address any noise issues received from any of our visitors. You may be having a regular phone conversation and are unaware of how loud your voice is. I hope you appreciate that we must follow our protocol when it comes to guest comfort and compliance; once again, my apologies.

8/10 – Bra

Clayton

Likte: Renhold og overnattingsstedets bygg og tilstand
The only thing I didn’t like was it was very loud on the main level as I think there was maybe a team of some sort making racket very late at night as I went to bed at 12:30 AM and it was still pretty loud down there on the main level where I was Luckily I was able to fall asleep not sure what all was about
Bodde her 1 natt i mai 2024
Svar fra - Management den 6. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment. Your comfort is very important to us, and I am very sorry for any noise disturbance that took place during your stay. We put our best efforts to follow through with any noise complaints we receive from all our guests. Again, my apologies.

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was a breeze.
Bodde her 1 natt i mai 2024
Svar fra - Management den 5. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Juan og WOODBURN

Bodde her 1 natt i mai 2024
Svar fra - Management den 6. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

2/10 – Forferdelig

Laura

Reiste med partner, Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The bathroom sink was clogged, breakfast was not well cooked, room felt so dirty and looked so outdated. For the price we paid we could have stayed at a better hotel for sure.
Bodde her 1 natt i mai 2024
Svar fra - Management den 5. mai 2024
Dear Laura,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. We understand that we fell short in meeting your expectations and for that, we are deeply sorry.We are disheartened to read about your dissatisfaction with the condition of our property and the food ordered. We aim to provide a comfortable and pleasant experience for all our guests, and it's clear we missed that mark during your stay. Your feedback regarding the cleanliness and maintenance of our facilities, as well as the quality of our food, has been noted and will be shared with our management team for improvements.Your comfort and satisfaction are very important to us and we would like to assure you that we are taking necessary measures to prevent such situations in the future.

8/10 – Bra

Kristen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra - Management den 6. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

jordan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra - Management den 6. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

8/10 – Bra

Janet

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Standard hotel with good rooms and proper functioning clean bathroom. Shower is good. Basically a stopover hotel.
Bodde her 1 natt i mai 2024
Svar fra - Management den 5. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Pratuang

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 1 natt i mai 2024
Svar fra - Management den 9. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

2/10 – Forferdelig

Debbie

Bodde her 4 netter i april 2024
Svar fra - Management den 25. mai 2024
Dear DebbieWe regret to see that your experience was not up to the mark. we want to clarify that ensuring customer satisfaction is our utmost priority. If we could improve any specific areas, your suggestions would be highly appreciated. We constantly strive to improve our service; your feedback is invaluable.

10/10 – Utmerket

ruth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The shuttle to and from the property was very convenient and easy to find outside terminal 1 on the ground floor.(Stand by the S1 sign)
Bodde her 1 natt i mai 2024
Svar fra Karen den 4. mai 2024
Thanks for your feedback , we hope to see you soon.

6/10 – Grei

Rui

Likte: Overnattingsstedets bygg og tilstand
For the price paid no complementary breakfast included.
Bodde her 1 natt i april 2024
Svar fra Karen den 4. mai 2024
To keep our rates competitive and reasonable, we did not incorporate breakfast with it while giving guests an option to have breakfast as an add-on cost, rather than prepaid in the room rate.

4/10 – Dårlig

Marlene

Terrible airport shuttle service
Bodde her 1 natt i februar 2024
Svar fra Karen den 4. mai 2024
We would appreciate your feedback about our shuttle service. While I cannot turn back time and fix the issues you faced, I want you to know that your comment is taken seriously and we will strive to improve.

10/10 – Utmerket

Rachelle

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Property is very dirty and no care taken in its cleanliness or appearance Had to change room upon arrival because first room was dirty
Bodde her 1 natt i april 2024
Svar fra - Management den 2. mai 2024
We apologize for any housekeeping errors that occurred in your room during your visit. We want all of our guests to have a clean room and a comfortable stay, We also take the cleanliness of our rooms very seriously and, regrettably, your experience did not reflect that. Your feedback is incredibly valuable to us, and rest assured, we strive to improve our service continually to ensure each guest has a positive experience. once again we apologize for not exceeding your expectations.

2/10 – Forferdelig

christina

Bodde her 1 natt i april 2024
Svar fra - Management den 20. mai 2024
Dear Christina,We regret to see that your experience was not up to the mark. we want to clarify that ensuring customer satisfaction is our utmost priority. If we could improve any specific areas, your suggestions would be highly appreciated. We constantly strive to improve our service; your feedback is invaluable.Regards,

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra - Management den 2. mai 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.

10/10 – Utmerket

Kahan

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good service
Bodde her 1 natt i april 2024
Svar fra - Management den 29. apr. 2024
Thank you for taking the time to provide feedback on our hotel. We hope to see you again soon in our establishment.