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Anmeldelser av Legends Casino Hotel

3.5 out of 5
Legends Casino Hotel
580 Fort Rd, Toppenish, WA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 511 av totalt 959 anmeldelser." "
Rangering på 8 − Bra. 204 av totalt 959 anmeldelser." "
Rangering på 6 − Grei. 94 av totalt 959 anmeldelser." "
Rangering på 4 − Dårlig. 74 av totalt 959 anmeldelser." "
Rangering på 2 − Forferdelig. 76 av totalt 959 anmeldelser." "

9,0/10

Renhold

8,2/10

Personale og service

8,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Helen

Reiste med familie
Great stay. Casino is awesome. Varied and newer machines. Very pleasant staff. I was pleasantly surprised by some of the prior reviews - far exceeded my expectations. Huckleberry suite was perfect!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Michael

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was big and clean kinda had a smell in the bathroom coming from drain but it was very nice my wife and I can't wait to go back by ourselves without the kids
Bodde her 1 natt i mai 2024
Svar fra Kim den 15. mai 2024
Thank you for being our guest and sharing your experience. We hope you shared your concern about the drain with our team during your visit to allow us to make improvements. We look forward to seeing you again soon!

10/10 – Utmerket

Toby Shannon og Burien

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a good time and plan on returning in the future.
Bodde her 1 natt i mai 2024
Svar fra Kim den 15. mai 2024
Thank you! We look forward to your next visit.

6/10 – Grei

James

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Room was clean and spacious. The staff were personable and effecient. Bed was okay. Dining options were limited. Think theme park food. Pizza, burgers...no fine dining
Bodde her 1 natt i mai 2024
Svar fra Kim den 13. mai 2024
Thank you for being our guest and sharing your feedback.

8/10 – Bra

Dale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lots of parking available, although not so much near the motel entrance. Safe area on the property, just not a great idea to be walking around off the property, esp. at night.
Bodde her 1 natt i mai 2024
Svar fra Kim den 15. mai 2024
Thank you for being our guest and sharing your experience! We do offer complimentary valet for the convenience of our guests. We hope you choose to visit again soon.

10/10 – Utmerket

Guadalupe

Reiste med familie
Likte: Fasiliteter
It’s nice to be greeted by the staff who remember who you.
Bodde her 1 natt i mai 2024
Svar fra Kim den 13. mai 2024
Thank you for being our guest and sharing your experience! We look forward to your next visit!

8/10 – Bra

Ronald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
need handle bars and chairs in all showers need paper schedule of hours of parts of the casino no smoking is good idea
Bodde her 1 natt i mai 2024
Svar fra Kim den 13. mai 2024
Thank you for being our guest and sharing your feedback! We hope to see you again soon.

10/10 – Utmerket

Katherine og Tucson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kim den 13. mai 2024
Thank you for being our guest!

10/10 – Utmerket

Brianna

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Peacefil
Bodde her 1 natt i mai 2024
Svar fra Kim den 9. mai 2024
Thank you! We hope to see you again soon.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were pleasantly surprised at this facility! Very clean, very quiet and the restaurant food was very good! This is a completely non smoking hotel which is very nice for us!! Beds were very comfortable but needs softer pillows!! We would definitely stay again!!
Bodde her 1 natt i mai 2024
Svar fra Kim den 9. mai 2024
Thank you for being our guest and sharing your experience! We look forward to your next visit.

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean and quiet
Bodde her 2 netter i mai 2024
Svar fra Kim den 7. mai 2024
Thank you for being our guest and sharing your experience! We hope to see you again soon.

4/10 – Dårlig

Lauri

I was not able to check in and tried to give the room to another family member. I was not able to conract anyone ,anywhere to help.
Bodde her 1 natt i mai 2024
Svar fra Kim den 9. mai 2024
Thank you for reaching out. Unfortunately, we are unable to provide much feedback via the public forum.

10/10 – Utmerket

Norma L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es excelente
Bodde her 1 natt i mai 2024
Svar fra Kim den 6. mai 2024
Thank you for being our guest! We hope to see you again soon.

10/10 – Utmerket

Cynnamon

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was large and comfortable! All the staff was so kind and helpful! Dining options were amazing! So impressed! Thank you Legends!!
Bodde her 1 natt i mai 2024
Svar fra Kim den 6. mai 2024
You are very welcome. Thank you for being our guest and sharing your experience! We look forward to your next visit.

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, spacious rooms, friendly staff
Bodde her 1 natt i mai 2024
Svar fra Kim den 6. mai 2024
Thank you for being our guest and sharing your experience! We look forward to your next visit.

10/10 – Utmerket

Warren

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the atmosphere
Bodde her 1 natt i mai 2024
Svar fra Kim den 6. mai 2024
Thank you for being our guest and sharing your experience! We hope to see you again soon.

4/10 – Dårlig

James

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og fasiliteter
The room had dog crap in it, and no alcohol was allowed on the property, it did not say anything about that when booking the room!
Bodde her 2 netter i april 2024
Svar fra Kim den 7. mai 2024
Thank you for being our guest! We only allow service animals in the hotel. While we show that you spoke with our team during your stay, it was regarding another matter. We hope our team was able to resolve any concerns.

4/10 – Dårlig

Lizeth

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra Kim den 6. mai 2024
Thank you for being our guest. We hope you shared your concerns with our team during your visit to allow us to improve your experience.

10/10 – Utmerket

Brenda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pleased with the accommodations.
Bodde her 1 natt i april 2024
Svar fra Kim den 3. mai 2024
Thank you for being our guest and sharing your experience! We hope to see you again soon.

8/10 – Bra

Jennifer

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
None
Bodde her 1 natt i april 2024
Svar fra Kim den 29. apr. 2024
Thank you!

10/10 – Utmerket

Magdalena

Bodde her 1 natt i april 2024
Svar fra Kim den 30. apr. 2024
Thank you for being our guest!

10/10 – Utmerket

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kim den 29. apr. 2024
Thank you for being our guest!

10/10 – Utmerket

robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place!
Bodde her 1 natt i april 2024
Svar fra Kim den 29. apr. 2024
Thank you for being our guest and sharing your experience! We hope to see you again soon.

10/10 – Utmerket

Noel

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The security was nice and made me feel safe. Food court tables were dirty and i wiped my own table down as 6- 8 employees stood and watched.
Bodde her 1 natt i april 2024
Svar fra Kim den 29. apr. 2024
Thank you for being our guest and sharing your experience! We're pleased to learn that your interaction with security was great, and we apologize for the food court tables. We've shared this experience with our food and beverage director. We hope to see you again soon.

8/10 – Bra

Scott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Best rates in the area.
Bodde her 1 natt i april 2024
Svar fra Kim den 26. apr. 2024
Thank you! We look forward to seeing you again.

10/10 – Utmerket

Myrla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kim den 25. apr. 2024
Thank you for being our guest! We hope to see you again soon.

8/10 – Bra

Patricia

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Checking in was painful, and their card reader wasn’t working so I had to get cash out for their security deposit. Once I got into the room I was happy. The room was very clean and had a great layout and amenities.
Bodde her 1 natt i april 2024
Svar fra Kim den 22. apr. 2024
Thank you for being our guest! We apologize for the challenges during check-in, and we appreciate that you shared your experience with us. We hope you choose to visit again soon.

8/10 – Bra

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kim den 22. apr. 2024
Thank you for being our guest!

4/10 – Dårlig

Raquel

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was disappointed with the food for it being a buffet it was discusting . The pool was dirty. The shower in the pool area was broken so we couldnt even wash off after swimming. The room was half made up.
Bodde her 2 netter i april 2024
Svar fra Kim den 22. apr. 2024
Thank you for being our guest! We hope you shared your room and pool concerns with our team to allow us to make immediate improvements.

10/10 – Utmerket

Brian

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Clean, spacious rooms!
Bodde her 1 natt i april 2024
Svar fra Kim den 22. apr. 2024
Thank you for being our guest! We look forward to your next visit.

8/10 – Bra

Gregg og Concrete

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Kim den 22. apr. 2024
Thank you for being our guest!

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was extremly friendly.
Bodde her 1 natt i april 2024
Svar fra Kim den 22. apr. 2024
Thank you for being our guest and sharing your experience! We hope to see you again soon.

10/10 – Utmerket

Jeannine

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best part of the service is was security being able to unlock my vehicle when my key fob died. They were friendly and kind and unwilling to accept a tip. They saved me on a very important day and helped me keep my cool. Magical staff and I am grateful for them. I plan on staying here on every visit. Above and beyond. Oh, and the coffee bar beats Starbucks!
Bodde her 2 netter i april 2024
Svar fra Kim den 18. apr. 2024
Thank you for being our guest! We're glad security was able to assist, and we look forward to your next visit.

10/10 – Utmerket

Britney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kim den 22. apr. 2024
Thank you for being our guest!

10/10 – Utmerket

Elvia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only thing I didn’t like about the place is the parking. It was hard to find a parking spot in the afternoon. The place have to have parking for the guest people.
Bodde her 1 natt i april 2024
Svar fra Kim den 17. apr. 2024
Thank you for being our guest and sharing your experience. We have a vast parking field, and for the convenience of our guests, we offer complimentary valet parking as well. We hope you'll try it during your next visit.

4/10 – Dårlig

Isabel

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
1/3 Room was dirty and TV was not working, remote control was missing
Bodde her 1 natt i april 2024
Svar fra Kim den 16. apr. 2024
Thank you for being our guest. We hope you shared your concerns with our team during your visit to allow us to improve your experience.

8/10 – Bra

Laura

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great view, quiet, great outside space, excellent security. Nice newer room.
Bodde her 2 netter i april 2024
Svar fra Kim den 16. apr. 2024
Thank you for being our guest and sharing your experience! We look forward to your next visit.

4/10 – Dårlig

Amy

Forretningsreisende, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
There was nothing wrong with my stay. I got a suite that had a separate bedroom and two bathrooms/showers. When we got to the room there were no towels or trash bags. I think they forgot to prep the room before my arrival. I called the front desk, and let them know I had nothing in the room when I got there and that I would appreciate it if they could bring up some towels washcloths bags and blankets; seemed like a normal request. The housekeeping gentleman who arrived gave me ONE TOWEL AND ONE BLANKET. I laughed and asked if this is all I get, he politely smiled and waved goodbye and left! Maybe a language barrier, but I did not get that impression. Definitely not worth the 150.
Bodde her 1 natt i april 2024
Svar fra Kim den 15. apr. 2024
Thank you for being our guest, and we apologize both for the missed items during housekeeping's turnover of the room and the response. We've shared your experience with our directors. We hope you choose to visit again.

6/10 – Grei

Pa

Likte ikke: Personale og service
Bodde her 1 natt i april 2024
Svar fra Kim den 16. apr. 2024
Thank you for being our guest!

10/10 – Utmerket

Cesar Rosales

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo bien
Bodde her 1 natt i april 2024
Svar fra Kim den 15. apr. 2024
Thank you for being our guest! We hope to see you again soon.

8/10 – Bra

Scott

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a fun time staying at the hotel and enjoying the amenities of the casino. The room was really nice. Very comfortable. Hotel staff seemed shorthanded during our stay but that really didn’t affect our time there.
Bodde her 1 natt i april 2024
Svar fra Kim den 15. apr. 2024
Thank you for being our guest and sharing your experience! We are thrilled you had fun, and we hope to see you again soon.

10/10 – Utmerket

Alex

Bodde her 1 natt i april 2024
Svar fra Kim den 6. mai 2024
Thank you for being our guest! We hope to see you again soon.

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Kim den 15. apr. 2024
Thank you for being our guest! We hope to see you again soon.

6/10 – Grei

Amy

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Check in was not good. Waited an hour and a half after check in time for our room to be ready, and then when they sent us up, it still wasn’t ready. Finally got another room that was poorly cleaned.
Bodde her 1 natt i april 2024
Svar fra Kim den 15. apr. 2024
Thank you for being our guest and sharing your experience! We apologize for the delay at check-in, and we hope you let our front desk team know about the room during your stay. We hope you choose to visit again.

4/10 – Dårlig

Christine

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pros: room was clean and priced very low for the quality of the room. If yoi are attending a concert, the venue is small and you will have a good seat almost anywhere you sit. Cons: It seems to be an open secret that the customer service is your trade off here. After the concert we attended, there was a very large line for the elevators back up to the rooms (one of the 2 appeared to be out of order). I asked the front desk attendant where the stairs were located and was told they are only available for emergencies. I then realized they had removed (or maybe never installed) any signage labeling the stairways, so if there was an emergency we had no idea where to find them. After several more minutes in line the second elevator was pried open from the inside by several men and the people inside started to cheer and run out into the lobby. Apparently they had been trapped in the elevator for some time and had been ringing the emergency bell and screaming for help, with zero response from staff. The front desk staff and security podium staff (all within eyesight and earshot) did not bat an eye at any of this. The man behind us in line just laughed and said, yeah the rooms are cheap but the customer service is non-existant. We were planning to gamble later but being two women traveling on our own and seeing staff literally look the other way when guests were in distress, we choose to stay in our room. We will not be returning as we did not feel safe at this establishment.
Bodde her 1 natt i april 2024
Svar fra Kim den 16. apr. 2024
Thank you for being our guest and joining us for a concert! We’re thrilled to learn that you enjoyed the show. Our elevators both passed a routine inspection earlier in the week. During your visit, one elevator did go down for approximately two hours. We delayed responding to your review as we checked in with the supervisors on duty to confirm that there were in fact no passengers were inside the malfunctioning elevator for any period of time. The group outside may have just been excited for the completion of the repair due to delays, and our vendor arrived within two hours to restart the lift.It is true that our stairwells are opened for emergencies only. Since one of our elevators remained operational, our on-site team made the decision to allow guests to return to their rooms via that elevator. We do appreciate your feedback, and we’ve shared it with our directors who will review the emergency stairwell criteria.Thank you again for being our guest, and we hope you will choose to visit again.

6/10 – Grei

Lauren og Hampton

Reiste med partner
Likte: Renhold
We stayed there because we had tickets to a show at the event center in the hotel. The elevator broke after the show and the hotel doesn’t have stairs (only a flight that will set off a fire alarm, but none to access rooms if you didn’t want or couldn’t take the elevator). The wait for the elevator was long and I feel the lack of stairs is an issue. The hotel has you sign an agreement not to drink or smoke on the premises but at the concert there were many people around us drinking alcohol they had snuck in, because security wasn’t very detailed. People were openly smoking pot and the staff didn’t seem to notice or care and it was disappointing because, as you can imagine, people who are drunk and on drugs don’t care much about how their actions impact those around them. They were falling all over the place, loud, and rude. The seats that Legends sets up for events are connected to one another in clusters of three and people bouncing and moving and jumping around moves you and your seat significantly the entire time. I was glad to see the band but disappointed the event staff at the hotel don’t do more thorough searches or crowd control. Not everything was bad, but as you know a few bad experiences can overshadow an event. The food at the food court was good and reasonably priced, and the room was clean with coffee and complimentary water.
Bodde her 1 natt i april 2024
Svar fra Kim den 14. apr. 2024
Thank you for being our guest and sharing your experience. We appreciate the feedback regarding the concert you attended, and we’ve shared it with our directors for planning future events. We hope you choose to join us for another event in the future.

8/10 – Bra

Amber

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
This is a dry casino, which is important to know. We booked a suite and I arrived at 2:56 and was told it wasn’t ready yet. I inquired, as I thought check in was at 3. They said “check in starts at 3”. I watched several people get room keys and I was told to wait and should be within 30 minutes. My husband m’s foot was broken and this was a huge inconvenience to wait. We were there for a concert, and after one elevator had suddenly crashed down to the first floor scaring guests and was out of service. Very disorganized response from security. Wait staff at buffet was attentive and kind but food was limited.
Bodde her 1 natt i april 2024
Svar fra Kim den 14. apr. 2024
Thank you for being our guest. We apologize for the delay at check-in. Unfortunately, the room type booked for your stay was unavailable due to late check-outs until a little later.We appreciate your feedback, and again we apologize for the inconvenience.

4/10 – Dårlig

Silver

Reiste med familie og små barn
Likte ikke: Personale og service og fasiliteter
Unfriendly staff.
Bodde her 1 natt i april 2024
Svar fra Kim den 14. apr. 2024
Thank you for being our guest. We you shared your concerns with our team during your stay.

10/10 – Utmerket

Janet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Saw a concert, and staying at the hotel was very convenient. Had good meals at the food court and coffee bar. Very reasonably priced. Very friendly staff, and the room was huge. Great stay!
Bodde her 1 natt i april 2024
Svar fra Kim den 14. apr. 2024
Thank you for being our guest and sharing your experience! We look forward to your next visit.

10/10 – Utmerket

Faith

Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It was good. But the deposit is still pending and the custom service was a big problem they didn’t have an answer for me when I asked why it’s still pending.
Bodde her 2 netter i april 2024
Svar fra Kim den 25. apr. 2024
Thank you for being our guest! A deposit for the room is a “hold” on the funds. When a guest checks out, we release the funds from our end. However, the amount of time it requires for the guest’s bank to release the funds is outlined in the agreement between the guest and the bank. For that reason, we refer guests with deposit questions back to their bank as policies vary. We hope that clarifies the issue, and we hope you reached out to a supervisor if you had further questions during your visit. We hope to see you again soon.