Hoteller i Tokamachi

«The person that ran the inn was one of the nicest people I have met in my life, didn’t speak much English but she was very sweet»

«朝ごはんが何気に美味しい»

«.»

«ありがとう»

«キレイで快適でした。朝食無料なのが嬉しいです。»

«部屋が広い»

«朝 お風呂に行って暗証番号間違えたら すぐにレストラン前にいた従業員さんが来てくれて 大丈夫ですか？ と声を掛けてくれた»

«朝食おいしかったです！ パンがうまい飽きが来ない！ 欠点は駅から遠いところ！ 駅まで送迎ってあれば尚いい！»

«Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. »

«部屋の空調について問い合わせたら、対応があまり良くなかった。»

«I want to send a huge thanks to the staff who drove me to the train station. The food there was amazing too! Great bed and room.»

«It is ski resort so unless skiing no activity to do.»

«Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations. ...

«We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most ...