Hoteller i Thompson Okanagan

«Good location, lots of parking, clean, friendly, was an excellent joice»

«Good»

«Our room bathroom floor was covered with water when we arrived. The staff attended with a mop. The bathroom door stuck as tiles/flooring had taken on water and swelled. The outside stairs to our floor were bare unfinished wood that was unfinished and weathered. Floor boards needs replacing. Also in a kind of industrial area with no restaurants anywhere near. Sounded a lot better on the website!»

«It was good»

«Quiet and clean!»

«D»

«Nice rooms, nice hot breakfast with pretty decent coffee. Staff was very helpful and pleasant to talk with.»

«Stains on bedsheet and duvet, hair on carpet and bathroom counter and bathtub when we first entered the room. Fitted sheets don’t fit the bed and pulls up when we sleeping. Shower not functioning properly. Coffee at reception area cold. Not a pleasant stay. Have stayed in various Marriott locations and members also but this was the worst experience.»

«Very clean room.. no carpet so that was good. Parking is a little tight. Good service and room»

«Beautiful place with spacious suites and great staff»

«Great place»

«Very friendly staff. Nice and clean. Would stay here again!»

«The shower was a death trap. No anti slip and very hard to even stand in it. I have disabilities and was scared to use. Also no grip bar. Thought maybe it was just me but my cousin who has absolutely zero disabilities was nervous as well and mentioned to me as well»

«The Hot tub was ice cold When I complained about it, the staff was rude to me, and all they would do to fix the problem was to have someone "look into it" It was late after a long day of travel. I told the staff that this was unacceptable, and that I expected a full refund so I could find a different hotel with a functional hot tub. The staff refused, and the hotel management refused to compensate me in any way. I guess Best Western is desperate for every booking they can manage to secure.»

«Sucks..no tv and wrong bed. Paid for a king bed got a queen.»

«I thought the hotel was really good, would have liked a restaurant but enjoyed the one in the hotel next door. The workout room was good that morning before starting my day.»

«Everything was good.»

«Friendly staffs»

«Clean room»

«Nice place for the money»