Hoteller i Toluca

«Queen beds were more like full size beds. Also HOW GROSS that the coffee maker, cups and ice bucket included in your room are located in the bathroom on the lower shelf under bathroom sink right next to the toilet . Very unsanitary, we did use. Property itself other than that was decent.»

«Arrived at 2:50 no one at desk. Finally someone yells “what do you need from inside a dark office behind the desk. We replied “To check in.” Woman comes out (she is very unprofessional dressed) and tells us rooms haven’t been released and to take a seat she will tell us when they have been released at about 3:00. Another employee comes in and starts getting her work area ready. Man comes in and she checks him in. Another couple arrives and is checked in as well as another man is checked in. I ...

«Staff was great»

«Initially when I arrived early the woman at the desk was not friendly. I just wanted to sit in the lobby and send an email. However, when I came back later to check in and the balance of my stay the other two ladies, Ashley & the lady with light color braids (sorry didn't get her name) were very nice and helpful. Ashley remembered I was a previous guest there for a golf tournament.»

«It was a pleasant stay, with a convenient, clean room. Had to use my key card to operate the elevator, didn't know that in advance.»

«Room was clean»

«The breakfast was good and the room for my needs. Can be tricky to get a left across the main highway. Go down to next light instrad»

«No»

«Good location, helpful staff. Clean. Does need some upgrading, but overall, a nice place to stay for the money.»

«Very comfortable and felt like home. Staff were like family. The breakfasts were excellent and catered to guest needs»

«Room and staff were great Breakfast was ok»

«More like a motel than our usual hotels, had to walk a mile for breakdast, car parked os our door. After the Drury like leaving the best behind. One to knock off our list»

«It was nice to stay in a brand new hotel. We didn't have any issues. The only area of opportunity and growth is getting a commercial sized air freshener/purifier. Because it is pet friendly you can smell it as soon as you walk in. Like a nice wet puppy. You can visibly see it was clean but the scent would discourage non-pet people. Super nice and in a great location.»

«comfortable, but short on towels, and the towelhanger on the bathroom door was missing.»

«It was the smallest King bedroom we ever stayed in, so the space felt tight to move around in.The bed was very comfortable and the walk-in shower was the best ever! However, the floor tile was very old and dark and needs to be replaced. The parking was tricky as the hotel was quite full. The staff couldn't have been nicer 'tho not all were fluent in English. We found them to be very kind and friendly with every encounter. The breakfast room was cold but the eggs and sausage were delicious. ☺️»

«Didn’t start early enough»

«Super comfy and spactious, breakfast was delecious. Great place to stay and a short walk to uptown.»

«Nice big rooms plenty of places to go eat around you very worth the money »

«The staff were extremely helpful and friendly. The breakfast was good. The room was what we needed. »

«Great stay! Plenty of parking and very clean room»