Hoteller nær Theodore Oaks

«The room was filthy. It had a bowl filled with butter honey in the kitchenette. When I found that, I realized the floor by the fridge was super sticky. I put the bowl at reception. Why was the toilet seat up when I arrived? Why was there honey butter on the nightstand? Rm 224. When I complained, no one even cared! Sheesh! Full refund please!!!»

«The email from the hotel states that check in begins at 3:00PM. No where in their welcome email does it state that late check in must be done by midnight. They cancelled our rooms, double booked them with another customer and refused to give a refund. They offered a early check in but all rooms were booked so that verified that our room had be re-booked with no refund provided. Terrible customer service and just ethically wrong to take money from 2 different customers on the same room»

«Food was not good»

«Very great place to stay clean & comf»

«Need some updates. Staff was awesome professional and friendly. They help us with whatever we needed help with. Breakfast was pretty good. Love that they were pet friendly.»

«Breakfast was very good. The coffee was not even warm . We had to microwave it. Also, no one was cleaning up after customers using the breakfast area. Room was clean and very cold at first. Parking was minimal, but I suppose the next parking lot was usable since the hotel was next to 2 other hotels.»

«4th floor smelled bad. They need some repairs all over the place. The bathroom tub and wall were scratched and stain. The pool was broke and empty and the bed was wore out. Breakfast was really good though.»

«I’m always comfortable at Baymont»

«Clean room»

«Pet friendly»

«Twrrible»

«The property was terrible. My child was supposed to have a birthday party with a few people and they said at the last minute that no guests were allowed and the power went out and when we checked out they didn’t even give us a refund for the room. The service was TERRIBLE!»

«Room was perfect for what I needed. I ended up needing to extend my stay by 3 days and they were able to accommodate me staying in the same room. If you travel with pets this is a good place to stay.»

«First off the place is nowhere near like the pictures on the Internet. The place is rundown wore out dirty there’s people living on the property or staying long term and without judgement drug users… being in EMS can pick out fairly easy.. our room the tub would not Turn off all the way and constantly ran not wide-open but enough to where it should have been fixed the sink in the area next to the bathroom stayed stopped up you can use it to wash your hands and water would take hours to go away ...