4/10 – Dårlig
M og Oslo
3. jan. 2016
Likte ikke: Personale og service og romkomfort
You better have plenty of time to spare
The location of the hotel is great, as it's right by the beach, just a short bridge over the disgusting lagune. The rooms are ok, but not nearly as good as i would expect from a hotel in this price-range. Rooms are big, but feel very cold with the stone floor and walls, and no furniture besides a bed, a closet and a small table (all look quite old). Not a lot of hotels to choose from, so not sure if the alternatives are much better.
The major disadvantage of this hotel, is the staff. There's a lot of staff, but they are utterly useless! When you order food at their restaurant, which you'll have to do since there are no alternatives, you have to give them your order at least 3 times before they actually consider giving it to the kitchen. Once they have your order, you'll get something back (likely not what you actually ordered, but something), in about 45 minutes if you're lucky. Even if you just ask for a coffee, it will take them at least 30-45 min. If you need to ask the staff for a towel or any service at all, then good luck to you. You'll have to ask/tell them many times, and it will take a long time before they bother doing anything, if anything at all. We weren't the only ones with this problem, every day i saw customers almost crying when they tried to get help with even the smallest things from the staff.