After checking into the room, you proceeded to smoke despite being aware that it was a non-smoking room. The front desk simply requested that you vacate the property as you had just checked in, without imposing any penalties. While we understand your dissatisfaction, it does not justify making inappropriate comments in your review. We maintain a firm stance against personal remarks directed at our employees. We sincerely value and commend our employees who adhere to hotel policies. Have a blessed day.

Thank you for your feedback. We would like to clarify that our hotel was open, and there was no fire incident during your intended stay. We apologize for any confusion and inconvenience. It is possible that you may have gone to the wrong location. Please feel free to reach out if you need any assistance or have any further questions.

Thank you for the positive review of Super 8 Temple Texas I-35! We're glad you found our hotel very clean and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back in the future!

Thank you for your feedback. We are sorry to hear that you were unable to make it to your reservation. We hope that everything is well with you.Please note that when a guest does not show up for a reservation, the room is held for the guest for the first night of their stay. After that, the reservation is automatically process as now show. As a result, your card may have been charged for the first night of your stay.We apologize for any confusion or inconvenience this may have caused. Please don't hesitate to contact us if you have any further questions or concerns.Thank you for considering us for your travel needs, and we hope to have the opportunity to welcome you in the future.

Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We have addressed the issues you raised with our staff and taken measures to ensure that our property is maintained to the highest standards of cleanliness and safety for our guests.We would like to extend an invitation for you to return and give us another chance to provide you with a superior experience. If you would like to discuss the matter further, please feel free to contact us directly.

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We appreciate your feedback and look forward to welcoming you back soon.

We will take steps to address this issue and ensure it doesn't happen again in the future. In the meantime, please accept our sincerest apologies and feel free to reach out to us directly if you have any further concerns.