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Anmeldelser av Comfort Inn & Suites

3 out of 5
Comfort Inn & Suites
1893 Washington Road, Thomson, GA

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 144 av totalt 493 anmeldelser." "
Rangering på 8 − Bra. 164 av totalt 493 anmeldelser." "
Rangering på 6 − Grei. 92 av totalt 493 anmeldelser." "
Rangering på 4 − Dårlig. 52 av totalt 493 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 493 anmeldelser." "

7,2/10

Renhold

8,2/10

Personale og service

6,6/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Charlotte

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleaner than the last one and very polite and helpful staff.
Bodde her 1 natt i mai 2024
Svar fra GM den 21. mai 2024
Thank you for your comments

6/10 – Grei

Danny

Reiste med familie
This property needs serious update. The furniture in our room was shabby and very worn down. There was even a huge top to bottom crack in our window that had been patched, they had not replaced the window. Our bathroom was pretty much clean, but still very old and shabby. The worst part was the carpet right outside the bathroom was wet and soggy the entire stay. When we tried to turn on the lamps, only one worked. We had to swap out a bulb and put it into another lamp to make it work. The stay was almost laughable in the issues that we experienced. The redeeming quality would be the bed linens were clean in the bed was remotely comfortable. The breakfast items were sparse, and the staff was helping themselves when we were trying to eat but we were able to cobble something together.
Bodde her 2 netter i april 2024
Svar fra GM den 19. apr. 2024
We apologize for the inconvenience during your stay and will research your breakfast experience.

8/10 – Bra

luis

Reiste med en gruppe
Likte: Renhold og fasiliteter
The room was not fix during 3 days
Bodde her 3 netter i april 2024
Svar fra GM den 16. apr. 2024
Thank you for your comments

4/10 – Dårlig

Elizabeth

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The tub was dirty with hair from others. Carpet worn and stained. The beds were ok but hard.
Bodde her 2 netter i april 2024
Svar fra GM den 16. apr. 2024
Thank you for your comments

10/10 – Utmerket

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 4 netter i april 2024
Svar fra GM den 19. apr. 2024
Thank you for your comments

6/10 – Grei

Scott

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bed was way to soft for me. Property needs updating but it was clean. Staff was very helpful and excited to see the customers with a full house for tha Masters. A little TLC would bring this back to life.
Bodde her 3 netter i april 2024
Svar fra GM den 14. apr. 2024
Thank you for your comments

10/10 – Utmerket

Steven

Bodde her 1 natt i april 2024
Svar fra GM den 3. mai 2024
Thank you for your comments.

6/10 – Grei

Jeanne

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I will start by saying the staff at both check in and check out were friendly, efficient and helpful. The counter in the front lobby was definitely too high for them to see over and for me to speak with them. The staff working in the breakfast buffet were very nice, knew their job, and offered a variety of breakfast food. But the rooms were ready for a redo 15 years ago!! The drapes didn’t close all the way and there appeared to be a grease stain of some sort on the valance. The metal parts of the lamps were pitted/rusted and the shades were damaged and or soiled. The wood furniture was all banged up. The room had a small kitchenette with the counter surrounding the sink severely stained and damaged. The cleaning staff were excellent in asking if I needed anything as I stayed 4 nights. Very friendly. Dogs are allowed to stay and there were two within my room area as both were barking which surprised me. The computer area was front and center at the front desk which was helpful for use. From what I saw, the staff did the very best to accommodate me. I did book Expedia for the first three days and paid Comfort Inn for the fourth day. Management/Owners needs to work a system to update the rooms and hallways so the staff can be proud to do their job to the best of their ability.
Bodde her 3 netter i mars 2024
Svar fra GM den 13. mars 2024
Thank You for your Comments and we are working on getting a remodel

6/10 – Grei

RICHARD

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Property is dated compared to other hotels in the area.
Bodde her 2 netter i mars 2024
Svar fra GM den 11. mars 2024
Thank you for your comments, working on a remodel

10/10 – Utmerket

sasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty
Bodde her 2 netter i februar 2024
Svar fra GM den 11. mars 2024
Thank you for your survey

8/10 – Bra

Roger

Bodde her 3 netter i februar 2024
Svar fra GM den 18. mars 2024
Thank You for your comments

8/10 – Bra

Jeff

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was okay.
Bodde her 3 netter i februar 2024
Svar fra GM den 29. feb. 2024
Thank You For your Response. We are working to improve our property.

6/10 – Grei

Lisa

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The staff was friendly, welcoming, and helpful. The hotel definitely tried to do some cosmetic upgrades but there were some of shortcomings. Shower curtain was moldy, towels stained and had hair in them, paint was badly chipped off the wall, the door to the room didn't close properly/was off frame, lots of stains in carpet, smelled like smoke and other unpleasant things. Hopefully they will continue to improve the property, it is one of the better places to stay in the area.
Bodde her 2 netter i februar 2024
Svar fra GM den 28. feb. 2024
Thank you for your responses. We are trying work on all your comments.

8/10 – Bra

Leslie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It sits behind a rundown restaurant and is somewhat inconvenient to get to, winding through the old restaurant. A bit bumpy winding back to the hotel.
Bodde her 2 netter i februar 2024
Svar fra GM den 27. feb. 2024
Thank You for your comments . We are working to make things better.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Outdated. Not terrible but not great. Sink in bathroom had water going everywhere but out of spout. Fridge and freezer didn’t work well. Bed uncomfortable.
Bodde her 3 netter i februar 2024
Svar fra GM den 26. feb. 2024
thank you for your response. we are working to improve our property

10/10 – Utmerket

Delores og Columbus

Bodde her 2 netter i februar 2024
Svar fra GM den 25. mars 2024
Thank you for your comments

8/10 – Bra

Karen

Bodde her 2 netter i februar 2024
Svar fra GM den 25. mars 2024
Thank you for your comments

10/10 – Utmerket

Julie

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra GM den 24. feb. 2024
Thank you for your comments

8/10 – Bra

Alice

Bodde her 1 natt i februar 2024
Svar fra GM den 25. mars 2024
Thank you for your comments

2/10 – Forferdelig

Connitca

Bodde her 2 netter i februar 2024
Svar fra GM den 16. feb. 2024
Thank you for your response. We will be working on your concerns.

10/10 – Utmerket

Willie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra GM den 12. feb. 2024
Thank you for you comments

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra GM den 12. feb. 2024
thank you for your response and we strive to accommodate all our guests

2/10 – Forferdelig

Eric

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I
Svar fra GM den 24. jan. 2024
Thank You for your response and we are sorry for you experience and will make appropriate actions.

8/10 – Bra

Terrie

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra GM den 16. jan. 2024
Thank You for your Comments

8/10 – Bra

Shawnda og Orlando

Reiste med partner, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We came on from Orlando, The first room 214 yeah it wasn't as up to parr had a door issue that couldn't be fixed and it looked like at the bottom someone pried at the door. We were moved with no issues to room 215 same floor just across the way. That room was 10x better. Only lil hiccup the comforter had a big ass burn hole on it. I didn't notice till that morning. They swapped out my comforter ez-pz The staff was amazing, Hey OSCAR I remember your name. The ladies at the front desk are amazing. Ms/Mrs Annie and the other lady thank you for breakfast each morning. Thank you to the staff who cleaned the rooms they are so nice and sweet. The room was as priced and we paid for both dogs 🐕 $25 each. If we come back we will stay here again. Convenient to a lot of fast food Krystals, McDonald's, Burger King, Bojangles, Tacobell, gas stations you name it. We came to visit Graves Mountain ⛰️ had a blast digging for minerals/stones/ rocks.
Bodde her 2 netter i januar 2024
Svar fra GM den 8. jan. 2024
Thank You for you response

6/10 – Grei

Tim

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Beds need new mattress Plumbing in bathroom needs new faucets Walls need some repairs Window drapes would not close all the way Lamps are old and outdated TV is analog way outdated Front desk ladies were friendly and helpful Breakfast was good
Bodde her 1 natt i januar 2024
Svar fra GM den 8. jan. 2024
Thank you for your response

8/10 – Bra

Greg

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cool and cozy
Bodde her 1 natt i desember 2023
Svar fra GM den 4. jan. 2024
Thank You for your comments

8/10 – Bra

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra GM den 29. des. 2023
Thank you for your comments! We are sorry for your experience.

10/10 – Utmerket

Janet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra GM den 27. des. 2023
Thank you for your response

10/10 – Utmerket

Melody

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra GM den 27. des. 2023
Thank You for your comments.

10/10 – Utmerket

Myra

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All staff members was very friendly and helpful.
Bodde her 3 netter i desember 2023
Svar fra GM den 12. des. 2023
Thank You for your comments

10/10 – Utmerket

Michael

Bodde her 1 natt i desember 2023
Svar fra GM den 12. des. 2023
Thank You for your comments

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra GM den 12. des. 2023
Thank You for your reveiw

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Some of the best staff ive ever seen! Definitely a great stay!!
Svar fra GM den 12. des. 2023
Thank You for your review

8/10 – Bra

Thomas

Likte: Renhold og personale og service
Bodde her 2 netter i november 2023
Svar fra GM den 27. des. 2023
Thank You for your comment's

2/10 – Forferdelig

Petrice

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Gave my room number out to someone that’s shouldn’t knew I was there….
Bodde her 1 natt i november 2023
Svar fra GM den 28. nov. 2023
That is not policy, and an investigation is in process of this information..

10/10 – Utmerket

Daphnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent Customer Service
Bodde her 2 netter i november 2023
Svar fra GM den 27. nov. 2023
Thank you for your review of our property.

8/10 – Bra

christie

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
It was okay. Breakfast was so so.
Bodde her 1 natt i november 2023
Svar fra GM den 24. nov. 2023
Thank you for your response on our property.

10/10 – Utmerket

Jimmy

Bodde her 1 natt i november 2023
Svar fra GM den 27. des. 2023
Thank you for your Comments.

2/10 – Forferdelig

Ronald

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Could not get a 2 PM check out.
Terrible. In town for a 4pm wedding. The hotel was not 1/4 full the night before. Asked for a 2 pm check out. This seemed to be a big deal. The best they would do was noon without charging a full additional day. Agreed to the noon time. Then our keys stopped working at 11pm. It a $120 hotel. More like a $50 motel.
Bodde her 1 natt i november 2023
Svar fra GM den 24. nov. 2023
Sorry for your issues with our Property. We are working on our Property with all our Areas.

10/10 – Utmerket

Keith

Bodde her 1 natt i november 2023
Svar fra GM den 12. des. 2023
Thank You for your review

6/10 – Grei

Lisa

Likte: Renhold og personale og service
Bodde her 1 natt i november 2023
Svar fra GM den 13. nov. 2023
Thank you for you response

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra GM den 7. nov. 2023
Thank You for your comments on your stay

4/10 – Dårlig

Brack

Bodde her 4 netter i oktober 2023
Svar fra GM den 7. nov. 2023
We appreciate your comments .

6/10 – Grei

Unique

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra GM den 3. nov. 2023
Sorry for the inconvenience during your stay at our property.

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay
Stayed 3 nights and the staff are nice, the bed was comfortable, and the room was clean.
Bodde her 3 netter i oktober 2023
Svar fra GM den 1. nov. 2023
Thank you for your response.Hotel Management

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Grear room and breakfast
Bodde her 1 natt i oktober 2023
Svar fra GM den 1. nov. 2023
Thank you for your review.Management

6/10 – Grei

Susan

Forretningsreisende
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
In general, the property needs a little TLC. Broken, stained cabinets, ceilings, etc. The staff was nice. Easy check in/out. Not too loud.
Bodde her 1 natt i oktober 2023
Svar fra GM den 10. okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 – Grei

Corey

Likte: Renhold, personale og service og romkomfort
Middle of the road option
The TV stands could use an upgrade! Rooms that have been damaged previously have been poorly repaired. No stopper in tub on this stay.
Bodde her 1 natt i oktober 2023
Svar fra GM den 10. okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 – Bra

George

Reiste med en gruppe
Likte: Personale og service og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra GM den 10. okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our property. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.