Eksteriør

Anmeldelser av Hyatt House Tallahassee Capitol – University

3 out of 5
Hyatt House Tallahassee Capitol – University
1100 RAILROAD AVENUE, Tallahassee, FL

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 822 av totalt 1153 anmeldelser." "
Rangering på 8 − Bra. 182 av totalt 1153 anmeldelser." "
Rangering på 6 − Grei. 68 av totalt 1153 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 1153 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 1153 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kathrine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

William

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property would not answer phone to change reservation or cancel. The company could not reach them either. Awful hotel. Scam
Bodde her 1 natt i mai 2024

6/10 – Grei

Arthur og Tallahassee

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The location of this hotel was great very close to a grocery store and several restaurants. Housekeeping is something to be desired. I went out and bought my own cleaning supplies to clean myself. Basically, the only thing they did was make the bed and put new sheets on trash was left from the previous guest along with dishes in the dishwasher.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Kierra

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Jop

Reiste med familie og små barn
Last minute change of reservation from a 2 queen bedroom to a king bedroom
Bodde her 2 netter i mai 2024
Svar fra Carolanne Savage- General Manager den 14. mai 2024
Jop, Thanks for your recent review. After the tornados we had to place multiple rooms out of order since their AC units could not be cooled by our generators. I am sorry that this inconvenienced you and your family. We hope you will give us another opportunity in the not-too-distant future. Thanks again for staying with us. We do appreciate your business and the opportunity to serve you. We look forward to seeing you again soon.

10/10 – Utmerket

Felexia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My husband and I stayed at this property for Mother’s Day weekend. It was right after the storm in Tallahassee. The hotel only had lights in the lobby, hallways, and elevators. We didn’t have lights or hot water in our room, but it was still a great experience. The staff was very caring and professional. Considering the weather conditions, they put forth the best hotel accommodations. We will be there again regardless.
Bodde her 2 netter i mai 2024
Svar fra Carolanne Savage- General Manager den 14. mai 2024
Felexia, Thanks for your recent review. We appreciate your business and value your feedback. I am so happy to hear you enjoyed your stay with us and cannot wait to share your kind words with the team. We have been working very hard to ensure everyone in-house during the storms were comfortable. Once again, thank you so much for sharing your experience with me. It means a lot to me and the team. We all look forward to welcoming you back soon. Felexia, Thanks for your recent review. We appreciate your business and value your feedback. I am so happy to hear you enjoyed your stay with us and cannot wait to share your kind words with the team. We have been working very hard to ensure everyone in-house during the storms were comfortable. Once again, thank you so much for sharing your experience with me. It means a lot to me and the team. We all look forward to welcoming you back soon.

10/10 – Utmerket

Laura

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, close to FSU. We actually experienced a tornado the morning we were leaving. The staff handled the event very well as well as the aftermath. The building alarms worked as they should to notify everyone of danger.
Bodde her 1 natt i mai 2024
Svar fra Carolanne Savage- General Manager den 14. mai 2024
Laura, Thank you for your 5-star review. I really appreciate your kind words and look forward to sharing your feedback with the team. It means a lot to us that you acknowledged everyone's hard work to ensure everyone was safe during the unexpected storms. I am happy to hear you and your family were safe and look forward to seeing you again soon!

10/10 – Utmerket

Tyler

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 14. mai 2024
Tyler, Thanks for your 5-star review. We are thrilled to hear you had a great time and cannot wait to see you again soon. Until then, take care and have a wonderful summer.

10/10 – Utmerket

Jeannette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 14. mai 2024
Jeannette,Thanks for your 5-star review. We are so happy to hear you had a great time and cannot wait to see you again soon. Until then, take care and have a wonderful summer.

4/10 – Dårlig

Blanca

Reiste med familie
Likte ikke: Renhold og personale og service
Check in 2 hrs past time .
Bodde her 2 netter i mai 2024
Svar fra Carolanne Savage- General Manager den 8. mai 2024
Hello Blanca,Thanks for your recent review and feedback. Sorry there was a delay in housekeeping. Our team’s number one priority is providing a clean guest room and sometimes there can be delays on busy days. I reached out to you while you were in-house to speak about this issue but didn’t receive a response to my message. We hope you enjoyed the rest of your visit and hope to see you again soon. Until then, take care and have a great day!

6/10 – Grei

Bernabe

Reiste med partner, Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was not sufficient for all guests. We went to the breakfast table at 9 AM. The foods were never replenished once empty.. like the sausage ran out, the bacon was very greasy and just broken few pieces left. Even bread ran out and never replenished. The guests who never ate went to the breakfast table with empty trays of sausage, and greasy bacon with only tid bits left. Stayed at room202 for one night on 5/05/2024 and checked out 05/06/2024
Bodde her 1 natt i mai 2024
Svar fra Carolanne Savage- General Manager den 8. mai 2024
Bernabe,Thanks for your recent review. We value your business and appreciate your feedback. Sorry to hear you experienced some difficulties at breakfast. Our team works extremely hard to provide breakfast to hundreds of guests during special event weekends. If you and your family experienced a delay, I apologize. We hope you will give us another opportunity in the not too distant future. Until then, take care and have a wonderful summer.

10/10 – Utmerket

Jennifer

Bodde her 2 netter i mai 2024
Svar fra Carolanne Savage- General Manager den 14. mai 2024
Jennifer, Thanks for your 5-star review. We are thrilled to hear you had a great time and cannot wait to see you again soon. Until then, take care and have a wonderful summer.

4/10 – Dårlig

Christopher

Reiste med familie
Likte ikke: Personale og service og fasiliteter
Overall my worst Hyatt experience. At first greeted warmly but room was not ready 30 mins before check in, which is understandable. Came back 2 hours after check in and the room was still not ready yet. The client associate, Tighe, was cold and disinterested to ensure I had a quality check in experience. I was told the hotel was short staffed and could not have the room ready. Additionally, 1 elevator was broken and my room once ready did not have a clean smell. The breakfast was not very good the first day. Upon checking out at 6:15am for an early flight I asked if I could grab a banana or cereal from breakfast and was refused by the same staff member, being told breakfast is not available until 6:30. Left with a cup of coffee and a memory to always avoid this hotel when visiting my child at FSU.
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 6. mai 2024
Christopher, Thanks for your recent review. We value your feedback and appreciate your business. I am sorry to hear you had a delay with checking in a few weeks ago. We were in the middle of a housekeeping transition and there were delays that Sunday, so I apologize again. I have addressed your concerns to the front desk, and I can assure you those issues were taken care of by management. I apologize that breakfast was not up to your standards. We rotate our menu daily and try to have fresh and hot foods ready at our designated breakfast hours. It is our hope that you will decide to give us another opportunity in the not-too-distant future. We would love a chance to prove how great of a service we can offer. Until then, take care and have a wonderful summer!

8/10 – Bra

Lindsay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant stay
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 6. mai 2024
Lindsay,Thanks for your 4-star review. I am happy to hear you had a pleasant stay and look forward to seeing you again soon! Until then, take care and have a wonderful summer.

10/10 – Utmerket

Jahaira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the breakfast. I loved everuthing. The hotel looks new.
Bodde her 1 natt i mai 2024
Svar fra Carolanne Savage- General Manager den 6. mai 2024
Jahaira, Yay! We are thrilled to hear you loved your stay, our breakfast selections and our new hotel. We look forward to many more future visits! Until then, take care and have a wonderful day!

10/10 – Utmerket

Monica

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it!
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 6. mai 2024
Monica, Wow! 5 out of 5! We are so happy to hear you loved your stay and look forward to seeing you again soon! Hurry back!

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful large rooms. Property was clean. Very close to College Town and Both FSU and FAMU. Loved the warm chocolate chip cookies!
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage ~General Manager den 4. mai 2024
James,Wow! Thank you for your 5-star review. I am happy to hear that you loved our guestrooms, location, and chocolate chip cookies :-) We look forward to seeing you again soon!

10/10 – Utmerket

Boardman og Beaumont

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great hotel
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage ~General Manager den 4. mai 2024
Boardman, Thank you for your 5-star review. We are so thrilled to hear you enjoyed your stay with us and look forward to seeing you again soon!

10/10 – Utmerket

Phillip og Covington

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 1. mai 2024
Phillip, Thanks for your 5-star review. We are so happy to hear you loved your stay and look forward to seeing you again soon.

6/10 – Grei

Regina

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
They need to deep clean the bathrooms. Specially the toilet
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 1. mai 2024
Regina, Thanks for your recent review. We value your business and appreciate your feedback. I will share your concerns with our housekeeping team and we all look forward to seeing you again soon.

10/10 – Utmerket

Ibis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and comfy rooms also good breakfast!
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 26. apr. 2024
Ibis,Wow! Thanks for your 5-star review. So happy to hear you loved our comfy rooms and breakfast. I look forward to sharing your kind words with the team! We all look forward to seeing you again soon!

10/10 – Utmerket

Steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 26. apr. 2024
Steve,Thanks for your 5-star review! We appreciate your business and look forward to seeing you again soon!

10/10 – Utmerket

Amanda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 24. apr. 2024
Amanda,Thanks for your 5-star review! The team and I appreciate your feedback and support. Looking forward to seeing you soon!

10/10 – Utmerket

Tiffany

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Carolanne Savage- General Manager den 24. apr. 2024
Tiffany,Wow! Thanks for your 5-star review. I look forward to sharing your feedback with the team and seeing you again soon!

10/10 – Utmerket

Carina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 24. apr. 2024
Carina,Wow! 5 out of 5 stars! Thank you so much. We value you and your business. We all look forward to welcoming you back soon!

10/10 – Utmerket

Tammy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Carolanne Savage- General Manager den 20. apr. 2024
Tammy,Thanks for your 5-star review. We appreciate your business and look forward to seeing you again soon.

10/10 – Utmerket

Anthony

Likte: Fasiliteter
As advertised. Great location and great service.
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 20. apr. 2024
Anthony,Thanks for your 5-star review. I am happy to hear you found everything to be as advertised and look forward to welcoming you back soon!

10/10 – Utmerket

MARIA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my hotel of choice when traveling to Tallahassee. Excellent.
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 20. apr. 2024
Maria,Thank you for your excellent review. I look forward to sharing your insights with the team and celebrating your recent experience. We all look forward to seeing you again soon.

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The woman who checked us in was lovely and helpful
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 20. apr. 2024
Amy,Thanks for your 5-star review. I look forward to sharing your feedback with the team and welcoming you back soon!

8/10 – Bra

Anildat

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
Shower was dirty had soap scum And hair
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 12. apr. 2024
Anildat, Thank you for your recent review. I am sorry to hear you experienced issues while staying with us. I will address your concerns with our housekeeping team. We hope you will give us another opportunity in the future.

10/10 – Utmerket

Bruce og Fort Wayne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, clean hotel. Parking was an additional $15
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 12. apr. 2024
Bruce,Thanks for your recent review. We are happy to hear you enjoyed your stay and look forward to seeing you again soon!

10/10 – Utmerket

George og Fort Lauderdale

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 9. apr. 2024
George, Wow! Thank you for your 5-star review. We are thrilled to hear you found our hotel to be a great place to stay and look forward to welcoming you back soon.

6/10 – Grei

Michael

Likte: Personale og service
Breakfast was horrible, silverware dirty Way over priced for you get i paid $400 a night and it a $150 a night hotel at best property is starting to show a lot of wear and tear. wont be coming back any time soon.
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 9. apr. 2024
Michael, I am so sorry to hear you experienced issues while staying at our hotel. I will be speaking with our culinary team and addressing your concerns with the team. It is our hope you will give us another opportunity in the future.

8/10 – Bra

Anita

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bath could use more towel hangers. Toilet paper holder was crooked and TP kept falling off! Staff was very friendly!
Bodde her 3 netter i april 2024
Svar fra Carolanne Savage- General Manager den 9. apr. 2024
Anita, Thank you for your recent review. We value your feedback and appreciate your business. Sorry to hear there was issues with your toilet paper holder, I will create a work order and alert our engineering team. We hope you will give us another opportunity in the not-too-distant future. Until then, take care.

10/10 – Utmerket

Beniaah og Middleburg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me and my family had a great time plus our dog.
Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 9. apr. 2024
Beniaah, Thank you for your 5-star review. I am so happy to hear the entire team including the puppy, enjoyed your stay. We look forward to welcoming you all back in the not-too-distant future.

10/10 – Utmerket

Jayla

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my first time staying at this property. Check in was easy, the room was clean and I had a great view. I can’t say enough good things about the Hyatt House-Tallahassee. I will definitely use this as my go to hotel when I visit the area again.
Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 9. apr. 2024
Jayla, Wow! Thank you so much for this amazing review. I cannot wait to share you great feedback with the team and celebrate your recent experience. We all thrive on providing great customer service and I am happy to hear you received this. Hurry back!

10/10 – Utmerket

Brian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Dorisha Moore-AGM den 6. apr. 2024
Hi Brian,Thank you for your 5/5 review! Come back and see us again soon.Dorisha Moore-ConnellyAssistant General ManagerHyatt House Tallahassee

10/10 – Utmerket

Hatim

Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 26. apr. 2024
Hatim,Thanks for your 5-star review. We appreciate you, your business, and your feedback! Come back and see us again soon.

8/10 – Bra

Darren og Conifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed here a few times, as it met my needs. During this stay I found the property and surrounding area to be extremely crowded and noisy. The major roadwork adjacent to property contributes to this and added to traffic congestion as well.
Bodde her 1 natt i mars 2024
Svar fra Dorisha Moore-AGM den 6. apr. 2024
Hi Darren,Thank you for continuing to choose us when you visit Tallahassee. I am sorry to hear about your issues with the construction near our property. We try to work with the construction manager closely to ensure easy access in and out of our property for our guests. Thanks for your feedback so that we can address this. We hope to see you on your next trip!Dorisha Moore-ConnellyAssistant General ManagerHyatt House Tallahassee

10/10 – Utmerket

Jules

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Dorisha Moore-AGM den 6. apr. 2024
Hi Jules,Thanks for your 5/5 review! We are happy to see that you were pleased with your accommodations. We will see you next time.Dorisha Moore-ConnellyAssistant General ManagerHyatt House Tallahassee

10/10 – Utmerket

Benjamin

Bodde her 2 netter i april 2024
Svar fra Carolanne Savage- General Manager den 24. apr. 2024
Benjamin,Thanks for your 5-star review! We value you, your feedback and your business. We all look forward to welcoming you back in the not-too-distant future!

10/10 – Utmerket

Jose

Bodde her 1 natt i april 2024
Svar fra Carolanne Savage- General Manager den 24. apr. 2024
Jose,Thanks for your 5-star review! We value you and your feedback. We all look forward to seeing you again soon!

10/10 – Utmerket

karan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Carolanne Savage- General Manager den 4. apr. 2024
Karan, Thanks for your 5-star review. We appreciate you and your feedback. We look forward to welcoming you again soon in the not-too-distant future.

8/10 – Bra

Jennifer

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel near Florida State. The one bedroom suite was great with plenty of room. Breakfast was good, but not quite as good as some other Hyatt’s we’ve stayed at. The area will be better once the road construction is done.
Bodde her 1 natt i mars 2024
Svar fra Dorisha Moore-AGM den 1. apr. 2024
Hi Jennifer,Thank you for 4/5 review! I am pleased to see that you enjoyed your stay. I am sorry if the road construction caused you any inconvenience. We work with the construction site manager to ensure our guests have easy access to the property, so hopefully this was not too much of any issue. Please visit us again when you're in town!Dorisha Moore-ConnellyAssistant General ManagerHyatt House Tallahassee

10/10 – Utmerket

William B

Reiste med familie
Likte: Renhold og fasiliteter
Great place
Bodde her 2 netter i mars 2024
Svar fra Carolanne Savage-General Manager den 29. mars 2024
William,Thank you for your 5-star review. We are so happy to hear you loved our hotel and look forward to welcoming you back soon. Until then, take care and enjoy this holiday weekend.

10/10 – Utmerket

Mara og Vero Beach

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mars 2024
Svar fra Carolanne Savage- General Manager den 28. mars 2024
Mara,Wow! Thank you so much for your 5-star review. The team and I look forward to seeing you again soon.

10/10 – Utmerket

Marisa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the room!
Svar fra Carolanne Savage- General Manager den 28. mars 2024
Marisa,Thank you for your five star review. We are so happy to hear that you loved our guest rooms and cannot wait to see you again soon.

10/10 – Utmerket

Amber

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
This was a nice say.
Bodde her 1 natt i mars 2024
Svar fra Carolanne Savage- General Manager den 28. mars 2024
Amber,We are so thrilled to hear you had a nice stay and look forward to seeing you again soon. Until then, take care and have a wonderful day!

10/10 – Utmerket

Carolyn

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and room far exceeded our expectations!
Bodde her 1 natt i mars 2024
Svar fra Carolanne Savage- General Manager den 22. mars 2024
Carolyn, Wow! Thank you for your 5-star review. I am so happy to hear our guestrooms exceeded your expectations and look forward to sharing that feedback with our team. We all look forward to seeing you again soon!

10/10 – Utmerket

Angel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in/check out was very smooth and efficient. Few breakfast option but if you’re not a heavy breakfast eater, the options provided are probably enough for you! Very inviting, clean, and modern. My fiancé and I felt very safe staying here. 10/10, will be returning!
Bodde her 1 natt i mars 2024
Svar fra Carolanne Savage- General Manager den 22. mars 2024
Angel, Wow! I love this review. I am so happy to hear you enjoyed your stay with us and look forward to sharing your amazing feedback with the team. Thanks again!