Hoteller i Thorold

«Clean comfortable room with a balcony to sit and watch the ships going up and down the locks of the wetland canal»

«The room was a place to stay for a night. The bed was comfortable enough, there was a fridge and a microwave in the room. The clerk was pleasant. It was a no frills stay and that’s fine for the price. Only thing that might bother some is the a/c was noisy. It didn’t bother me.»

«Staff always available and attentive, the room was clean»

«We didn't enjoy the experience in here. When we first came in, we couldnt find a TV remote controller, so we sent emails and called the property company many times, but we had to wait for so long since their response was taking so much. When they finally answered my call, I explained the situation, and they said the remote is broken so they ordered a new one, and it will be delivered in two days, but the thing is we are leaving here tomorrow. That means we can't access the TV. My fammily and I ...

«Excellent view»

«I always like to use the indoor pool. I was disappointed in the cleanliness of the pool as the steps into the pool were very slippery and felt like they had not been brushed down recently. I had to hold onto the railing which didn't quite reach over the last step. I felt insecure stepping onto the last step. It was the same getting out. As a senior, I appreciate exercise that isn't too hard on the joints after a day of sightseeing and so I appreciate a pool that is safe and clean. The ...

«Great experience. Got checked in by Tony - a very friendly and customer oriented guy. He gave us a very good start on our stay. The place is perfect. Spacious rooms, very clean, great Spa and the biggest shopping outlet in the region about 100m away! ...and, add perfect hosts also. White Oak staff are a true gem. Concierges, room service - and Tony tops it all. I stay more than 150 days a year in hotels around the World and this stay is up there, among the top 3.»

«The staff at Stone Mill»

«Definitely need fans to remove some of the moisture in our room when it is very hot outside. Our hanging clothes actually were damp. Food was good. Room was clean and staff were friendly...»

«Room was clean and cozy, it had a cute balcony overlooking the marina. Comfy bed, overall our stay was great»

«Took the expensive falls view room. It was a serious stretch on my budget but I don’t regret it. That view was hypnotic. The hotel is very dated and could do with a complete remodeling. »

«great hotel for the price»

«This was a great hotel for families. The furniture was sturdy and easy to clean and the view was stunning. The kids loved being able to see the falls and the nightly fireworks. The pool was a great amenity, however it was rather dark since the windows were covered. One downside was all the extra fees and breakfast not included. But the staff were helpful and friendly and the rooms well stocked with pillows, soaps and towels.»

«Room was fine, good size. Washroom was smaller than expected. Breakfast was disappointing. Staff was great. Super friendly and helpful. I needed a shower cap but they were out which was really unfortunate as that is something hotels should really be able to provide.»

«Our whole family enjoyed the waterpark. The room was generous sized. Loved the dining table! Only thing we didn’t like was how we can hear everything going on in the hallway. Other than that, we enjoyed our stay.»