Fasade

Anmeldelser av Hotel Monterey Hanzomon

3.5 out of 5
Hotel Monterey Hanzomon
23-1 Ichiban-cho, Chiyoda-ku, Tokyo, Tokyo-to

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 549 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 347 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 78 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 1002 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
Hotel Monterey is an excellent hotel and we loved our stay there
Bodde her 9 netter i juni 2019

10/10 – Utmerket

Magnus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay at a great hotel
Exxcellent service and a comfortable stay. Short walk to a subway straight to Shibuya and walking distance to Tokyo station
Bodde her 3 netter i juni 2019

10/10 – Utmerket

Todd

Likte: Overnattingsstedets bygg og tilstand
Nice property. Great staff. Neighborhood is quiet, but train station is nearby.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Jordan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Hotel Monterey Hanzomon den 11. mai 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

10/10 – Utmerket

Ambross Luis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very close to the station and quiet.
Bodde her 6 netter i april 2024
Svar fra Hotel Monterey Hanzomon den 6. mai 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.Yes, we're in front of the Exit No.5 of Hanzomon Sta. a subway line.You can spend a quiet time here in business area, Hanzomon and we recommend this.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

4/10 – Dårlig

Federico og Brooklyn

Likte ikke: Renhold og personale og service
Bodde her 5 netter i april 2024

10/10 – Utmerket

Sandra og Albany

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely stay in a very convenient location. Transportation system to and from is convenient. The area is walkable and safe. Many cafes in the area and the Imperial Palace is a15 minutes walk away.
Bodde her 3 netter i april 2024
Svar fra Hotel Monterey Hanzomon den 3. mai 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.Thank you for your lovely comment. We recommend this area and location.We're in front of Exit No.5 of Hanzomon Sta. a subway line and you can go anywhere easily because Hanzomon is almost center of Tokyo.Yes, here is business area and good security.There're not so many restaurants but you will meet some good cafes. You can arrive at the Imperial Palace easily.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

10/10 – Utmerket

sachiko

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
シャワーヘッドがミラブルで、とても気持ちよかった。環境・治安の良さ・交通便は最高!
Bodde her 1 natt i april 2024
Svar fra ホテルモントレ半蔵門 den 4. mai 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。全室ミラブル完備でございます。パターンによってはミストシャワーになりますのでこれからの季節丁度良いかと存じます。半蔵門駅5番出口よりすぐ、この辺りはビジネスエリアで静かにお過ごしいただけ、治安も非常に良い環境でごゆっくりお寛ぎいただけます。半蔵門駅は都心でもございますのでホテル―駅間もそうでございますが、半蔵門駅からも好アクセスでおすすめでございます。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

10/10 – Utmerket

michelle

Bodde her 1 natt i mars 2024
Svar fra Hotel Monterey Hanzomon den 29. apr. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

10/10 – Utmerket

Marcus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i mars 2024

8/10 – Bra

Kristlynn J

Bodde her 1 natt i april 2024

10/10 – Utmerket

zunera

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay, the staff are really friendly and accommodating, the hotel is right opposite the station which was really convenient. It’s a quiet safe area away from all the noise from Shibuyu but only a few stops to get back to the city. The room was a lot more equipped than expected, clean pyjamas were left for us daily as well complimentary water for our entire stay! Would highly recommend this hotel, and very affordable for what it has to offer compared to other hotels in the main district!
Bodde her 4 netter i april 2024
Svar fra Warm regards, Hotel Monterey Hanzomon den 4. mai 2024
Dear Zunera, thank you for sharing your positive experience at Hotel Monterey Hanzomon. We are delighted to hear that you enjoyed the convenient location, friendly staff, and well-equipped room. Ensuring a comfortable and memorable stay for our guests is our top priority. We appreciate your kind words and recommendation. It would be our pleasure to welcome you back on your next visit.

10/10 – Utmerket

?

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
半蔵門駅を出たら目の前にあるのでとても分かりやすかったです。
Bodde her 1 natt i april 2024

8/10 – Bra

CHINATSU

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
施設も部屋も綺麗でとても満足でした
Bodde her 2 netter i april 2024
Svar fra ホテルモントレ半蔵門 den 12. apr. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。館内からお客様のご滞在を有意義なものに出来ましたこと大変嬉しく感じております。当館へ貴重な評価をして頂きましてありがとうございました。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

8/10 – Bra

Tamika

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to public transportation and quick eats. We were a 3 person guests so it was tight quarters. Everything else was great!
Bodde her 3 netter i april 2024
Svar fra Hotel Monterey Hanzomon den 12. apr. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.Yes, you can not miss the Exit No.5 of Hanzomon line, a subway just acrossing a street.There're not so many restaurants in this business area but you can buy something like daily necessities.Your room was standard triple room with 2 single beds and 1 extra one in 20 and we're sorry for making you feel like that.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

10/10 – Utmerket

Leila

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 5 netter i april 2024
Svar fra Best regards, Hotel Monterey Hanzomon den 4. mai 2024
Dear Leila, thank you for your kind words about your stay with us at Hotel Monterey Hanzomon. We are delighted to hear that you had a great experience. Looking forward to welcoming you back soon.

8/10 – Bra

Patrick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location right next to train station. Plenty of dining options.
Bodde her 3 netter i mars 2024
Svar fra Best regards, Hotel Monterey Hanzomon. den 4. mai 2024
Dear Patrick, thank you for your positive review. We are delighted to hear that you enjoyed our convenient location next to the train station and the variety of dining options available nearby. We look forward to welcoming you back soon.

10/10 – Utmerket

Saori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Kyouhei

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra ホテルモントレ半蔵門 den 31. mars 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。昨日ご意見いただきましたバスルームの臭いに関しては即対応いたしました。お客様にご滞在の間不快な思いをさせてしまいましたこと、誠にお詫び申し上げます。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

6/10 – Grei

Tetsurou

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Jodi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed for 3 nights and loved the convenience of the hotel to the metro (subway). It was just across the street. Also the 7-11 across the street was very conveniently located. The hotel was clean, and the staff at the reception desk were very nice and accommodating. The room was larger than typical for rooms in Japan or Europe. Loved the amenities in the room such as pajamas and slippers as well as the bathroom amenities (razor, toothbrush, hairbrush).
Bodde her 3 netter i mars 2024
Svar fra Warm regards, Hotel Monterey Hanzomon den 4. mai 2024
Dear Jodi, thank you for choosing to stay at Hotel Monterey Hanzomon. We are delighted to hear that you found our hotel conveniently located near the metro and that you enjoyed the amenities in your room. Your kind words about our clean facilities, accommodating staff, and spacious room mean a lot to us. We strive to provide a comfortable stay for all our guests. We look forward to welcoming you back in the future.

8/10 – Bra

Mihoko

Reiste med familie og små barn, Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
忘れ物の対応は、良かったが 着払いでしかも送料が高いことには、不満
Bodde her 2 netter i mars 2024

8/10 – Bra

Kouji

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
地下鉄半蔵門駅5番出口から徒歩1分 交通の便はとても良かったと思います。 部屋は清潔で、都心のホテルとしては標準的な広さだと思います。 一つだけ、ロビー階の男子トイレがかなり汚かったようで、それだけが残念です。
Bodde her 1 natt i mars 2024

8/10 – Bra

Mitsuyo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
立地が抜群!駅にも近くオススメ
Bodde her 1 natt i mars 2024

8/10 – Bra

Victor

Reiste med familie
Likte: Renhold
Nice quite area. Small rooms but doable.
Bodde her 4 netter i mars 2024
Svar fra Best regards, Hotel Monterey Hanzomon den 4. mai 2024
Dear Victor, thank you for your positive review. We are glad you enjoyed our quiet location. While our rooms may be compact, we strive to provide a comfortable stay. We hope to welcome you back soon.

10/10 – Utmerket

Beatriz

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was really nice and I enjoyed my stay. The rooms were really small but besides that everything else was amazing.
Bodde her 4 netter i mars 2024
Svar fra Best regards,Hotel Monterey Hanzomon den 4. mai 2024
Dear Beatriz,Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. We appreciate your feedback about the room size and will strive to ensure all aspects of your next stay are equally amazing.

8/10 – Bra

Christopher

Bodde her 7 netter i mars 2024
Svar fra Hotel Monterey Hanzomon den 31. mars 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was so nice and spoke enough English for us to communicate with. The station was across the street. Super convenient. Room was pretty and spacious. Really liked the shower.
Bodde her 4 netter i mars 2024
Svar fra Hotel Monterey Hanzomon Frontdesk den 8. mars 2024
Thank you for your stay with Hotel Monterey Hanzomon.We are glad that you enjoyed your stay with us.Our hotel is located just a 1-minute walk from Exit 5 of Hanzomon Station, making it easy to access anywhere.We hope that we could be a part of your wonderful memories when you come to Japan again.

10/10 – Utmerket

Jesús

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service. I liked the location, very closed to the imperial palace.
Bodde her 1 natt i mars 2024
Svar fra Hotel Monterey Hanzomon den 9. mars 2024
Thank you for staying at Hotel Monterey Hanzomon.We appreciate for sharing your thoughts. We're looking forward for your stay again. Once again, thank you very much.

8/10 – Bra

Sam

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This place is quiet, good for sleeping, but there is no much restaurants nearby.

10/10 – Utmerket

Hirofumi

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kayo

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great base to explore Tokyo.
Comfortable room - helpful staff - easy to catch transportation. Very quiet hotel.
Bodde her 8 netter i januar 2024
Svar fra Hotel Monterey Hanzomon den 9. feb. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We're so glad to hear you have a good stay with us this time.We're so close to Hanzomon Sta. Tokyo Metro line, subway just acrossing a street. Hanzomon is a center of Tokyo so it's so easy to go everywhere.You can spend a quite time relatively in business area, Hanzomon.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

8/10 – Bra

JEUNGKU

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Hotel Monterey Hanzomon den 30. jan. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

8/10 – Bra

KYOSUKE

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
とても清潔で、小さな子供連れの方にもお勧め出来ます!
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Shuji

Bodde her 1 natt i januar 2024
Svar fra ホテルモントレ半蔵門 den 29. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

10/10 – Utmerket

Kerry

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Hotel Monterey Hanzomon den 29. jan. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

6/10 – Grei

Verifisert reisende

快適に宿泊するために
宿泊室は219号です。 シングル宿泊でした。 ベットの寝具カバーにが空いていて不快に思った。 空調設備の使用方法が分からなかた。 テレビ台側のライトの消灯方法が分からなかた。
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Aartika

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel
Close to train station. We got a room on 10th floor, and we added 2 extra beds. Place is good for short stay. Bed was nice and comfy. Nearby area is peaceful and quiet. Service was standard and cannot fault.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

KYUNGOK

Bodde her 5 netter i januar 2024
Svar fra Hotel Monterey Hanzomon den 29. jan. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

10/10 – Utmerket

Wonyong

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
항상 친절하시고 숙박을 위한 편의를 많이 봐주셔서 정말 감사했습니다!
Bodde her 1 natt i januar 2024
Svar fra Hotel Monterey Hanzomon den 26. jan. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

8/10 – Bra

Michiko

Bodde her 1 natt i januar 2024

8/10 – Bra

Motonori

Forretningsreisende
Likte: Fasiliteter
半蔵門駅がすぐ近く、東京出張ではできるだけここを選んでいます。クリーンなのもいい。
Bodde her 1 natt i januar 2024
Svar fra ホテルモントレ半蔵門 den 25. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。半蔵門駅5番出口より真向かいにすぐご覧頂ける立地、半蔵門自体がほぼ都心でございますのでどこへ行くにも比較的好アクセスでございます。オフィスエリアでもある半蔵門にはもとよりビジネスマンご利用多数頂戴しております。周辺はもちろん都内での出張の際は是非ご利用くださいませ。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

8/10 – Bra

HIRONOBU

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra ホテルモントレ半蔵門 den 23. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

10/10 – Utmerket

MIYOKO

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra ホテルモントレ半蔵門 den 23. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

2/10 – Forferdelig

Ryo

Bodde her 1 natt i januar 2024
Svar fra ホテルモントレ半蔵門 den 23. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。ご意見頂戴出来れば幸いでございます。差し支えない範囲で結構でございます。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

6/10 – Grei

ハルミ

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
クーラーの不具合で室内が寒かった。 チェックインの時、小窓が開けてあることを伝えてもらいたかった。 フロントの男性が不愛想だった。 「チェックアウトが終わりました」に一言で終わり。「有難うございました」「またのご利用をお待ちしています」等がなく、感謝の気持ちがない。
Bodde her 1 natt i januar 2024
Svar fra ホテルモントレ半蔵門 den 20. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。通常清掃完了時には換気で開けていた小窓を閉めておりますが閉め忘れが有った旨お客様のご意見から初めて発覚となりました。清掃責任者はじめ各スタッフへも共有致します。クーラー等ホテル設備の不具合が生じた場合、空室がございましたらルームチェンジ、もしくはその場で修繕等対応致します。ご滞在中の出来事等はホテルスタッフへ何なりとお申し付けくださいませ。フロントスタッフの対応に関して、ご指摘頂けましたことにまずは感謝申し上げます。チェックアウト時対応のスタッフを確認し、この様なご指摘頂戴した旨共有致します。その日1日のご出発をお見送りする最初のご挨拶をしなかったことは誠に遺憾であり同ホテルスタッフとしても恥ずかしい限りでございます。皆様方の1日のスタートをサポートする様なご挨拶等はホテルスタッフとして必要最低限でありそれを怠っていた事誠に申し訳ございませんでした。担当スタッフに限らず全スタッフがする最低限のことです、このご意見を改めて留めておく様致します。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

8/10 – Bra

yoko

Bodde her 1 natt i januar 2024
Svar fra ホテルモントレ半蔵門 den 16. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。

10/10 – Utmerket

Joseph

Bodde her 1 natt i januar 2024
Svar fra Hotel Monterey Hanzomon den 16. jan. 2024
Thank you for staying at Hotel Monterey Hanzomon this time and your valuable evaluation.We believe that there are many points that can be improved in various ways so that customers can receive higher evaluations. We will continue to do our best to satisfy you even more.If you have any improvements, please say anything.Thank you for staying at Hotel Monterey Hanzomon this time.We look forward to your return.

10/10 – Utmerket

MACHIKO og Fukaya

Forretningsreisende
Bodde her 2 netter i januar 2024
Svar fra ホテルモントレ半蔵門 den 16. jan. 2024
この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。当館へ貴重な評価をして頂きましてありがとうございました。お客様よりさらなる高評価を頂ける様、様々な点で改善できる点が多数あるかと存じますので今後も今以上にご満足いただける様尽力して参ります。もし、改善点等ございましたら何なりと仰ってくださいませ。この度は、私どもホテルモントレ半蔵門にご宿泊頂きまして誠にありがとうございました。お客様のまたのお帰りを心よりお待ちしております。