Utendørsbasseng og solsenger
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Anmeldelser av Berjaya Tioman Resort

4 out of 5
Berjaya Tioman Resort
Kampong Lalang, Mersing, Tioman Island, Johor

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 128 av totalt 586 anmeldelser." "
Rangering på 8 − Bra. 268 av totalt 586 anmeldelser." "
Rangering på 6 − Grei. 118 av totalt 586 anmeldelser." "
Rangering på 4 − Dårlig. 50 av totalt 586 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 586 anmeldelser." "

7,6/10

Renhold

7,6/10

Personale og service

7,2/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Lene Kvarsnes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2019
Svar fra Guest Relations Service den 17. sep. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Expensive food in the resturants. Quality of food was good but too pricey. Bettter options outside of the resort
Bodde her 3 netter i juli 2019
Svar fra Guest Relations Service den 26. juli 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relations Service

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold
Bodde her 4 netter i juli 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Good, and very nice beach! I would love to come back to this hotel! Relaxing
Bodde her 2 netter i september 2017

10/10 – Utmerket

Maren Skullerud

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recommended resort for a relaxing break
We arrived with the ferry to Tekek and there was a shuttle bus to the resort, although we had to wait for 15-20 min before it picked us up. The check-in was ok, we had to wait for a while before the room was ready as we had arrived before check-in time, but they had a storage room for the luggage and we could go and have lunch in the meantime. The room was nice and spacious; but the bathroom was a little old with several broken tiles. However we were very happy with the location of the room. It was right next to the beach and not far from the main restaurant. The breakfast buffet was excellent, but for lunch and dinner you get a little tired of eating the same place for five days (although there was also a thai restaurant with great sunset and good food). The snorkelling the hotel offered was a little disappointing. The locations for snorkelling were not as good we hoped and the equipment not the best (mask was leaking). Massage facilities at the resort were good, but a little expensive. In general it is a very good place to relax.
Bodde her 5 netter i juni 2017

8/10 – Bra

johnny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Resort med strand
Fint opphold i liten leilighet på plan 1. Hyggelig personale og rask servering i resturangen. Rask inn og utsjekk. Hyggelig beachbar. Wi-Fi kun i lobbyen som gikk tregt og virket bare i ny og ne. Men vi er fornøyd med oppholdet, vi kom ikke for å bruke Internet...

8/10 – Bra

Gunnar

Likte: Personale og service og romkomfort
Positiv betjening. Gode hotellfasiliteter. Barna likte seg godt i bassengområdet. Bra dykkesenter med positive instruktører på området. Ikke mulig å utnytte stranden på grunn av sandfluer. Sandbunn kun på mindre områder i sjøen ved stranden.

8/10 – Bra

Irlin veys og Oslo

Likte: Personale og service
Helt ok sted.
Tok ett par dager på Tioman for å bare slappe av. Berjaya er et helt ok sted, men har nok sett bedre tider. Litt slitent over det hele. Spesiellt maten var ikke noe spesielt å skryte av.

8/10 – Bra

Sol og Oslo

Likte: Renhold
Detvar et flott opphold, til tross for første inntrykk på rommet som viste seg å se mye mer shabby ut enn forvrntet. Det var en deilig Strand og vi fikk med oss mange aktiviteter fra hotellets side.

6/10 – Grei

Treng oppussing og God

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Trenger oppussing
Dette hotellet trenger virkelig oppgradering på rommene. Vi bodde i jouniorsuite, trudde det skulle være bedre enn hyttene, men det var ikke bra. Hard seng, veldig vanskelig å få trekke ned på toalettet, brukte 5 minutter hver gang :-( brukte badekaret og fikk ikke ut vannet igjen, personalet måtte komme og hjelpe til, samme problem neste dag. Internett på rommet var det ikke, vi måtte gå i reseptionen for å få tilgang. Det er ikke verd prisen og betale å bo i juniorsuiten. Et pluss var massasjeavdelingen. Spørr etter Grease, ho var flink. Servicen var grei men ikke mye smil og få. En ung gutt som serverte får pluss. Dykking er bra, mange fine fisker. Bar ved stranden på kveld med superdårlig musikk av to jenter :-( service i bar veldig bra.

8/10 – Bra

Karmar

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand

6/10 – Grei

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Personale og service

8/10 – Bra

Christopher og Oslo

Likte: Romkomfort
Isolert fra stress og mas
Jeg og min kjære hadde 5 fine dager på Berjaya. En veldig spesiell øy, og gir deg litt følelsen av at du er med i Robinson på tv, bare at du har godt med mat, drikke og tak over hode. Hotellet ligger ved en langgrunn strandlinje og har gode muligheter for å dykke blandt korallrev, selv for de uerfarene. Hotellet ligger isolert 1 km fra nærmeste "tettsted", men innehar det du skulle ønske som 2 restauranter, spa, golfbane, dykking, barer, og spill rom for de minste. Prisene er også veldig gode da du får både lunsj og middag for under hundrelappen. Rommene er noe slitene, men ikke i dårlig standard. Øya har et yrende dyreliv, og om du ikke oppsøker dem, er det mulig en apekatt familie eller to oppsøker hotellet (helt harmløse) og gir virkelig følelsen av at du er borte fra hverdagen.

10/10 – Utmerket

Egil Gabrielsen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opplevelse

8/10 – Bra

Jon og Kuala Lumpur

Likte: Renhold, personale og service og romkomfort
Måtte bytte rom
Bruk av AC-anlegget forårsaket at sikringen gikk for hele rommet inkl. badet. Jeg måtte derfor bytte til et annet rom/hus.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En perle som trenger noe fornyelse
Badene bar preg av at de nok va 15 år gamle. Bra vedlikehold og god standard.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sommerferie 2011
Fint hotell med flott beliggenhet rett på stranden. God mat i restauranten. Litt dyr frokost. Hotellet burde ha hatt litt mer organiserte aktiviteter for barn/ungdom som f.eks volleyball. Anbefaler å bo flere steder på Tioman dersom man skal være der over lengre tid for å se mer av øya og oppleve atmosfæren andre steder. Vi bodde tre netter på Juare og det anbefales. Vi dro ogstå til ABC og spiste middag et par dager. Greit å ta taxi til Marineparente å bli hentet igjen der.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott sted, nydelig strand!! Familie og bryllupsreisested. God mat på restauranten.

6/10 – Grei

Christian og Oslo

Likte ikke: Romkomfort
Ok hotell on Tioman but not more then a 3 star
Ok hotell but a little bit worn down an easy task to upgrade the rooms.Nice beach and outstanding snorkling on day trip.Sadly there was no beach bar for buying food and drinks during the day on the beach and no place for watching tha sunset sipping on a cold beer or a coke.No specially professional personell in check in.Not nice with ants in the bath room and in the bed.

10/10 – Utmerket

Lise og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
BERJAYA TIOMAN
En rolig og hyggelig resort for familier og par. Nydelig strand, mange muligheter for snorkling, tre restauranter med svært god mat. Gratis internett. Nydelig beplanting over det hele.De ansatte er fantastisk hyggelige, og liker å prate med gjestene. Velg Deluxe Chalet om du kan, for da får du verdens vakreste utsikt mot solnedgangen på kjøpet.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

jose og stavanger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
hotel bejaya tioman resort
hotel bejayan ligger i tioman island,veldig vakker plass,ren sjøvann spesiat om morgen ,fantastisk flora og fauna sjø,mange fine restaurant med hjempe god mat,god service,albefaller

4/10 – Dårlig

SACHIO

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was only one reception staff at all times, and she was slow and unfriendly. You can't have a quiet meal at the restaurant because birds fly in trying to get your food. Also, the food is not very tasty. Even if you want to go out to eat outside the hotel, it is very inconvenient as it is a long walk and there is no means of transportation. The room is clean, but there are a lot of ants and it feels unclean. All the staff were very kind and friendly, but considering the price and balance, this is not a hotel I can recommend.
Bodde her 2 netter i oktober 2023

8/10 – Bra

Kazutoshi

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
静かで、自然が沢山有り心のケアが出来ました。
Bodde her 3 netter i juni 2023
Svar fra The Management den 17. juni 2023
Dear Kazutoshi,Thank you for staying at Berjaya Tioman Resort during your recent trip to Tioman Island. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon!Warm regardsThe Management

8/10 – Bra

Elaine

Likte: Personale og service
Bodde her 4 netter i mai 2023
Svar fra The Management den 5. juni 2023
Dear Ms.Elaine,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

10/10 – Utmerket

Chi Kin George

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2023
Svar fra The Management den 14. mai 2023
Dear Mr. George,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

4/10 – Dårlig

Tracey

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2023
Svar fra The Management den 22. apr. 2023
Dear Ms. Tracey,We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regardsThe Management

10/10 – Utmerket

Antoine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2022
Svar fra The Management den 2. aug. 2022
Dear Antoine, We are honoured you have chosen to stay with us during your trip to Tioman Island. Thank you for your rating. All of us at Berjaya Tioman Resort look forward to welcoming you back to the resort soon. Warm regards The Management

8/10 – Bra

Junghwan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful !
It was good.
Bodde her 2 netter i mai 2022
Svar fra The Management den 7. mai 2022
Dear Mr. Junghwan, We are delighted you have chosen Berjaya Tioman Resort as your preferred choice of accommodation during your trip to Tioman Island. Thank you for your positive feedback and looking forward to extend our hospitality to you again soon. Warmest regards The Management

10/10 – Utmerket

KHALID

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay. If only rental motorbikes be allowed freely superb. Because the only way to get there is by boat.
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Heidi Beck

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i februar 2020
Svar fra Guest Relations Service den 18. mars 2020
Dear Heidi, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

4/10 – Dårlig

MyoungEun

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
서비스 최악
가격을 떠나 이렇게 불친절한 호텔은 처음이예요 직원들이 손님들한테 별거 아닌걸로 자꾸 화를 내거나 짜증을 내네요. 기분 좋은 가족 여행에 호텔 직원들 때문에 기분이 나빠질수도 있군요
Bodde her 2 netter i mars 2020
Svar fra Guest Relations Service den 18. mars 2020
Dear MyoungEun, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay with us recently. We have informed our team back at resort regarding your concerns with our staffs and will definitely look into the matter to ensure situation such as this doesn't repeat. We hope to welcome you back to our resort to again a better and much memorable experience. Sincerely, Guest Relations Service

8/10 – Bra

harry

Likte: Personale og service og romkomfort
Disappointed
We are coming to Berjaya already for years. This time we were not informed before that they had a fire. So the big swimming pool and restaurant were not available. They only let us know when it was to late to change our plan. So we were paying for something that we did not get. Staff were friendly as always. Food could be better for the price they ask. Breakfast was oke.
Bodde her 5 netter i februar 2020
Svar fra Guest Relations Service den 18. mars 2020
Dear Harry, Thank you for taking the time to share your feedback. We truly apologize for the experience you had during your stay with us recently and do understand your concerns regarding ur services. We have indeed updated all of our online platforms regarding the availability of our services after the unfortunate incident that occurred recently to ensure our guests are aware on the facilities we have and are providing. We hope to welcome you back to our resort for a much more pleasant memory! Sincerely, Guest Relations Service

10/10 – Utmerket

HUI GYEONG

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2019
Svar fra Guest Relations Service den 11. nov. 2019
Dear Hui Gyeong, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 – Bra

Kristina

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
En kort vistelse
Hotellet är i behov av uppfräschning. AC fungerade sådär. Lågsäsong när vi var där så mycket arbete med att fixa hotellet pågick. Underbar snorklingstur. Bra service till och från färjan. Bra frukost.
Bodde her 2 netter i oktober 2019
Svar fra Guest Relations Service den 11. nov. 2019
Dear Kristina, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 – Utmerket

Go

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra Guest Relations Service den 4. nov. 2019
Dear Go, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i oktober 2019
Svar fra Guest Relations Service den 4. nov. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

2/10 – Forferdelig

Gauri

Likte ikke: Personale og service og romkomfort
Bad Experience
Only one restaurant and no room service available. No first aid available at property when we requested. Snake near our room. Staff were bit rude.
Bodde her 2 netter i oktober 2019
Svar fra Guest Relations Service den 4. nov. 2019
Dear Gauri, Thank you for taking the time to share your feedback. We under your concerns regarding our facilities, however we do have 3 restaurants in the resort available which are Matahari Restaurant, Fortune Courtyard and Xuan restaurant. We also do provide First Aid Kit in all our departments to aid our guests when needed. As for our room service, we truly apologize for being unable to provide the service, this is due to the recent fire that has taken place in our resort which evidently restricts our resources to providing room service. We also would like to sincerely apologize for the experience you had with our staff, our team at the resort has been informed for the necessary actions to be taken. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Brand auf der Anlage September 2019
Die Anlage ist schon etwas in die Jahre gekommen. Und im September 2019 gab es dort einen Brand, wodurch der Grossteil der Anlage nicht mehr zu nutzen ist( Poollandschaft/ Fitnessraum/ grosses Restaurant) Das Personal bedauert das sehr und ist super freundlich und aufmerksam
Bodde her 7 netter i oktober 2019
Svar fra Guest Relations Service den 4. nov. 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Guest Relations Service

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff
Bodde her 4 netter i oktober 2019
Svar fra Guest Relations Service den 29. okt. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 – Bra

michel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2019
Svar fra Guest Relations Service den 8. okt. 2019
Dear Michel, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 – Utmerket

Shahira

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2019
Svar fra Guest Relations Service den 8. okt. 2019
Dear Shahira, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

10/10 – Utmerket

Aleksandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2019
Svar fra Guest Relations Service den 2. okt. 2019
Dear Aleksandra, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i september 2019
Svar fra Guest Relations Service den 2. okt. 2019
Dear Guest, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 – Bra

MIKHAIL

Bodde her 4 netter i september 2019
Svar fra Guest Relations Service den 2. okt. 2019
Dear Mikhail, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

4/10 – Dårlig

EF og Montreal

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff and service culture (and prices) are completely out of whack and we strongly recommend avoiding this place until they improve. Examples: * Staff told us to 'come here' to order food and drinks - not a problem usually but they charge more than at home at this 'resort' which is supposed to be top class for the island. * Breakfast was generally very mediocre - poor selection. Coffee machine not working? Come back tomorrow morning. Need a spoon? It's over there, ferenghi. Fruit juices on the menu? We have two of the seven listed. * the kicker: We were sat in the Chinese restaurant trying to get a healthy option (US $65 minimum or so for two...every single meal came in around these prices), when a guitarist and singer came in to sing at us. Not our thing - not by a long shot. When we asked them to leave us alone directly and specifically and clearly - they smiled at us and kept singing. When we asked the waiter to ask them, he smiled and said it was 'impossible'. We actually got up, walked out, and sat outside in the heat until they left. This resort is to be avoided unless you want that kind of thing all the time. I have lived in villages and had a career in development things, and this trip literally was intended as my post-surgery "I survived a big disease thing" reward trip with my gf. We came away more tired than when we arrived and happy to get out. And much poorer for the experience.
Bodde her 2 netter i september 2019

6/10 – Grei

Edmund

Disappointed.
Had stayed at Berjaya Tioman some years back and enjoyed it. We decided to go back and take a short break of 4 days and 3 nights. We decided to spend a bit more and booked 2 sea view rooms. The rooms were large and pleasant. Then a fire broke out and engulfed the main restaurant and we were woken up by the commotion about 3am and had to be evacuated to the lobby of the hotel till 6 am plus. The staff did well in helping the guests get comfortable as they started assigning us alternative rooms. We were then approached and offered alternative rooms, which we were glad to take as we were tired by then. Unfortunately, they turned out to be standard rooms at the back of the property, supposedly a temporary arrangement. We understand that the hotel may have its limitations and may not have other sea view rooms to offer us. But since we had already paid for the more expensive rooms, the least the hotel could do was to reimburse us with the difference or with a meal or activity voucher. Even though we brought this up to the reception, nothing came out of it. Anyway, we decided to let it rest. Rooms: the sea view rooms are nice, not the standard rooms which are worn. Food: the restaurant food were quite average, not 'restaurant standard.' Snorkelling: you can snorkel in front of the hotel but you need to go past the dead corals and rocks. Staff: they were generally polite and helpful but management needs improvement and better understanding of the hospitality industry.
Bodde her 3 netter i september 2019
Svar fra Guest Relations Service den 26. sep. 2019
Dear Edmund, Thank you for taking the time to share your feedback. We truly apologize for the the incident you had to experience during your stay with us. We hope to welcome you back to our resort to experience a better and pleasant stay! Sincerely, Guest Relations Service

10/10 – Utmerket

Ines

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Magnifique !
Super séjour dans cet hôtel, les activités proposées sont sympa et le cadre et magnifique ! Avis aux amateurs de farniente, vous allez aimer les deux piscines proposées par l'hôtel, et la plage attenante, vous aurez du choix ! Aussi, 3 restaurents différents et un petit dej buffet pour tous les goûts, un service de location de scooter pour se promener le long de la côte, bref un séjour génial.
Bodde her 7 netter i september 2019
Svar fra Guest Relations Service den 17. sep. 2019
Dear Ines, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service

8/10 – Bra

Nobu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra Guest Relations Service den 17. sep. 2019
Dear Nobu, Thank you for the great review of our resort! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service