Overall we enjoyed our stay here and although the owner/manager Sam was very responsive to our issues, we feel that for $700/night these issues should not have happened.
Specifically:
1- glass stovetop had major crack down almost half of it. Although this did not affect functionality, for the price we paid this should have been dealt with. Initially Sam said he didn't know about it but later in our interaction he admitted he knew but was going to wait until the season ended before replacing it.
2- no toilet paper holder in one bathroom. Again not the end of the world, but the unsightly holes in the wall are not acceptable for the price we paid. This obviously was an easy fix that should have been dealt with ahead of time.
3- no fire starter nor lighter for wood fireplace. We bought a lighter and tried in vain to get the wood to light with some cardboard but to no avail. On day 3 Sam brought some starter logs (and a lighter). We have stayed at many a ski cabin and they ALWAYS had these crucial tools. In addition we had to ration the limited wood supply when Sam said the HOA was supposed to deliver more but it never came.
3- Washing machine not properly mounted as on normal spin cycle it vibrated the whole house like a jet engine was about to take off. We had to choose the gentlest cycle to tolerate it.
4- Toaster oven broken. They promptly replaced it- which was great but again this should have been checked before check-in as it was obvious it was broken by looking inside at the heating element.
5- this may seem nitpicky but the only set of tongs were giant BBQ tongs- which were cumbersome to use for regular cooking and were not what should have been there to avoid scratching the Teflon cookware. Also regarding cooking half the larger pots did not have lids. Again not the end of the world but for the price we paid, they should.
6- again a minor issue- the light for the built-in water dispenser on the fridge flashed like a strobe at a rave. Fortunately none of us are susceptible to epilepsy but again this is something that should have been dealt with.
Although we COULD have invited another couple/family to stay with us, be advised that the loft bedroom's ceiling is sloped and very low so one person would definitely hit their head getting out of bed & would have to get out on other side
On the positive side- besides location (walking distance to lifts- which was the main reason we picked this place), the couches were comfy and the beds were too.