Hoteller nær The Wave Waterpark

«staff»

«I should always remember you get what you pay for!! The photos are very deceiving!! I booked 2 nights online, but checked out the next morning at 7:00am. The TV didn't work, no hot water in the sink, bathroom door did not close, no water pressure in the shower, air conditioner barely blew, people outside of my door all night, and that's just the inside the list goes on. The gentleman at the desk did his best to help me but I'm sure he is overwhelmed as well. This property needs some TLC and ...

«Reception excellent. Enjoyed breakfast. Room was nice. I would recommend Ayres to other travelers. I don’t have any negative comments.»

«comfortable, clean, quiet»

«Clean good breakfast»

«This was the most horrible experience I have ever had a hotel. The room next to mine (Room 129) suddenly became noisy at around 1:00 AM and continued to about 2:00 AM. Laughter, yelling, and noisy conversations was enough for me to go to the receptionist desk and complain. The person working the desk was asleep and I apparently woke him up. His eyes were bloodshot and in hindsight, possibly due to using drugs. I was told he would call the room, and I never heard a call. I only heard a knock but ...

«Very nice and clean rooms and the elevator was fast and easy to catch.»

«Room, staff, and breakfast was good.»

«Very nice area and facilities. Unfortunately, we did not have a functioning TV in our room, and this was still not fixed by the time we left despite three visits to the reception. Housekeeping also skipped our room one day.»

«Clean rooms, large hot tub, nice outdoor seating with fire pits.»

«I stayed for two days and unfortunately had a disappointing experience. The cafe employee was rude, which made us feel unwelcome. Housekeeping was also lacking, our towels and water were never replaced during our stay. Overall, the service did not meet expectations, and I hope management improves customer service and guest care. »

«Dirty rooms, hair everywhere. Not enough towels. Loud AC. Smelled a lot of weed just outside the door. WiFi switched on and off every 30 sec. Check-out at 11 but the cleaner woke us up at 9 asking to clean the room, was told to go and she came knocking again 9.30, 10 and 10.45. »

«Breach of contract. The rooms smell like smoke. It is not a healthy place to live in. The staff were rude and tried blaming it on my sense of smell. I have pictures proving the evidence of smoke.»

«Clean room and very good breakfast.»

«Good 🏨»

«Front desk staff were welcoming. Kitchen staff was attentive to guests. »

«The room was very clean and comfortable. And pretty spacious. The breakfast wasn’t that good but it was free. The walls are super thin, heard the neighbors above us and next to us all night.»

«Clean room, quiet, good price»