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Anmeldelser av Hotel De'La Ferns, Cameron Highlands

3.5 out of 5
Hotel De'La Ferns, Cameron Highlands
Batu 39 Jalan Besar, Tanah Rata, Pahang

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 104 av totalt 463 anmeldelser." "
Rangering på 8 − Bra. 206 av totalt 463 anmeldelser." "
Rangering på 6 − Grei. 121 av totalt 463 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 463 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 463 anmeldelser." "

7,8/10

Renhold

7,8/10

Personale og service

8,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jannike

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
We had a very pleasant stay at Hotel de la ferns. The manager gave us extra service by helping us with the bus. The room was big and had a bathtub. Breakfast was very good.
Bodde her 1 natt i oktober 2018

4/10 – Dårlig

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Et nokså slitt halal-hotell.

8/10 – Bra

Kum Hoong

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is facing the main road, and the car passing is very noisy.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

benjamin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A quiet, clean hotel away from much of the bustle of tana rata.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Yoshitaka

Likte: Renhold og personale og service
Bodde her 2 netter i oktober 2023

8/10 – Bra

Siti Zawiah

Likte: Personale og service
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Muhammad

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mai 2023

8/10 – Bra

TAKANO

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
夜、お酒が飲めるバーがあればもっとよかった。
Bodde her 2 netter i april 2023
Svar fra ida den 29. apr. 2023
Dear Mr Takano,Thank you for your review, sorry to informed you our restaurant is Halal Restaurant we unable to server alcohol and unable to open bar , next time if you come again you can go to Casa de la rosa hotel our sister hotel can bring alcohol and enjoy your holiday :)

10/10 – Utmerket

Asyraaf

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2022

6/10 – Grei

Zhao Zhen

Bodde her 1 natt i oktober 2022

8/10 – Bra

Erik

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2022

8/10 – Bra

Ada

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Room service done with do not disturb sign hanged
I asked front desk not to do the room service and requested a do not disturb tag. The front desk said yes and told me to call for anything I need. After a day trip back, my room still serviced and everything is touched which make me not comfortable
Bodde her 1 natt i august 2022

8/10 – Bra

JACLYN CHUN YIN

Reiste med familie
Likte: Renhold og personale og service
Affordable price with breakfast included. Family with 3 and 4 highly recommended
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Ella og Waterloo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was easy to find, parking was excellent. The breakfast was great! There was lots of choices and all was well prepared. I like having hot milk to put into my hot coffee! The staff were friendly and efficient.
Bodde her 2 netter i juni 2022

8/10 – Bra

Aminuddin

Bodde her 1 natt i juni 2022

8/10 – Bra

Sandra

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ok hotel. Nothing special negative, nothing special positive. Breafast choice could be better.
Bodde her 3 netter i mai 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice and Quiet environement.
Good location. Cosy and tidy environment.
Bodde her 1 natt i februar 2022

10/10 – Utmerket

Muhd Nasrin Mohd

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant stay
Bodde her 1 natt i januar 2022

10/10 – Utmerket

Yin Shen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall great stay, minus other smoking guests
Located not far from attractions and food, but still managed to be peaceful and quiet. Hot water pressure was great, breakfast was alright, no complaints, bed linens were comfortable, both firm and soft pillows were offered in room as well. Only issue I had was cigarette smoke coming from another guest’s window from a floor below. Room windows are not fully sealed, hence was breathing secondhand smoke.
Bodde her 2 netter i desember 2021

8/10 – Bra

LEE LENG

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel with great stay
The room is spacious and clean, staff was friendly and attentive only the downside is our room near to the roadside a bit noisy if motorists pass by, breakfast not much choices parking limited
Bodde her 1 natt i desember 2021

8/10 – Bra

yin hoong

Bodde her 1 natt i desember 2021

10/10 – Utmerket

khor

Bodde her 1 natt i november 2021

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2020

6/10 – Grei

VR og Penang

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold
Rooms were large, suitable for family. However, its old hotel, requires a refurbishment. Breakfast was below standard.
Bodde her 1 natt i juli 2020

10/10 – Utmerket

Norhidayah

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel yang menarik untuk bermalam.. cuma perlu tingkatkan kualiti servis bilik.. lambat dapat seterika..
Bodde her 1 natt i juni 2020

10/10 – Utmerket

Adila

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2020

8/10 – Bra

Mohd

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2020

8/10 – Bra

Abdul og Kuala Lumpur

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just breakfast not so wow.. Just normal breakfast only... The rest ok...
Bodde her 1 natt i mars 2020
Svar fra Manager den 12. mars 2020
Dear Abdullah We thank you for your recent stay and review.

10/10 – Utmerket

Darren

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable base for Cameron Highlands
Location - Out of the centre of Tanah Rata, so it's quiet. Tourist sites are spread far and wide, so you need transport anyway. Service - efficient and friendly Accommodation - very comfortable, large bed, table and chair, small balcony. The music playing in the corridors is weird... we could hear it from inside our room. Eating - Breakfast, large selection of hot and cold. Tea and coffee in room Wi-fi - poor reception, timed out regularly, reverted to using phone as hotspot. Summary - recommended as a base in Cameron Highlands
Bodde her 2 netter i februar 2020
Svar fra Manager den 9. mars 2020
Dear Darren We thank you for your recent stay and review. As for the corridor music or pipped in, it starts from 08:30 am to 10:00 pm, we are sorry if it was uncomfortable. We are really looking into the WiFi issues and hope to solve it as soon as our vendor has identified the replacements.

4/10 – Dårlig

James

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Very tired and drab
very shabby hotel. Musty smell in the rooms, unwelcoming reception, poor breakfast, and no air conditioning (use the window, it’s natural). Checked out after a day
Bodde her 1 natt i februar 2020
Svar fra Hotel Manager den 2. mars 2020
Dear James We thank you for your recent stay and review. We are really saddened by the treatment given to you. Nevertheless, we are getting to the bottom of things and will speak to all our Associates on the value of Guest Experiences.

6/10 – Grei

Mark

Likte: Renhold og personale og service
Functional
Friendly staff and clean & functional hotel. OK for a one night stop over Butkus if town and parts in need upgrading
Bodde her 1 natt i februar 2020
Svar fra Manager den 18. feb. 2020
Dear Mark We thank you for your review

6/10 – Grei

Lesley Meng Choo

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2020
Svar fra Manager den 18. feb. 2020
Dear Lesley We thank you for your review

8/10 – Bra

Nerina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Better than expected. Food is delicious !
Bodde her 2 netter i desember 2019
Svar fra Fazlin den 13. jan. 2020
Dear Nerina, Thank your for your positive feedback. Please come and stay with us again. Best Regards

8/10 – Bra

Ane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff. Bad internet connection.
Bodde her 2 netter i desember 2019
Svar fra Fazlin den 3. jan. 2020
Dear Ane, Thank you for your recent stay with us. We are extremely sad that you had encountered this issue. We have taken look at the issue mentioned and we will try our best to improve it next time Best Regards Reservation Departments

10/10 – Utmerket

Caisha Nivenia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect
Bodde her 1 natt i desember 2019
Svar fra Fazlin den 3. jan. 2020
Dear Caisha Nivenia, Thanks for your positive feedback about our hotel. Please come and stay with us again! :) Best Regards, Reservation Department.

8/10 – Bra

Lee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice environment, away from town. Nice for relaxing. Large parking area. Helpful staff.
Bodde her 1 natt i desember 2019
Svar fra Fazlin den 3. jan. 2020
Dear Lee, Thanks for your positive feedback about our hotel. Please come and stay with us again! :) Best Regards, Reservation Department.

10/10 – Utmerket

Chin Long

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019
Svar fra Fazlin den 3. jan. 2020
Dear Chin Long, Thanks for your positive feedback about our hotel. Please come and stay with us again! :) Best Regards, Reservation Department.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Soft boil egg and omlete station is main key to breakfast buffet.. hope to see those station in future..
Bodde her 1 natt i november 2019
Svar fra Fazlin den 3. jan. 2020
Dear Guest, Thank you for your recent stay with us. We will try our best to make varieties of breakfast and enjoyable for you to come visit in our hotel next time. Best Regards Reservation Departments

10/10 – Utmerket

Shariq

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good for families
Amazing place
Bodde her 1 natt i november 2019
Svar fra Fazlin den 3. jan. 2020
Dear Shariq, Thanks for your positive feedback about our hotel. Please come and stay with us again! :) Best Regards, Reservation Department.

10/10 – Utmerket

Jenny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dejligt genvisit
Genvisit efter et dejligt ophold i februar 2018 og vi blev ikke skuffet. Stort værelse med balkon og stort badeværelse. Hvis vi manglede noget (håndklæder og lignende) blev det leveret med det samme. Personalet arbejdede hele tiden på at holde restauranten ryddet og præsentabel. Prøv deres sandwiches - men nok kun en til deling, de er virkelig gode, men enorme!
Bodde her 3 netter i oktober 2019
Svar fra Fazlin den 13. jan. 2020
Dear Dejligt Genvisit Thank you for your positive feedback to our hotel. We welcome you for another visit next time.

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was spacious
Bodde her 1 natt i oktober 2019
Svar fra Fazlin den 13. jan. 2020
Dear guest, Thank you for your positive feedback about our hotel. Please come and stay with us again!

8/10 – Bra

Winnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
早餐選擇少。酒店不近市中心。
早餐選擇少。酒店不近市中心，吃飯要揸車去。房間大, 浴室也大, 水壓大, 水也夠熱. 大床總是偏向一面, 睡不好。
Bodde her 1 natt i oktober 2019
Svar fra Fazlin den 13. jan. 2020
Dear Winnie, Thank you for your recent stay with us. We're sorry for you to encountered this problem. We have taken look at the issue mentioned, and we will try our best to improve it next time.

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean with nice balcony with pretty view, just not much amenities surrounding the hotel
Bodde her 2 netter i august 2019
Svar fra Fazlin den 13. jan. 2020
Dear Guest, Thank you for your recent stay with us, we appreciate it. We will try our best to improve it next time.

4/10 – Dårlig

Carsten

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay Away
+ friendly personal (mostly) + wifi - they tryed to charge us 80 € on our credit card for a sprite (!) during checkout - they charged the tourist tax twice (as we didn`t received a proof of payment when we payed at arrival) - in our room diappeared our USB-Hub, a silk scarf and a new pullover - my wife is more then sad - dark room - musty smell - terrible breakfast - noisy street around the whole hotel
Bodde her 2 netter i juli 2019
Svar fra Fazlin den 13. jan. 2020
Dear Carsten, Thank you for your recent stay with us. We appreciate your feedback and we're truly sorry for you to encountered this problem. We have taken look at the issue mentioned and we will try our best to improve it.

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not exactly walking distance to town but we have cars so still ok. Not extensive spread but reasonably good breakfast in my view. 5 mins drive to Brinchang weekend night market, big room with bathtub & ample parking lots in front of lobby.
Bodde her 2 netter i august 2019
Svar fra Fazlin den 13. jan. 2020
Dear Guest, Thank you for your recent stay with us. We appreciate your good feedback about our hotel. Till we meet again

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It a pleasant stay for me and my family. The location is quite central and accessible
Bodde her 2 netter i august 2019
Svar fra Admin den 13. aug. 2019
thanks and please come again. Have a nice day and till we meet again.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
I don’t have a serious complain on this hotel at all but don’t desire to stay here again by just thinking I would be able to stay similar hotel with cheaper price or better hotel with a little bit higher price. Breakfast is not bad but just normal (Asian, Indian breakfast) The location is not so good. Definitely, need a car to go anywhere or do hiking.
Bodde her 2 netter i august 2019
Svar fra Fazlin den 13. jan. 2020
Dear guest, Thank you for your recent stay with us. We appreciate your feedback about our hotel, have a nice day and till we met again.

10/10 – Utmerket

Zaw Min

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay at Hotel D’La Fern.
It’s a 3 star hotel and standard is quite a good and pleasant stay there, receptionists are nice and warm, staff at restaurant are nice and helpful too.
Bodde her 2 netter i august 2019
Svar fra admin den 13. aug. 2019
Thank You for your review. Hope we can see you again soon.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kawasan hotel tidak padat dengan bangunan lain
Bodde her 2 netter i juli 2019
Svar fra Fazlin den 13. jan. 2020
Dear guest, Thank you for your recent stay with us. We appreciate your feedback and do hope for you to stay with us again.

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The decor is a bit dated and the cleaning could be more thorough... but the staff was so helpful and friendly, it really made a difference. The buffet breakfast was great with a lot of vegetarian options. We had dinner at the restaurant twice and they accommodated our dietary requirement very well. We will definitely be back.
Bodde her 3 netter i juli 2019
Svar fra manager den 10. aug. 2019
We thank you for your response and do hope to see you back with us, again