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Anmeldelser av La Casa Inn & Suites

2.5 out of 5
La Casa Inn & Suites
2801 N Monroe St, Tallahassee, FL

Anmeldelser

4,8
Rangering på 10 − Utmerket. 131 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 126 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 137 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 142 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 465 av totalt 1001 anmeldelser." "

4,4/10

Renhold

6,0/10

Personale og service

4,4/10

Fasiliteter

4,2/10

Overnattingsstedets bygg og tilstand

4,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og personale og service
Bra beliggenhet. Veldig slitte rom og fasiliteter.
Bodde her 1 natt i mars 2019
Svar fra Hotel Manager den 13. mai 2019
Dear Guest Thanks for the stay at our hotel. I'm pleased that you liked our location. We are sorry that you are not impressed with our room. We apologize that your stay was not satisfactory. We will surely change and improve our facilities and services. We promise that you will have a wonderful experience on your next visit. Please visit us again. Sincerely Hotel Manager

2/10 – Forferdelig

Tom Ove

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
dette var et forferdelig hotell det var møkkete rotete lukta mugg sur betjening, hadde det ikke vert får det at vi måtte overnatte hadde vi reist videre. dette hotellet skulle vert stengt for lenge siden
Bodde her 1 natt i mars 2019
Svar fra Hotel Manager den 30. mars 2019
Kjære gjest, Takk for at du tok deg tid til å gi tilbakemelding om ditt siste opphold. Tillat meg å beklage på vegne av hele hotellet for å ikke oppfylle dine forventninger med rengjøringstjenester. Jeg har delt din tilbakemelding med hele personalet for å sikre at vi håndterer disse problemene annerledes i fremtiden. Kundetilfredshet er vårt hovedmål, og vi vil gjerne at du kommer tilbake igjen i fremtiden for å gi oss en annen mulighet til å skape et bedre inntrykk og vise at endringer har blitt gjort. Vennlig hilsen, Hotell sjef

2/10 – Forferdelig

Åshild

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019
Svar fra Hotel Manager den 28. mars 2019
Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before. Sincerely, Hotel Manager

10/10 – Utmerket

Shanya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Frankie

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is an unsafe place and have an unprofessional staff.
Bodde her 1 natt i mai 2024
Svar fra B den 27. mai 2024
We are sorry for your experience and the theft of your vehicle, our staff was very respectful and helpful when it came to the traffic in and out of room. Sorry for your experience.

2/10 – Forferdelig

Laura

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra b den 5. mai 2024
I am sorry for your experience, but as you can see we are currently under renovation. Thank you and God Bless!

2/10 – Forferdelig

Antwoine

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ew
Bodde her 1 natt i april 2024
Svar fra B den 9. apr. 2024
As you can see we are under construction and renovation, and it is policy for deposits. Sorry you did not like that experience. Have a nice day!

8/10 – Bra

Beverly

Forretningsreisende
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Renovations are underway, It will be beautiful when compete but looks a bit deserted right now. Very convenient to I-10.
Bodde her 1 natt i april 2024
Svar fra Marsha den 5. apr. 2024
Thank you very much! We look forward to see you again !

2/10 – Forferdelig

Desiree

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra b den 31. mars 2024
I am sorry for your experience, we are under renovation right now.

2/10 – Forferdelig

keriellen

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolute worst of the worst, walked out and went to another place
Bodde her 1 natt i januar 2024
Svar fra B den 5. feb. 2024
Sorry you had such a bad experience

2/10 – Forferdelig

Vickie

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Trash at the door entrance, no lamps in the room only a wall mounted spotlight, drapes falling off the window, no table in the room, a rolling office chair, bare walls, no art work, $50 cash deposit required in addition to the Expedia payment, floor had not been vacuumed, no wash cloth or hand towel, front desk clerk had difficulty with English, no clock in the room. If I hadn’t been dead tired and it being late and having to be at the hospital to work at 7am I would have bolted after seeing the lobby. A homeless shelter would have been nicer.
Svar fra B den 30. jan. 2024
Sorry for your negative experience

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel needs some serious work. Hallways weren’t swept. Dirt and pieces of garbage on it. Room bathroom was dirty. Walls, outside of toilet and bath were all stained. Bed skirting was torn. Glad I was only stuck there one night.
Bodde her 1 natt i desember 2023
Svar fra FRONT DESK EVENING CLERK den 5. des. 2023
THANK YOU SO MUCH FOR YOUR REVIEW. WE ARE CURRENTLY UNDER RENOVATION OF OUR ROOMS AND HOPE YOU WILL COME BACK AND SEE THE RESULTS ON YOUR NEXT TRIP.

6/10 – Grei

Christian

Likte: Renhold og personale og service
Todo muy bien con respecto al personal pero con pocas condiciones para una habitación de huéspedes
Bodde her 1 natt i november 2023
Svar fra B den 29. nov. 2023
Thank you for your positive feedback

2/10 – Forferdelig

Erik

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No hot water. The fridge wasn’t working. The TV didn’t work.
Bodde her 1 natt i november 2023
Svar fra Brandy den 3. des. 2023
Sorry for your experience

2/10 – Forferdelig

Robert

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Crack motel for sure!
Stay away from this hotel! Rooms are disgusting! Worst hotel I've ever stayed in and i travel for work so I've seen some bad hotels. Dont believe the pictures.
Bodde her 1 natt i november 2023
Svar fra Brandy den 22. nov. 2023
Sorry you had such a bad experience

2/10 – Forferdelig

Courtney

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dont believe the pictures!
There is not enough room to type in this box about this terrible stay. The worst hotel i have ever booked. Hotels.com should be ashamed to even have this hotel on their website. It is an old compound for the homeless, and the homeless never left!! The room was filthy. There was black hairs on my towels. The layer of filth on the doorway was disgusting. There was a layer of dust on the bed on the top of the back board. I tried to get my money back and they refused. The people were sleeping in the bushes out by our car.
Bodde her 2 netter i november 2023
Svar fra B den 19. nov. 2023
I am sorry for your horrible experience.

2/10 – Forferdelig

Mason

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Brandy den 18. nov. 2023
I am sorry for your bad experience. We are under renovation and still have many rooms to go to finish.

6/10 – Grei

Mark

Water in shower was constantly dripping
Bodde her 1 natt i november 2023
Svar fra Brandy den 17. nov. 2023
I am sorry for the bad experience, we will be starting renovation on that side next.

2/10 – Forferdelig

Suzanne

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Trashy
Dirty falling apart homeless people hanging out smelled trashy place
Bodde her 2 netter i november 2023
Svar fra Brandy den 18. nov. 2023
I am sorry for your bad experience. We are under renovation and still have many rooms to go to finish.

2/10 – Forferdelig

Nelda

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We paid $582.00 for 2 nights of horrible conditions. The room was absolutely disgusting, included no hot water, no closet or nothing to hang clothes on! Room was filthy & the whole development should be inspected by the health Department m. I have never stayed at a hotel this deplorable in all my life!
Bodde her 2 netter i november 2023
Svar fra b den 13. nov. 2023
I am sorry for your experience

4/10 – Dårlig

Richie

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra B den 13. nov. 2023
Glad you enjoyed your experience.

10/10 – Utmerket

Leann

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice. Fun bar on property.
Bodde her 2 netter i november 2023
Svar fra Brandy den 13. nov. 2023
Glad your experience was good.

2/10 – Forferdelig

Gary og Jacksonville

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an extremely rundown and dirty property. In addition they surprise you at check in by demanding a $50 all cash deposit. It was soooo bad I had to eat the expense and book another hotel because it was so sketchy and felt unsafe for my family.
Bodde her 1 natt i november 2023
Svar fra B den 12. nov. 2023
I am sorry for your experience, but we did waive all three of your deposits, to satisfy you.

2/10 – Forferdelig

James

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty nastiwst room ive been in. Had to buy sheets for the bed, clean the room, no towls, no hot water, and its definitely the hooker spot.. Kept my 50 cash deposit.. Do not stay at this hotel!!!!!
Bodde her 1 natt i november 2023
Svar fra Brandy den 4. nov. 2023
I am sorry for your experience, if you had come to the front desk as I am the one who checked you in I would of switched your room, deposit was kept due to late check out.

8/10 – Bra

Debra

Likte: Renhold
Bodde her 2 netter i oktober 2023
Svar fra B den 1. nov. 2023
Thank you for the positive review, we are glad you enjoyed your stay here.

2/10 – Forferdelig

Remus

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra B den 1. nov. 2023
Sorry we did not get to enjoy your stay.

4/10 – Dårlig

Angela

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Not so good it was in need of some repairs. There was no hairdyer in the room. The water in the shower did not get hot. I had to ask for clean sheets. When i got them the sheets were not folded and i had to put them on myself.
Bodde her 1 natt i oktober 2023
Svar fra b den 30. okt. 2023
Sorry for your bad experience, they are under renovation.

10/10 – Utmerket

diane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff addressed any issues
Bodde her 1 natt i oktober 2023
Svar fra Brandy den 23. okt. 2023
Thank you for your positive feed back. We hope you enjoyed your stay with us.

10/10 – Utmerket

Travis

Likte: Renhold og personale og service
Bodde her 1 natt i oktober 2023
Svar fra Brandy den 23. okt. 2023
Thank you for the positive feed back. We hope you enjoyed your stay.

10/10 – Utmerket

Stanley

Forretningsreisende
Likte: Personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Everything was fine besides the door opens by itself did it a couple times and while I was sleeping may be ghosts in the room who knows lol and homeless people were found sleeping in the beds in empty rooms
Bodde her 2 netter i oktober 2023
Svar fra Brandy den 16. okt. 2023
Thank you for staying with us and hope to see you again. I am sorry you had to see the homeless issues, we are working on that.

8/10 – Bra

Scott

Likte: Personale og service
Likte ikke: Renhold
This is an older property, and is in need of some upkeep. But overall the rooms were acceptable, the staff was extremely friendly, and it has a fun little lounge right on the lobby. For a parent visit in Tallahassee over parents weekend, it was a great place to come back to relax and enjoy having fun with other parents and karaoke
Bodde her 2 netter i oktober 2023
Svar fra B den 11. okt. 2023
Thank you for the positive feedback.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not what it seems…
This was the only hotel available for such short notice on a game-day weekend, so I went for it. The pictures online don’t make it look bad. It is NOT what it seems. My room had a layer of saw dust from an obvious recent renovation, and was left as is. Upon asking for a fresh flat sheet, as mine had stains and hair on them, I was told that there were none to be given out after hours. My parents’ room had a gun shot hole in the mirror in the bathroom, no trash can, and a dirty foot print on a pillow. Upon trying to shower, there was no hot water, and we were told that we had to run our sink for 30 min to generate hot water, as someone had just run the laundry. I had booked 3 rooms for 2 nights, and somehow, the front desk only booked me for 1 night. I had housekeeping knocking at my door starting at 10:15 am on the 2nd day of my stay telling me to pay up at the front desk. I was right in the middle of trying to take a shower, and housekeeping knocked on my door 3 different times trying to get me out of a room that I had booked for that day. Very very frustrating, but I do have to say that the lady that originally checked me in was as nice as she could be. Also there was a nice family of raccoons invading the overflowing industrial-sized trash cans with old toilets littered about the parking lot.
Bodde her 2 netter i oktober 2023
Svar fra b den 9. okt. 2023
We are sorry you had such a bad experience. We are working with city right now to clear up the trash.

4/10 – Dårlig

Christopher

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra B den 11. okt. 2023
I am sorry for your bad experience.

6/10 – Grei

Florian

Bodde her 1 natt i oktober 2023
Svar fra B den 11. okt. 2023
Sorry things did not go the way you would of liked.

2/10 – Forferdelig

Beth

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Non smoking room with strong smoke odor. Room was filthy, cigarette burn holes in bedding, bathroom towel rack on the floor, toilet seat broken, open hole in door where peep hole should be. Given one towel for two bed room. Second towel requested was stained and looked dirty. Rusty water came out of faucet. We would have left immediately if there was another room in town anywhere to be found. And for this - we paid almost $500 for two night because it was parents weekend.
Bodde her 2 netter i oktober 2023
Svar fra b den 9. okt. 2023
I am sorry for your bad experience.

4/10 – Dårlig

LeeAnne og Merritt Island

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
I liked that it was available on FSU parents weekend for less than $500 a night. But I still paid $280 a night for this dive. You’ve got to be kidding me! The deadbolt was missing and the door had markings from many accidents or breaking chipping away at the door. So unsafe. Thank gosh we are CCW experts. The sink wouldn’t drain. There were smashed insect stuck to the mirror. The towels seemed clean. Like they just came out of the box of industrial towels that are used in a bar for cleaning. That exact “quality”. No cups to rinse mouth. No anything in room except two double beds (we had reserved a king) and four two inch thick pillows. I pride myself in NOT exaggerating in these things so i promise, they were less than or equal to two inches thick. Stacked two and still had a crook in neck from bending down. Pretty offensive odor in the room. Husband felt like it was incense. I feel it had to be trying to cover the smell of meth that was cooked there last week. Or maybe it was bleach overlying mildew. I don’t know. Thank gosh there wasn’t a black light in the room…
Bodde her 2 netter i oktober 2023
Svar fra b den 9. okt. 2023
I'm sorry your experience was not to your liking.

8/10 – Bra

Curtis

Bodde her 1 natt i oktober 2023
Svar fra Brandy den 27. okt. 2023
Thank you for the positive review. We are glad to hear you enjoyed your stay.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra b den 7. okt. 2023
sorry for your bad experience, we are under renovation currently trying to fix up the hotel.

2/10 – Forferdelig

Frederick

Bodde her 1 natt i oktober 2023
Svar fra b den 7. okt. 2023
I'm sorry for your experience.

2/10 – Forferdelig

Mario

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Most of the staff are very nice
Bodde her 1 natt i september 2023
Svar fra Br den 22. sep. 2023
Thank you for your feedback!

10/10 – Utmerket

Katrina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love the manager
Svar fra br den 20. sep. 2023
Thank you for your positive feedback.

2/10 – Forferdelig

Misty

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This place is disgusting!! I can’t even describe how horrible the place is. Mold, mildew, roaches, you name it.. this place should be shut down!!
Bodde her 4 netter i september 2023
Svar fra br den 13. sep. 2023
I am sorry for your bad experience, we are under renovation, and still in process of completion on all rooms even smoking which you should request next time.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra br den 13. sep. 2023
I hope you had a good experience and thank you for the experience.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Holy Crapola, what a gross Hotel
It was the most disgusting Hotel I have ever stayed in. There were holes in the walls, the bathroom was just yuck, the toilet seat slid about, mold everywhere. The floors were slippery, yet sticky. We had a guy knock on our door to see if we had a fork so he could eat his ramen noodles. Had people ask my husband if he had drugs that he could sell them when he was out walking our dogs. They charged us $20 dollars per dog per day, and I can tell you our 2 dogs were better behaved then the humans staying there. We had to evacuate our home due to Hurricane Idalia. I wish I would have paid more and stayed elsewhere.
Bodde her 2 netter i august 2023
Svar fra Br den 8. sep. 2023
I am sorry you had such a bad stay. We are under renovation with all our rooms in time they will be much better. As for the people we are working with the Sheriffs department to get them all out and trespassed. Again I am sorry for your bad stay.

2/10 – Forferdelig

Julie

Likte: Personale og service
Likte ikke: Romkomfort
Th room smells cigarette even I booked for non smoking. And I have asthma problem which I hate that smell.
Bodde her 1 natt i august 2023
Svar fra Brandy den 28. aug. 2023
I am sorry you had a bad experience on your stay. We are currently renovating and our rooms will be better soon.

4/10 – Dårlig

Johnnie

Bodde her 1 natt i august 2023
Svar fra Brandy den 31. aug. 2023
We are currently renovating our rooms at this time, and will be able to better accommodate people.

8/10 – Bra

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful building, just needs some investment to renovate to its fullest potential. Again beautiful arquitecture.
Bodde her 4 netter i august 2023
Svar fra Brandy den 31. aug. 2023
We are under renovation now. We are renovating our room at this time. Thank you for your positive feedback.

2/10 – Forferdelig

Fenisha

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t go
All I can say is awful
Bodde her 1 natt i august 2023
Svar fra Brandy den 31. aug. 2023
I am sorry did not like your stay. We are currently under renovation, and will have better accommodations soon.

2/10 – Forferdelig

Jamesley

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were dirty, and I walked into the room flicked the shades were open so I didn't turn the light on right away but after a little I closed the shades and turned the light on it stayed on for a couple of seconds then went out. I went and checked asked for a refund but after 20 minutes you can't get a refund back so I had to go the next day before check out to get the money back for that day
Bodde her 2 netter i august 2023
Svar fra Brandy den 23. aug. 2023
I'm sorry you had a bad experience. We are under renovation with our rooms. They have not made it to that side yet. I am sorry you did not get the chance to enjoy one of the newly renovated rooms.

2/10 – Forferdelig

Austin

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
If you're looking for the cheapest motel in Tallahassee, you found it. My advice would be to spend a couple bucks more and book somewhere you've he. I needed a last-minute room after unexpectedly stopping in TLH while traveling through. I booked the cheapest room and when I entered, it overwhelmed me with a stench that was a mix of human sweat, weed smoke, and strong cleaning products. The AC would not budge past the low setting. The walls were stained. The smoke detector was missing, with wires dangling in its place. The shower was missing a curtain. And the absolute final straw was when I looked at the bed and noticed there was no mattress cover. Just a flimsy sheet between me and the dingy mattress that has seen godknowswhat over the years. I returned to the front desk, and the receptionist (I should mention all the staff I interacted with were very nice and professional) understood my concerns, and she bumped me to a room that had been recently renovated. That room was adequate - which is all I was looking for. Non-smoking, with a mattress cover, shower curtain, and smoke detector. My only issue with the new room was that there was barely any water pressure, and the shower was ice cold. Fine - I can bear with an issue or two for what I paid. It also appears that there are people living long term in the motel, wandering shirtless around the premises, drinking from open containers in the parking lot, and openly smoking weed in the corridors. Spend $20 more elsewhere.
Bodde her 1 natt i august 2023
Svar fra Brandy den 31. aug. 2023
I am sorry you did not enjoy your stay. We are under renovation, and will have better accommodations soon.