Innvendig

Anmeldelser av Clinton Inn Hotel & Event Center

3 out of 5
Clinton Inn Hotel & Event Center
145 Dean Drive, Tenafly, NJ

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 325 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 318 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 181 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 96 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 87 av totalt 1007 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,0/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Xiomary

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
clean room, comfortable beds, and respectful staff,
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

JONKERWIN

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not the best experience. The hallway that I used to walk to the room was under renovation on the third fooor. And I was two doors down from the wall appearing under construction. Very dusty and stuffy. In the room, AC was not working even though I tried to decrease the temperature. Felt air but it was on a very low speed even though the thermostat said “High.” It felt humid inside and I was sweating in bed. The hallway was the same temperature. Walked to the front desk where I CLEARLY felt air conditioned air. Spoke to front desk and requested a room change. She instead called the engineer. He came to turn some things and said it “wasn’t circulating the air” though he agreed feeling the same low speed air I mentioned. Ultimately, he provided an electric fan to blow what little cold air came out. I would have preferred a new room but decided to sleep since I had to travel the next day. The walls were peeling behind the TV and saw black mold in the bathroom. In the morning on checkout I discussed my issue with Soma who stated he couldn’t provide compensation as I booked through a third party. I came per recommendation of friends. I rarely write poor reviews but I may not return.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 1 natt i mai 2024

8/10 – Bra

Cletus

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to relax and enjoy the needed privacy and quietness
Bodde her 2 netter i mai 2024

6/10 – Grei

Jeffrey

Reiste med partner
Likte: Personale og service og fasiliteter
need a bit of updating renovation
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jo-Ann

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bbb
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Walter

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Poorly light parking lots. Big commercial truck is beings repaired in hotel parking. There's industrial equipment being stored in parking lot as well. This should be a $75 a night hotel. Just gross.
Bodde her 1 natt i mai 2024

8/10 – Bra

Donald og Bloomington

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No complaints at all
Bodde her 2 netter i mai 2024

10/10 – Utmerket

John

Likte: Renhold og personale og service
Friendly staff, clean room but requires some TLC. The hotel is somewhat outdated and could use a refresh. Lots of parking. The town is wonderful with lots of shops and dining options.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yaneyris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Robyn og Montvale

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Upon walking into the hotel, I noticed an odor of gas and the scent of Curry. The bathroom was old with a stained tub and Duct tape under the sink to cover a damaged wall. This is in room 216.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

T

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024

6/10 – Grei

Anne

Average
Bodde her 3 netter i mars 2024
Svar fra Soma den 15. apr. 2024
Thanks

8/10 – Bra

Shi ho

Likte: Romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Joan

Reiste med en gruppe
Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024

10/10 – Utmerket

RICHARD

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had an issue with the AC/heat in the room but the staff moved us to another room the next night
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Yuliya

Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
I can accept an old smelly hotel for one night but the service was horrible, staff were rude. They surprise you with 150$ deposit and it takes days to get it back. I needed an invoice, it was a business trip, asked several times for it, never got it. Room was okay, tv wasn’t working. They have no email and sending an invoice by email looks like something impossible for them.

6/10 – Grei

Patricia

Reiste med familie
The rooms were very hot and stuffy. Very dry heat. Had to go outside to take deep breaths as it was like a sauna.
Bodde her 2 netter i januar 2024

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 1 natt i januar 2024

4/10 – Dårlig

matthew

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is old and depressing. No restaurant or bar on premises. Carpeting is old and musty as are the walls. Has declined tremendously.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful building! Easy parking, close to shops and restaurants. Helpful staff.
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Theresa og Bergenfield

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well, the man at the counter was very rude. I booked through the Expedia app. I checked the website for Clinton Inn and there was nothing about leaving $150 deposit until I came to check in My room has blue masking tape around the toilet. The tub is filthy. He put me in the last room on the first floor away from everything can’t get ice on the first floor. You have to go up to the second. .. the man who checked me in, was very, very rude, chewing food as he’s talking to me… Would not even look at me and kept pointing to the sign on the wall that says you have to leave a deposit. he saw that I reserved the room because I never gave him my name so when I reserved it, the total with tax was on my confirmation I am very upset with both Expedia and the Clinton inn. I will never stay here again I better get my $150 deposit back this needs to be corrected. False advertisement No wonder I’m the only one staying at the hotel.

10/10 – Utmerket

ziv

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2024

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and clean!
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Lisa

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jeferson

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Funcionários atenciosos e educados, uma ótima experiência
Bodde her 2 netter i desember 2023

8/10 – Bra

Xuan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Carpets are old
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Avery

10/10 – Utmerket

László

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location pretty good, 40-50 min to NYC Bus Terminal. Clear room with old and almost broken, but usable facilities. Finally I'm satisfied.
Bodde her 11 netter i desember 2023

4/10 – Dårlig

Maria D

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I need remodeling. Bathrooms are terrible, old and some areas even had “blue tape” underneath the sink, the wall paper coming out
Bodde her 3 netter i desember 2023
Svar fra GM den 27. des. 2023
Dear Maria D, I'm sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Mark Hayward General Manager

10/10 – Utmerket

Kevin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

6/10 – Grei

Ed

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Needs TLC
Great location for visiting family but run down - hotel needs maintenance and deep cleaning ….. peeling wallpaper …. Dirty elevator / carpeting ….. dated rooms
Bodde her 1 natt i desember 2023
Svar fra GM den 23. des. 2023
Dear Ed,We strive to provide a bright, fresh, and comfortable hotel experience, and we deeply apologize for falling short in these areas during your stay. We appreciate your patronage and the time you took to share your feedback with us. Our team carefully reviews all feedback to identify areas where we can make improvements. We hope you will consider giving us another chance to show you that your comfort is our top priority. Thank you for choosing our hotel.Sincerely,Mark HaywardGeneral Manager

2/10 – Forferdelig

Steven

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Dirty showerhead, hair in tub and bed. Heat didn’t work, ILLEGAL space heater that also didn't work was in room.
Bodde her 1 natt i desember 2023
Svar fra GM den 15. des. 2023
Dear Steven, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our maintenance and housekeeping teams for immediate improvement. I'm sorry we fell short of providing the high level of satisfaction you are accustomed to and deserve with your stay. Your experience is important to us and we hope you'll give us another opportunity soon to make your visit the best it can be. Sincerely, Mark Hayward General Manager

6/10 – Grei

Ruben

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra GM den 14. des. 2023
Dear Ruben, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Mark Hayward General Manager

8/10 – Bra

Lance

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
*
Bodde her 2 netter i desember 2023
Svar fra GM den 14. des. 2023
Dear Lance, Thank you for the great rating. It was our pleasure to host you, and we hope to do so again soon. Best, Mark Hayward General Manager

2/10 – Forferdelig

Elizabeth

Bodde her 4 netter i desember 2023
Svar fra GM den 14. des. 2023
Dear Elizabeth, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Mark Hayward General Manager

2/10 – Forferdelig

Amita

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I didn't likecthe hotel at all. Its very old .Heater was nit working, shower was not working. .condition of the hotel is very bad
Bodde her 3 netter i desember 2023
Svar fra GM den 13. des. 2023
Dear Amita, I'm sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Mark Hayward General Manager

10/10 – Utmerket

Fu

Bodde her 1 natt i desember 2023
Svar fra GM den 14. des. 2023
Dear Fu, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Mark Hayward General Manager

2/10 – Forferdelig

Dylan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Heat didn’t work in my room. Told front desk about the issue and
Svar fra GM den 10. des. 2023
Dear Dylan,We are very sorry that you experienced issues with temperature control and that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay.Sincerely,Mark HaywardGeneral Manager

10/10 – Utmerket

LEONARDO

Forretningsreisende
Likte: Fasiliteter

8/10 – Bra

Deborah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Gregg

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice and affordable
Bodde her 1 natt i november 2023
Svar fra GM den 7. des. 2023
Dear Gregg, I am glad our Clinton Inn provided you with a five-star experience while visiting Tenafly. Thank you for your business and for taking the time to sing our praises in this great review. We hope to see you again in the future. Best, Mark Hayward General Manager

10/10 – Utmerket

Jo-Ann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nn
Bodde her 5 netter i november 2023
Svar fra GM den 29. nov. 2023
Dear Jo-Ann, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Mark Hayward General Manager

8/10 – Bra

Karen

Reiste med partner
Likte ikke: Fasiliteter
The location is great; near enough to NYC with a bus outside the door. The room was cozy and spacious with a comfortable bed. The maid service was very good. The management is not overly consumer friendly. Coffee available but not tea; seems odd since there is no coffee shop or food services in the hotel. My family has stayed there when we have family functions in the area and I personally am happy to do so again.
Bodde her 4 netter i november 2023
Svar fra GM den 28. nov. 2023
Dear Karen,Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our location and comfortable accommodations while in town visiting family. I appreciate your comments regarding tea, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon.Best,Mark HaywardGeneral Manager

2/10 – Forferdelig

John

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Such a tired hotel. It needs to be reinvented by a modern hotel brand. Otherwise shut it down before lack cleanliness does it
Bodde her 1 natt i november 2023
Svar fra GM den 28. nov. 2023
Dear John,We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you in the future.Sincerely,Mark HaywardGeneral Manager

10/10 – Utmerket

Jo-Ann

Bodde her 1 natt i november 2023
Svar fra GM den 23. des. 2023
Dear Jo-Ann,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Mark HaywardGeneral Manager

2/10 – Forferdelig

David

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only reason is it’s close to where I wanted
Bodde her 1 natt i november 2023
Svar fra GM den 28. nov. 2023
Dear David, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely,Mark Hayward General Manager

4/10 – Dårlig

Jennifer og Springfield

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
While the location is great the rooms are in need of renovation. The bathroom had peeling wallpaper and what looked to be water damage. The control for the heat didn’t work and there were bug traps under the heater.
Bodde her 1 natt i november 2023
Svar fra GM den 28. nov. 2023
Dear Jennifer,Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that cleanliness is our top priority.Sincerely,Mark HaywardGeneral Manager

6/10 – Grei

Luigi

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
poor hvac
Bodde her 1 natt i november 2023
Svar fra GM den 25. nov. 2023
Dear Luigi,I'm very sorry that you had issues with temperature control. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Mark HaywardGeneral Manager

10/10 – Utmerket

Susan

Bodde her 1 natt i november 2023