Hoteller nær Thirumalai Nayak-palasset

«The hotel overbooked, and this caused a lot of confusion at the time of check-in. They could not find my Expedia booking and hence we had to wait for almost half an hour. Although we had booked a superior triple room, we eventually got a double bed with an extra cot. We managed it in the end, but I would have certainly liked a more hassle-free experience at the hotel. The room was very small for three adults. The bathroom was comparatively bigger, so we had to keep some of our suitcases in the ...

«Room was spacious, hospitality of staff was outstanding. Breakfast was expansive and delicious »

«The room was impossibly dark giving an overall sense of dinginess that under scrutiny was fully deserved. The carpets and furnishings were well worn and there was an overall sense of tired malaise about the whole environment. The much vaunted evening buffet was of a comparable condition having been prepared well in advance of anticipated dining times. Equally the breakfast lacked the freshness of immediate preparation. The staff were enthusiastic and helpful but I suspect needing more guidance ...

«Spacious room and friendly staffs. »

«the photos on the website were completely different. had serious cleanliness issues. Cockroaches everywhere. no way near the 3-star rating they claimed. »

«Far»

«Really nice hotel with amazing food. Service was attentive and personal. Recomended for any stay in Madura, very close to the only mall in Madura. »

«The hotel is a bit away from the city, but an excellent facility. The inconsistency in service levels is why I hsve rated them 4. The day i checked out there was a local politician I believe and about 7 to 10 supporters who were having breakfast. While there were 5 to 7 restaurant staff assisting them and taking photographs with them, other guests were pretty much ignored. Great service from Chris at the front end and Mohan (during dinner one of the evenings). Very poor and arrogant service ...