Hoteller nær Thornhaven Estates

«We place an Make up the room sign on the room door, but our room never got made up. There were no face clothes in the room. Air conditioning had been turned off during the day in the room, so when we went to take possession of the room, it was like an oven. It took 24 hours to cool down.»

«What a pleasant surprise. We booked a stay here as it was a good location and price for what we required, and was dog-friendly. The bonuses were the complimentary wine-tasting and breakfast, neither of which we were expecting. Staff are all lovely and kind and the morning view from bed looking out at the like was divine.»

«Too expensive»

«This is a wonderful place to relax and unwind. Although breakfast isn't included, that wasn't an issue for our family at all. The property is clean, cozy, and very well maintained. We stayed in a room with direct access to the pool and garden, and it was definitely the best choice. Being able to step right outside and enjoy the beautiful surroundings made our stay even more enjoyable. We would happily stay here again!»

«I liked it's location close to a gas station and Tim Hortons and walking distance to two restaurants.»

«Sitting outside enjoying the afternoon was lovely. Being right off the lake even better. Room was clean- if a bit eccentric»

«The lobby looks great and modern. That's the only part of the hotel that is. I've stayed in Sandman hotels before and this one is very out-dated, not upto what I was expecting from Sandman. There was no mention of a room airconditioning unit which was very loud, in fact had to turn it off to sleep. Then was hot because of no air conditioning. Staff was very helpful and understanding when we checked out the next day. Just a little disappointing for us as we had higher expectations from ...

«Great Service»

«Staff was kind and quick to bring air freshener when someone was smoking outside our room and was quick to want to talk to them to go off property to do that which we appreciated. Quiet and very close to lots of amenities. Air conditioning worked great. Could hear the people above us moving around is the only complaint. More towels upon arrival as well would have been great haha.»

«Great value. Helpful staff and amazing location!»

«Ok for what it is»

«If I could give this room less than zero stars, I would. The room was awful, and so was the “view.” We were promised a room with a view, but instead our window looked directly at a white wall. There was absolutely nothing to see except a blank wall a few feet away, which made the room feel dark and enclosed. To make matters worse, there was hair in the bathtub when we arrived, and garbage bags were left sitting outside our room. The room was dirty, misleading, and a huge disappointment. I would ...

«This was the second time staying here for us. The location is perfect! Right across the street from the lake and within walking distance from many restaurants, activities, and town. The staff were very friendly!! The only downsides I have is the parking lot is quite small so if you have a truck it can be hard to park in but possible, the shower would randomly get scalding hot (maybe if someone in the hotel flushed the toilet?) not quite sure, and the smoking by the pool. We had a lot of kids ...

«We were pleasantly surprised by this hotel. Our room was newly renovated and was fantastic. Location was great, just off Hwy 97 as you enter into Penticton. Steps away from a private ( quiet) Beach. In our room we had a fridge/ freezer, microwave, coffee maker, dishes,kettle really anything you would need. There is a BBQ for use and plenty of outdoor seating. Ashley the manager was absolutely wonderful. She was so helpful with some needs that we had wanted. I would definitely stay here ...

«The staff are very helpful ,the facility is good,we stayed for 4 night.»

«very helpful and accommodating. we were arriving late so they left us a card and it’s very much appreciated. although parking was limited, and tight. other than that it’s great!»