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Anmeldelser av Best Western Sanctuary Inn

4 out of 5
Best Western Sanctuary Inn
293 Marius Street, Tamworth, NSW

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 322 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 389 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 164 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 84 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 41 av totalt 1000 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Abinesh

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet and value for money.
Bodde her 1 natt i mai 2024

8/10 – Bra

Teniell

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Colin

Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Firstly they do not have a Hot Tub as advertised, this was a major reason for booking this motel. In my room neither the TV or Alarm clock worked properly.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Leah

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
For the price that we paid, the room was very outdated and did not match the photos on the website. The toilet wouldn’t flush properly, there were stains on the carpet, cracks in the walls, the coffee table was falling apart and the wood on the cupboards was peeling. We were very disappointed.
Bodde her 2 netter i mai 2024

6/10 – Grei

Peter og Sydney

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room is old, in good condition but feels old. The bathrooms are old. They need renovation. The restaurant is overpriced for its quality. Continental breakfast is minimal
Bodde her 2 netter i april 2024

6/10 – Grei

Janelle

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We stayed at this motel several years ago and it was fantastic. Unfortunately now it is aged and drab - so disappointed
Bodde her 1 natt i april 2024

4/10 – Dårlig

Lauren

Bodde her 1 natt i april 2024

4/10 – Dårlig

Korey

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The place is very old and is run down in areas. The staff do the best they can under the circumstances I guess. There was black mould in our bathroom in a few areas, plus cracks in the walls. I can say that in real life the place looks nothing like it does in the online photos. It wasn’t priced accordingly either, and to be honest I regret booking there.
Bodde her 1 natt i mars 2024

8/10 – Bra

Shane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Nick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great bed fantastic shower and clean.
Bodde her 1 natt i mars 2024

8/10 – Bra

Matt

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to woolies. Some general maintenance in room on property would lift the overall experience
Bodde her 3 netter i februar 2024

8/10 – Bra

Wayne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

Helen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to access property with a nice feel to it. Great parking. Good dining room and lovely staff. Bed is quite soft and needs replacement mattress at least otherwise very good.
Bodde her 1 natt i februar 2024

8/10 – Bra

Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed ourcstay
Bodde her 1 natt i februar 2024

6/10 – Grei

christopher

Reiste med partner
Likte: Personale og service
The first room we received had a strong cigarette smell all through the room and the toilet had been used but not flushed. The staff were very good and moved us with an upgrade. But the new room was dusty from lack of wiping down and the shower had mold in all the corners of the shower.

6/10 – Grei

Hadyn

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It is a very tired property. Bathroom had a dead moth on the floor, a cockroach visited (won't be back), and there was a horrible drain smell in the bathroom and outside.
Bodde her 2 netter i februar 2024

8/10 – Bra

Tim

Bodde her 1 natt i februar 2024

8/10 – Bra

WILLIAM

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get to and get out of.
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

CHEE TONG

Bodde her 1 natt i januar 2024

8/10 – Bra

Nilda

Bodde her 6 netter i januar 2024

4/10 – Dårlig

Tasman

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was very old and looked very very dirty. The shower was not a sperate room with only a curtain that did not fit separating it from the bed. Will never stay here again
Bodde her 1 natt i januar 2024

6/10 – Grei

Todd

Bodde her 2 netter i januar 2024

6/10 – Grei

John

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff were very nice and accommodating. Food was not bad. Room was quite disappointing. No TV. Ancient, threadbare, stained carpet. I felt the price was high, given the property’s condition
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Kynan

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Pool area not cleaned. Rooms old, stained and dirty. Non existent bbq area. Playground was just a paddock.
Bodde her 1 natt i januar 2024
Svar fra CK den 12. jan. 2024
Dear Kynan,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 02 67662903.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

6/10 – Grei

Ken

Reiste med partner
Likte: Renhold og personale og service
No spare table or chairs ants on top of frig area
Bodde her 1 natt i desember 2023
Svar fra CK den 12. jan. 2024
Dear Ken,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 02 67662903.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

10/10 – Utmerket

kim

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
absolutely best western
my stay was great room was beautiful very clean, the pool was absolutely wonderful and staff very nice and friendly i will most definately stay here again and do recommend best western sanctuary inn at tamworth i had no problems and enjoyed my stay fully thankyou
Bodde her 2 netter i desember 2023
Svar fra CK den 12. jan. 2024
Dear Kim,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback. Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

8/10 – Bra

Alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient, quiet and easy walk to shops, eateries, etc. Room was clean and bed comfortable although pictures on website room seemed bigger. Included free Continental breakfast. Bang for buck? Didn't feel like it. Overall, just stayed a night, would I stay here again? Probably not.
Bodde her 1 natt i januar 2024
Svar fra CK den 12. jan. 2024
Dear Alan,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback. Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

8/10 – Bra

Andrew

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
very comfortable bed and well designed room. Spa bath a great unexpected extra. However houskeeping needs to improve bathroom cleaning (dirt in corners, mildrew) and management needs to replace airconditioners - too noisy to want to use, but too hot to not use. Also no way of getting fresh air into the room so the smell of disinfectant cleaning products was overwhelming
Bodde her 1 natt i desember 2023
Svar fra CK den 12. jan. 2024
Dear Andrew, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

8/10 – Bra

Julie

Likte: Renhold og personale og service
I liked the friendly staff & the convenient location. The decor & ammenities in the room were tired & in need of a revamp. The shower rail in our ensuite kept falling off the wall & the tv could only receive limited free to air channels.
Bodde her 2 netter i desember 2023
Svar fra CK den 12. jan. 2024
Dear Julie, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

10/10 – Utmerket

Nicholas

Bodde her 1 natt i desember 2023
Svar fra CK den 12. jan. 2024
Dear Nicholas, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you again for taking the time to post your feedback.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

6/10 – Grei

Leigh

Forretningsreisende
Likte: Personale og service
Good value
Stayed one night on a recent business trip. Adequate for an overnight stay but the furniture, bed included could be in better condition. The cleanliness of the bathroom could also be a little better. All in all a good night's sleep
Bodde her 1 natt i desember 2023
Svar fra CK den 12. jan. 2024
Dear Leigh, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you again for taking the time to post your feedback.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

8/10 – Bra

Jan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra CK den 12. jan. 2024
Dear Jan, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you again for taking the time to post your feedback.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

10/10 – Utmerket

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Standard room not overly large. Have to scroll through a lot of TV channels as many don't work but a large selection. Could do with better lighting over table. On the positive side: very clean, no noise from adjacent units, friendly staff. Will stay there again in a couple of weeks.
Bodde her 2 netter i desember 2023
Svar fra CK den 12. jan. 2024
Dear Kevin,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback. Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

10/10 – Utmerket

Nathan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was easy
Bodde her 1 natt i desember 2023
Svar fra CK den 12. jan. 2024
Dear Nathan,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback. Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

10/10 – Utmerket

Chelsea

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a laundry, friendly staff.
Bodde her 5 netter i november 2023
Svar fra CK den 12. jan. 2024
Dear Chelsea,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback. Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

8/10 – Bra

Al

Bodde her 1 natt i november 2023
Svar fra CK den 12. jan. 2024
Dear AI,We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback. Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

2/10 – Forferdelig

JAMILLA

Bodde her 1 natt i november 2023
Svar fra CK den 19. nov. 2023
Dear Jamilla,Thank you for your review. I am little confused as you had posted a review for Best Western Sanctuary Inn advising you enjoyed your stay and gave us 10/10 and in this review you have given us 2/10. Could you please advise what went wrong? or if this negative review is a mistake please delete the review.If you would like to discuss this further, please feel free to contact me directly at the hotel.Thank you again. have a good day.Regards,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

10/10 – Utmerket

JAMILLA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dont judge till you try
We had a wonderful stay. I was worried when I first got here but found everything to be clean and on point. We will definitely stay here again. The restaurant was a real winner. We were here for two nights and enjoyed dinner both nights. Staff were obliging and really friendly.
Bodde her 1 natt i november 2023
Svar fra CK den 12. jan. 2024
Dear Jamilla,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you for taking the time to post your feedback. Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

8/10 – Bra

David

Likte: Renhold og personale og service
Bodde her 1 natt i november 2023
Svar fra CK den 19. nov. 2023
Dear David,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you again.Sincerely,Chirag KhattarHotel Operations Manager

6/10 – Grei

Sebastian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rooms are dated but the service and restaurant is good
Bodde her 1 natt i november 2023
Svar fra Best Western Sanctuary Inn team den 15. nov. 2023
we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Best Western Sanctuary Inn team

10/10 – Utmerket

Trevor

Bodde her 1 natt i oktober 2023
Svar fra CK den 19. nov. 2023
Dear Trevor,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 02 67662903.Thank you again.Sincerely,Chirag KhattarHotel Operations ManagerBest Western Sanctuary Inn

10/10 – Utmerket

Karen

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was good
Bodde her 1 natt i oktober 2023
Svar fra Best Western Sanctuary Inn team den 3. nov. 2023
Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at Best Western Sanctuary Inn.Regards,Best Western Sanctuary Inn team

6/10 – Grei

Grant

Forretningsreisende
Likte: Renhold og personale og service
Noise from truck air brakes all night and morning from room 2. King bed was actually two bed mattresses pushed together meaning you couldn’t lie in middle. Book the double and single bed. No water pressure in morning and only warm water no cold had to be applied.
Bodde her 1 natt i oktober 2023
Svar fra Best Western Sanctuary Inn team den 3. nov. 2023
Dear Grant,Thank you for taking the time to leave us a review. We have reviewed your feedback with our housekeeping and maintenance teams, thank you giving us the opportunity to review our performance and improve. Regards, Best Western Sanctuary Inn team

8/10 – Bra

Catherine

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Best Western Sanctuary Inn team den 12. okt. 2023
we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Best Western Sanctuary Inn team

2/10 – Forferdelig

Darren

Bodde her 1 natt i september 2023
Svar fra Best Western Sanctuary Inn team den 3. nov. 2023
Dear Darren,Thank you for taking the time to leave us a review. Regards, Best Western Sanctuary Inn team

6/10 – Grei

Scott

Reiste med familie og små barn
Front door hard to close because stuck on carpet room 42. AC did a auto clean at some stage and sprayed stuff all over the bed and floor. Continental breakfast was very basic and mis-leading. Floors creeky in the room and where we had breakfast floors were terribly creeky. Bed was comfy, staff were friendly. Great location.
Bodde her 1 natt i oktober 2023
Svar fra Best Western Sanctuary Inn den 8. okt. 2023
HI Scott,we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Best Western Sanctuary Inn team

10/10 – Utmerket

Samir

Likte: Renhold og personale og service
Bodde her 1 natt i oktober 2023
Svar fra Best Western Sanctuary Inn Team den 8. okt. 2023
Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again soon at Best Western Sanctuary Inn.Regards,Best Western Sanctuary Inn team

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was very small, they have tried to squeeze too much in. Had problems with the coffee machine not working & complementary pods not in the room. Room was very noisy.
Bodde her 1 natt i oktober 2023
Svar fra Best Western Sanctuary Inn den 12. okt. 2023
we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Best Western Sanctuary Inn team

8/10 – Bra

Trudy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was decent accommodation, that included breakfast, but nothing worthwhile eating and you had to pay five dollars extra to get coffee.
Bodde her 1 natt i september 2023
Svar fra Best Western Sanctuary Inn Team den 12. okt. 2023
we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Best Western Sanctuary Inn team

6/10 – Grei

Jacqueline

Likte: Personale og service
Room was ok/basic, not as nice as the photos looked. As others have mentioned, the carpets old/grubby looking, but overall was ok, quiet at night for good nights sleep, and beds comfy, with good “block out” curtains. Continental breakfast was just pre-packed cereals, toasts/banana bread, yoghurt and juices. Any proper coffee and hot foods are extra.
Bodde her 3 netter i september 2023
Svar fra Best Western Sanctuary Inn den 3. okt. 2023
we appreciate you taking the time to share your experience, giving us the opportunity to review our performance and improve. Regards, Best Western Sanctuary Inn team