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«They could not accommodate my health issue as i reserved the room and showed up later in the evening, but the manager and owner himself went out of their way to make sure i was safe.. the owner even went to another hotel to get me a room where I'd be healthy and happy. I cannot thank them enough for their understanding and complete kindness. These guys deserve 10 stars but it's not an option.»

«Terrible service, you have to wait a long time for food in the restaurant. When they loose/ delay the laundry, it's excuses and lying. The view is nice though»

«Excelente experiencia en Casa Anabela. Las habitaciones muy comodas de muy buen gusto, muy cerca caminando para llegar a sitios de interes del centro histórico. El desayuno muy rico y completo. La atención brindada por María, Anabela, Mary y Lenin es excelente, lo hacen sentir bienvenido y como en casa. El transporte para ser recogidos en el aeropuerto se puede coordinar con el hotel por un precio razonable, nosotros así lo hicimos y Lenin nos estaba esperando a nuestra llegada. En caso de ...

«Room was lovely and clean and had a very large bathroom as well. Very well appointed in keeping with the theme of a Basilica . Felt slightly unsafe walking at nights in the area but taxis easily available and very reasonable »

«Excellent service. Front desk and restaurant were very professional. Great stay. »

«no use el spa y si acepta mascotas»

«Very clean. Wait staff was friendly and accommodating. Breakfast was phenomenal. Conveniently located in the historical district of Quito. »

«Airport shuttle driver waiting for me at airport with my name on a sign. Return ride to airport was on time as promised. Breakfast was great! Hernan was a gracious host. He made sure I had everything I needed. He even booked a tour for me and another guest in which he took the time to be our guide and driver. Great stay! Thank you Hernan!»

«Continental breakfast ok. Staff very helpful and nice A lot of shops near by. »

«Staff warm and hospitable Room clean and comfy Parking, complimentary breakfast»

«Historic building. Very well located near old town. Good service and excellent breakfast. The only negative was the comfort of the bed.»

«Breakfast was incredible - once around the menu. Staff couldn't be more attentive and helpful. Decor in this historic home simple, but classy. »

«Great location-just 1 block north of Plaza Grande (as hotels.com says but contrary to what Google maps say as of today: and you'll need to tell cabs/ubers/...). My room was quite quiet despite of being right downtown. The people running the hotel are very friendly and helpful. I'd certainly stay at Casa Colonial again.»

«Old but nice hotel. Great staff. Some noise from the street»

«Etter flere netter i kummerlige forhold, var det himmelen å komme til Carlota!»

«Really lovely place! Clean and tidy and beautiful views. A really nice cafe available and a terrace where you can sit and enjoy the sun. Appears to be a very Spanish speaking hostel to make people aware but had no problems here»

«Very well located, big room and beds. Very pleasant place. Good service! The rooms towards the street may be a bit noisy. Recommended hotel in Quito.»

«Desayuno excelente »