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Anmeldelser av Treebo Trend Adrak

2.5 out of 5
Treebo Trend Adrak
Medical college Kumarapuram Road, Beside St. Pius X Church, Kumarapuram, Thiruvananthapuram

Anmeldelser

6,8
Rangering på 10 − Utmerket. 4 av totalt 17 anmeldelser." "
Rangering på 8 − Bra. 5 av totalt 17 anmeldelser." "
Rangering på 6 − Grei. 3 av totalt 17 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 17 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 17 anmeldelser." "

7,0/10

Renhold

7,0/10

Personale og service

8,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

6,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor quality and service
The stay was pathetic. The hotel has posted beautiful pictures on website to attract customers. The actual room was really in bad condition. The wall papers were torn, the accessory items listed on websites were missing. The wash room lights were working partially. they don't bother change lights when the blowup. The door handle in washroom was too rusty. The most amazing part was that I had booked it through hotels.com which charged me a higher rate than the hotels onsite charges (told by reception). It was still fine because i trusted hotels.com. But when I extended my stay for few more days, the hotel charged me the same higher price equal to hotels.com and then when I enquired with hotels.com, they were not even aware of this. So the people at reception cheated me on this. If they extended it without informing hotels.com then they should have charged me their lower price and not the same higher price. I complained it to hotels.com and the hotels.com said they tried multiples times in more than a months time to contact the hotel staff for a refund of 1 day as compensation and the hotel never cooperated or responded to their calls. The hotels.com ultimately compensated it from their side. I would say the hotel staff except the cashier/manager were all very cooperative but they charge for a very poorly maintained hotel room at a higher price. You will get much better and comfortable rooms in the same price in nearby areas.
rusted door handles
blown light
Bodde her 5 netter i desember 2021

2/10 – Forferdelig

Sarin

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pathetic experience... A cattle shed from Treebo
It is a pathetic hotel, I have seen. Treebo is showing heavy discount for small room with size of a cattle shed. I booked the hotel for a day, I confirmed that I am coming late, But the receptionist calls even in the midnight at odd hours 12.30 am to confirm arrival. And they provide a breakfast with canned juice, and tea from a tea maker, chilled Dosa, sambar. Seems they are taking food from outside.And totally rude , even asked for a few hours extension ( most of the rooms were vacant). Tough on rules, but pathetic on the service. Treebo is really cheating people adding such low quality properties and putting heavy discount and photos show are quite different from original size of the room. Do not ever book this hotel. And quite a different rule, they expect you to fill entire details in the form, even after giving a visiting card and valid ID proof, including a signature proof.
Bodde her 1 natt i juli 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very helpful and, room amenities were within the requirement.
Bodde her 2 netter i april 2019

10/10 – Utmerket

AJJU

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good experience
Bodde her 1 natt i januar 2019

4/10 – Dårlig

ISSEI

Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
朝食以外は特質することがない。
周囲に見どころがなく、何もない、エレベーターがないのに3回まで登るのが大変。 ただ朝食は整っていた。
Bodde her 1 natt i desember 2018

2/10 – Forferdelig

Tuhin og NOIDA

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pathetic hotel.. no exhaust.. no customer service
Pathetic hotel.. no exhaust in toilets and very small rooms... manager doesn’t care about the grievance of customer... when we raised an issue to him to moved out of the hotel and went back home. Pls don’t ever book this hotel. Have no clue on how Expedia rates the hotels.. I will put this on FB too.
Bodde her 1 natt i juni 2018
Svar fra Team Treebo den 16. juli 2018
Dear Guest, We absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We have taken your feedback very seriously. We have forwarded your concern to our team to take appropriate action. I assure you that we put a lot of emphasis on our quality service standards. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards

6/10 – Grei

Albin og kochin

Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Not so clean
The hotel is easy to access and has good facilities , But the bed sheets and covers were dirty , overall cleanliness is below average
Bodde her 1 natt i mars 2018
Svar fra Team Treebo den 23. mars 2018
Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience for our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Warm Regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and Simple
Room size is smaller when compare to same other hotels of same range/rate. Other than that we enjoyed the stay. Nice staff and service.
Bodde her 2 netter i september 2017
Svar fra Team Treebo den 9. okt. 2017
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and services. At Treebo, it is our top priority to provide a delightful experience to our guests. We have noted your concern. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Kusum Dubey, Treebo Hotels

8/10 – Bra

Subhash

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay and courteous staff. Just that the room I got was really tiny.
Bodde her 2 netter i september 2017
"Dear Guest, Greetings from Treebo! Thank you for choosing to stay with us and sharing your valued feedback. We are glad that you enjoyed your experience with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We have noted your feedback. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best Wishes, Kusum Dubey, Treebo Hotels

8/10 – Bra

Aminath

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good for short stay
v comfortable room. no lift pr elevator. breakfast minimal but its good. room service and food taste excellent. they charge for any extra room cleaning. vv helpul staffs. nice wifi.
Bodde her 1 natt i mai 2017
"Dear Guest, Greetings from Treebo! Thanks so much for your amazing review. We are really glad that we were able to provide you with a delightful experience. Thanks a ton for all the amazing things you have said about us. We have noted your feedback. We will be absolutely thrilled to host you again at Treebo. Best Wishes, Kusum Dubey Treebo Hotels

4/10 – Dårlig

Asokan

Likte ikke: Renhold, personale og service og romkomfort
Reached hotel around 11 pm , food was not available not even snacks.
Dear Guest, Greetings from Treebo! We sincerely regret the inconvenience caused to you at the hotel. We have noted your concern and would definitely look into this. We hope you give us further opportunities to host you in the future. Look forward to having you back. Best Wishes, Kusum Dubey, Treebo Hotels

10/10 – Utmerket

@frah og Afrah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awsome stay
The very best hostel in Trivandrum for the very best price. Very friendly and helpful staff in the front desk. Breakfast was very delicious . Rooms were very nice and clean. Provide laundry sevice too. Highly recommend. Will visit again
Reception
Twin beds
Coffee or tea
Svar fra Treebo Hotels den 25. apr. 2017
Dear Guest, Greetings from Treebo! Thank you so much for appreciating us. We are extremely humbled and grateful that you thoroughly enjoyed your stay. We will be absolutely thrilled to host you again. Best Wishes, Kusum Dubey, Treebo Hotels

8/10 – Bra

Abdul Latheef A og Maldives

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent for Short Medical Visits
A very homely experience with a flock of staff with charming smiles and good sense of humor.

8/10 – Bra

Sherine

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
I have found a new home away from home.
My stay was good and the staff were exceptionally resourceful and helpful especially the front desk Preveena. The only draw back was I checked in very late but they were not very flexible with the checkout time which was a great inconvenience since I had to check out early. I would recommend that you institute a 24hr checkout policy which will help us. However, I will stay there again and I would use this chain through out India.

6/10 – Grei

Georgy og Adelaide, SA

Likte: Renhold og personale og service
V Good budget Hotel
I had a single room booked online via Expedia. Very economical and perfect for a budget hotel. The single room was small and packed with most of the required amenities. Since I havent seen the double rooms, wouldn't be able to commend on it. The breakfast was pretty good as well. North Indian & continental dishes were on menu on the day I stayed. Overall, a good clean place to stay close to TVM airport.

6/10 – Grei

Mohammed

Likte: Overnattingsstedets bygg og tilstand og romkomfort
It was comfortable stay with a good breakfast.

10/10 – Utmerket

Steven

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A gem of a place.
The staff were great. Anything we needed was taken care of immediately. Very clean and quiet.