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Anmeldelser av Tresor le Palais

5 out of 5
Tresor le Palais
18 Strada Radu Tudoran, Timisoara, TM

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 25 av totalt 28 anmeldelser." "
Rangering på 8 − Bra. 2 av totalt 28 anmeldelser." "
Rangering på 6 − Grei. 0 av totalt 28 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 28 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 28 anmeldelser." "

9,8/10

Renhold

10/10

Personale og service

10/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

10/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Roland

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Macedolian Catalin den 9. jan. 2024
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,

10/10 – Utmerket

Monica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice stay. Professional and attentive staff. Excellent customer service Very clean hotel will definitely return
Bodde her 1 natt i oktober 2023
Svar fra Macedolian Catalin den 23. okt. 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,

10/10 – Utmerket

Loredana

Bodde her 1 natt i september 2023
Svar fra Macedolian Catalin den 20. okt. 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,Macedolian CatalinTresor Le Palais*****

10/10 – Utmerket

Peter

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Feine Adresse für Verwöhnte
Kleines aber sehr feines 5 Sterne hotel. Lage ist sehr ruhig etwas außerhalb der Stadt, aber mit Außenpool! Besonders bei der Hitze war das ein tolles asset! Das Frühstück ließ keine Wünsche offen. Vergleichbares gibt es nur bei Radisson Blue in Bukarest. Und das Service war das allerbeste an diesem Hotel. Unglaublich aufmerksam und persönlich. Die Zimmer sind geräumig und die betten komfortabel. Langsam braucht es da und dort kleine Ausbesserungen, was aber noch nicht wirklich stört. Ich habe gut geschlafen und hervorragend geduscht. Kann das Hotel nur empfehlen!
Bodde her 3 netter i august 2023
Svar fra Macedolian Catalin den 28. aug. 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,Macedolian CatalinTresor Le Palais*****

10/10 – Utmerket

Ingo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wenn in Timisoara, dann dieses Hotel
Wir waren das zweite Mal in dem Hotel. Vom Empfang bis zur Abreise waren wir voll zufrieden. Alle Mitarbeiter, Rezeption, Restaurant, Bar, Frühstücksraum waren sehr freundlich und hilfsbereit. Ein besonderer Dank geht an den Herren an der Rezeption am Tag der Abreise. Es gab eine Unstimmigkeit mit unserer Buchung. Er löste das Ganze sehr kulant. Vielen Dank nochmal dafür!
Bodde her 1 natt i august 2023
Svar fra Macedolian Catalin den 25. aug. 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr gutes Hotel Freundliches Personal Gutes Essen
Bodde her 1 natt i juli 2023
Svar fra Macedolian Catalin den 14. juli 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Staff were amazing and very comfortable.
Bodde her 1 natt i mai 2023
Svar fra Macedolian Catalin den 5. juni 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards

2/10 – Forferdelig

Greg

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Horrible experience. The light in the room kept shutting off. While showering I was left in complete darkness 4 times. The staff said this happened because the control panel was extremely sensitive and if you left a fingerprint on it this would happen, but it still happened even after they cleaned it with alcohol. There was mold in the shower! And water leaked everywhere. After getting out of the shower there was a puddle on the floor that went all the way to the bathroom door. A wedding took place below our room, and the loud music and noise did not stop until 3 am. When we asked for a quieter room and one with functioning lights, the manager said we had to pay extra for an upgrade! We checked out the next day because of the horrible experience, and the manager refused to refund our money for the night we didn’t stay, even though the front desk people told us we would be refunded the money!!! Do not be fooled. This is not a 5 star hotel, it is a two star hotel at best! I wish I could post the photos of the room.
Bodde her 2 netter i mai 2023
Svar fra Macedolian Catalin den 30. mai 2023
Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. We always value the opinions of our guests as they help us in our ongoing efforts to improve our services.However, upon careful review of your comments, we would like to address certain aspects that seem to have been misconstrued. We understand that you requested a free upgrade during your stay, and we regret any disappointment caused by our inability to fulfill that request. As a hotel, we strive to accommodate our guests' preferences to the best of our abilities. However, please note that free upgrades are subject to availability, and unfortunately, we were unable to offer one during your visit due to high occupancy levels during that period.We would like to assure you that the information provided in your review regarding the service and facilities is not accurate. We take great pride in delivering exceptional service and maintaining high standards throughout our property. Our team of dedicated professionals goes above and beyond to ensure our guests have a memorable experience during their stay. We have thoroughly investigated your claims and found them to be inconsistent with our records and the experiences of other guests who stayed during the same period.We understand that you may have been disappointed by not receiving the upgrade you desired, but we believe it is important to maintain honesty and transparency in our communications. We would like to emphasize that our staff could not provide such an argument in regards of the lights kept shutting down because of the your fingerprints the reason being is that our hotel rooms does not have any king of touch sensitive sensor in the bathrooms, also in regards of changing your room for free it was not possible as mentioned above.The event was held was in a building that is separated from where you had the room ,we will gladly invite anyone from Expedia to come and verify the the claims.Thank you once again for your feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with an exceptional experience that truly reflects our commitment to excellence.Best regards,Hotel Tresor Le Palais

8/10 – Bra

Ayhan

Bodde her 1 natt i mai 2023
Svar fra Macedolian Catalin den 17. mai 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,

10/10 – Utmerket

Dianne

Reiste med familie
Likte: Renhold og personale og service
Beautiful hotel with full spa with 5 star service from everyone we interacted with. Everything was top notch and the breakfast was one of the best we have ever had. We thoroughly enjoyed a massage and the use of the sauna and hot tub for a relaxing way to end our vacation.
Bodde her 1 natt i april 2023
Svar fra Macedolian Catalin den 1. mai 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,

10/10 – Utmerket

Syed Abdul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
So nice and staff is very friendly and professional
Bodde her 2 netter i mars 2023
Svar fra Macedolian Catalin den 30. mars 2023
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,

10/10 – Utmerket

Aaron

Bodde her 1 natt i september 2022

10/10 – Utmerket

Andreas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kurzer Luxustrip
Römische Villa mit Pool, sehr aufmerksames, freundliches, sehr gut ausgebildetes Personal. Sie versuchen jeden Wunsch zu erfüllen. Die Zimmer sind super modern. Alles in allem eine Reise wert.
Bodde her 2 netter i august 2022
Svar fra Valcaneant David Samuel den 24. aug. 2022
Hello Mr. Andreas,Thank you so much for your kind words!We are very happy to hear that our clients are pleased.Also, we hope to see you again at our hotel as soon as posible.Best Regards,Valcaneant David SamuelFront Office Dpt.Hotel Tresor Le Palais *****

10/10 – Utmerket

Risto

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel in Romania
Amazing service, fully 5-star facility.
Bodde her 1 natt i august 2022

10/10 – Utmerket

Laurentiu

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Great staff, clean & comfortable rooms
Bodde her 2 netter i november 2021

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A great hotel and extremely comfortable and modern. Great facilities. Service was excellent and staff were very helpful.
Bodde her 2 netter i november 2021

10/10 – Utmerket

Florian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tolles Hotel mit hervorragem Zimmer und leckerem Frühstück.
Bodde her 1 natt i august 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel with friendly staff, excellent service
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Patrice

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Paradies in trister Umgebung
Paradies in trister Umgebung. Ein super Hotel mit tollem Frühstück. Man kann drinnen oder draussen am Pool frühstücken. Freundliches und zuvorkommendes Personal. Am Pool ist eine entspannte Atmosphäre mit Loungemusik. Zimmer sind topp.
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Santos

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet location, very clean, excellent service, modern design and rooms!
Bodde her 1 natt i april 2021
Svar fra Luciana Peter den 28. apr. 2021
Dear guest, Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future. Best Regards,on behalf of the General Manager!

10/10 – Utmerket

Fabien

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hôtel
Bodde her 1 natt i januar 2021
Svar fra Luciana Peter den 21. jan. 2021
Dear guest,Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future.Best Regards,on behalf of the General Manager!

8/10 – Bra

fredrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2020
Svar fra Adrian Abrudan den 1. okt. 2020
Dear guest,Thank you for taking time to complete the guest comment card here on Expedia.com!We strive to ensure that all our guests are comfortable and satisfied while they are staying with us.In term of your referral,we will try to make our best for your next visit.We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future.Best Regards!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super Hotel tolles Personal Top Zimmer super Frühstück
Bodde her 5 netter i juni 2020

10/10 – Utmerket

Timo

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super Service tolles Ambiente gute Verbindungen in die Stadt. Direkt in der Nähe ein Supermarkt
Bodde her 5 netter i juni 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing, modern hotel with top quality customer service
Bodde her 1 natt i februar 2020
Svar fra Luciana Peter den 11. feb. 2020
Dear guest,Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us. We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future.Best Regards,on behalf of the General Manager!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super hôtel 5 étoiles à Timişoara
Super hôtel 5 étoiles Du check-in au check-out tout était parfait ! Le personnel très aimable et attentionné, chambre spacieuse, propre et moderne. Dommage pour les aboiements du chien si votre chambre est côté rue sur les pavillons. Salle de bain équipée, salle de fitness top avec des équipements de qualité, espace spa merveilleux et agréable. Restaurant avec une carte bien fournie, plat de qualité Petit déjeuner avec des bons produits : lait végétal, fruits secs, différents types de pain, un presse fruit Côté pratique : Il y a même un ATM à deux pas de l’hôtel ! Suggestion : pensez aux personnes qui séjournent plus d’une semaine peut être proposer un plat du jour au restaurant et varier les plats chauds du petit déjeuner.
Bodde her 1 natt i januar 2020
Svar fra Luciana Peter den 15. jan. 2020
Dear guest,Thank you for taking time to complete the guest comment card here on Expedia! We strive to ensure that all our guests are comfortable and satisfied while they are staying with us.In term of your referral,we will try to make our best for your next visit.We hope that you will present us with the opportunity to welcome you back to Tresor Le Palais Hotel in Timisoara in the near future.Best Regards,on behalf of the General Manager!