Hoteller nær The Wave Waterpark

«When I arrived at the property they charged me an extra $10 and the room they gave me had an ac that one blew fan air not air conditioning. Mind you it was close to 80 outside when I arrived imagine how hot it was in a closed room!»

«Rooms were very dirty and sheetshad not been cleaned. The bathroom had hair all over the showere from previous visitors.»

«Breakfast was amazing»

«Staff literally forgot to inform us of road closures for an event so we couldn’t get to our hotel.»

«I’m incredibly clean! The one bedroom suite with kitchenette was perfect!!»

«Very nice area and facilities. Unfortunately, we did not have a functioning TV in our room, and this was still not fixed by the time we left despite three visits to the reception. Housekeeping also skipped our room one day.»

«Technically the room was clean. Staff was kind of rude. Front staff at check in started off rude and quickly tried to change her attitude after I identified myself as a travel agent. However, everyone but the maintenance guy was rude and seemed to hate this job. We had maintenance because the TV didn't work. The shower couldn't regulate between hot or cold but continuously flipped between one extreme or the other. The linoleum floor wasn't even attached in the bathroom and you could see where ...

«Found pubes stuck to the shower curtain and the front staff left me outside for 10 minutes. I rung the doorbell, spoke to the front staff and they mumbled something and left me standing outside for 10 minutes. I finally rung again and they finally came out to let me in for a late night check in.»

«As we enter the hotel lobby and checked in at our hotel. The hotel attendant at the counter saw a “Happy birthday” head band on my daughter and gave both my daughters a Lego figure so they could trade in the next day at Legoland. Thank you!»

«very nice very clean and very comfortable will stay here anytime I go to Carlsbad»

«yes»

«Dirty rooms, hair everywhere. Not enough towels. Loud AC. Smelled a lot of weed just outside the door. WiFi switched on and off every 30 sec. Check-out at 11 but the cleaner woke us up at 9 asking to clean the room, was told to go and she came knocking again 9.30, 10 and 10.45. »

«front desk were a little lazy gave me wrong information.»

«This was an amazing place to stay! My family loved the pool, spa, and the delicious waffles every morning. The staff were incredibly friendly, welcoming, and always happy to help. I didn’t realize before arriving just how dog-friendly the hotel was, but it ended up not being an issue at all. Everyone kept their dogs on leashes, they were well-behaved, and the hotel was clean with no pet odors. One of the biggest surprises was the complimentary Social Hour on Monday, Tuesday, and Wednesday ...

«Beautiful place, wonderful view. we didn't want to leave!»

«This place is pretty nice overall. Breakfast items were limited, but it’s very nice they offer it (waffles, toast & muffins, coffee & juice, oranges). They do charge $100 for their deposit not $50 anymore and check out used to be before noon- it still says noon on their Expedia page, but it is 11am. No big deal, since most places do have 11am checkout deadlines, though there are a few that have 12pm checkouts w no additional charge. I got in very late the previous night (after 11pm) and the ...

«Great location next to Hwy 5. Lots of room available.»

«The property was well maintained and the staff were accommodating to our need for a late check-out. I really enjoyed my stay here.»