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Anmeldelser av Kempinski Hotel Taiyuan

5 out of 5
Kempinski Hotel Taiyuan
115 Changfeng Street, Taiyuan, Shanxi

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 10 av totalt 19 anmeldelser." "
Rangering på 8 − Bra. 6 av totalt 19 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 19 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 19 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 19 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

10/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

10/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Michael

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff went out of their way to give us a very special experience on our annivesary. The room was excellent, which lots of special gifts, and decor. We also, enjoyed the live music in the restaurant! It was a wonderful stay!! 太谢谢您们啊！
Bodde her 1 natt i mars 2022
Svar fra Reservation den 26. mars 2022
Dear Guest, Thank you so much for sharing this review and for recognizing our effort to provide the best service and luxurious experience to each of our guests. We are delighted to hear that you had a memorable stay with us at Kempinski Hotel Taiyuan and we were able to exceed your expectations. We will share your kind words with our team and we are so grateful for your support! We are looking forward to welcoming you back at our hotel during your next trip in Taiyuan!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!Great place,great service,great people!
Bodde her 2 netter i juli 2019
Svar fra Reservation den 27. juli 2019
Dear Guest, Thank you so much for sharing this review and for recognizing our effort to provide the best service and luxurious experience to each of our guests. We are delighted to hear that you had a memorable stay with us at Kempinski Hotel Taiyuan and we were able to exceed your expectations. We will share your kind words with our team and we are so grateful for your support! We are looking forward to welcoming you back at our hotel during your next trip in Taiyuan!

8/10 – Bra

Christer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019
Svar fra Snow den 9. mars 2019
We are delighted to know that you had a satisfactory stay with us at Kempinski Hotel.We are looking forward to welcoming you back to our hotel during your next trip to Taiyuan!

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room got upgraded for free. It is a good location and nice hotel.
Bodde her 1 natt i februar 2019
Svar fra Snow den 17. feb. 2019
Dear Guest, thank you for share your pleasant experience regarding your recent stay with us. and also thank you for your valuable comments and we will make corresponding improvements.We are looking forward to welcoming you back at our hotel during your next trip in Taiyuan!

10/10 – Utmerket

Hsing-Fang

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2018
Svar fra Sky den 11. okt. 2018
We are delighted to know that you had a satisfactory stay with us at Kempinski Hotel.We are looking forward to welcoming you back to our hotel during your next trip to Taiyuan!

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff doesn’t speak English. Too noisy. People smoking all over in the lobby.
Bodde her 1 natt i mai 2018

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
First Kempinski that I’ve stayed at, that’s not 5 Star! No help with luggage, staff doesn’t speak English. People smoking around the lobby or wherever they want. Disgusting. The rooms are dated, windows need cleaning.
Bodde her 1 natt i mai 2018

6/10 – Grei

Xiaolan

Likte: Personale og service
這樣的地方，算可以的吧，不能要求大高
Bodde her 2 netter i mai 2018
Svar fra Sky den 28. mai 2018
尊敬的阁下：感谢您选择太原凯宾斯基饭店。您的支持和肯定是我们前行的动力！希望酒店优越的地理位置，完善的设施设备，贴心的服务可以为您的下榻及出行带来好心情。作为山西省内首家入驻的国际奢华品牌酒店，我们在集团高标准指引下始终致力于为您提供非凡的入住体验和奢华的欧式服务。真诚地期待您再次光临！

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

JLoh og Bethesda, MD

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room for improvement
Great location. Right in the middle of town where most stuff are within walking distance. Rooms are clean and well appointed. Staff members go the extra mile to keep us comfortable. The only regret is that our room was too warm even with lowering our temp. Nonetheless, the staff brought us a fan to help keep the temp down in our room.
Svar fra Reservation Agent den 1. apr. 2017
Dear Guest, Thank you for taking the time to share your pleasant experience regarding your recent stay with us. We are thrilled to hear that you are satisfied with our service. Your compliments has been shared among our colleges and it is a great encouragement for us to continue providing the guests with European luxury experience. However, it is with great regret that some of our facilities failed to meet up to your expectations. We apologize for any frustrations you encountered with the temperature. The next time you are in the city, I hope you will return to our hotel so we can deliver the flawless service and facilities you expect and deserve. We are truly looking forward to welcoming you back soon at Kempinski Hotel Taiyuan.

10/10 – Utmerket

Jin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
it's a nice hotel with friendly staff. Good location, close to shopping mall, restaurants and supermarket.
Svar fra General Manager den 25. okt. 2016
Dear Guest, Thank you so much for sharing this review and for recognizing our effort to provide the best service and luxurious experience to each of our guests. We are delighted to hear that you had a memorable stay with us at Kempinski Hotel Taiyuan and we were able to exceed your expectations. We will share your kind words with our team and we are so grateful for your support! We are looking forward to welcoming you back at our hotel during your next trip to Taiyuan!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
客室は使う側の動線が考えられた作りで使いやすく、ゴージャス感を満喫しながらも落ち着ける空間でした。スタッフの方のサービスも行き届いており、気持ちの良い旅行となりました。ただ、夕食をビアレストランでいただいたのですが、もう少し食事のメニューがあるとありがたかったです。
Svar fra reservation den 25. okt. 2016
Dear Guest, Thank you so much for sharing this review and for recognizing our effort to provide the best service and luxurious experience to each of our guests. We are delighted to hear that you had a memorable stay with us at Kempinski Hotel Taiyuan and we were able to exceed your expectations. We will share your kind words with our team and we are so grateful for your support! We are looking forward to welcoming you back at our hotel during your next trip to Taiyuan!

10/10 – Utmerket

Kate

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel with conceniences
I love this hotel! I've been here three times on work trips and it's always a haven.
Svar fra General Manager den 27. sep. 2016
Thank you for taking the time to share your pleasant experience regarding your recent stay with us. We are thrilled to hear that you are satisfied with our service. We are truly looking forward to welcoming you back soon at Kempinski Hotel Taiyuan.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra General Manager den 28. nov. 2016
Dear Guest, Thank you so much for sharing this review and for recognizing our effort to provide the best service and luxurious experience to each of our guests. We are delighted to hear that you had a memorable stay with us at Kempinski Hotel Taiyuan and we were able to exceed your expectations. We will share your kind words with our team and we are so grateful for your support! We are looking forward to welcoming you back at our hotel during your next trip in Taiyuan!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
舒服
Svar fra General Manager den 5. sep. 2016
尊敬的宾客：您好！感谢您下榻太原凯宾斯基饭店并分享您的入住体验。您的肯定及支持是对我们最大的鼓励，我们将一如既往地致力于为每一位客人提供欧式奢华体验。希望太原凯宾斯基饭店会成为您在太原的首选入住酒店，真诚地期待您再次光临！

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
很舒服
Svar fra General Manager den 11. aug. 2016
尊敬的宾客：您好！感谢您下榻太原凯宾斯基饭店并通过携程分享您的入住体验。您的肯定及支持是对我们最大的鼓励，我们将始终如一地致力于为每一位客人提供欧式奢华体验。真诚地期待您再次光临。 宾客关系经理

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Really nice hotel and staff.
Svar fra General Manager den 11. aug. 2016
Dear Guest, Thank you for taking the time to share your pleasant experience regarding your recent stay with us..we are so grateful for your support,and we will devote ourselves to offer European luxurious service as usual.We are looking forward to welcoming you back at our hotel during your next trip to Taiyuan! GRM

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel and in good location
Svar fra General Manager den 11. aug. 2016
Dear Guest, Thank you for taking the time to share your pleasant experience regarding your recent stay with us..we are so grateful for your support,and we will devote ourselves to offer European luxurious service as usual.We are looking forward to welcoming you back at our hotel during your next trip to Taiyuan! GRM

8/10 – Bra

James from NY og New York

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It is a beautiful hotel.
They really did an excellent job by trying an extra effort to pick us up from the cabin of the bullet train. The driver Mr Zhu is an excellent guy with such a sincerity that we are really moved by his extra effort. The staff made an exception by letting my 9 old daughter play Oh Holy Night, Angel Voices,Allegoro and other pieces of piano for my 89 year old mom. I almost in tears when I record the scene.
Svar fra Chtistian Ruge den 22. apr. 2015
Dear Guest, thanks for staying with us. Your recognition will motivate us greatly. We’ll always dedicate to serve every guest with the luxurious European experience. Looking forward to your next coming.