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Anmeldelser av La Bella Boutique Hotel

3 out of 5
La Bella Boutique Hotel
Unnamed Rd, Barangay Neogan, Tagaytay, Cavite

Anmeldelser

6,8
Rangering på 10 − Utmerket. 8 av totalt 37 anmeldelser." "
Rangering på 8 − Bra. 12 av totalt 37 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 37 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 37 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 37 anmeldelser." "

7,2/10

Renhold

7,2/10

Personale og service

6,6/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Edward Patrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Finding the property was quite an adventure since the app we used made us drive around the back which was not easily passable. Also, the room we got still smelled like fresh paint, so we asked to be transferred, which the hotel staff promptly did. Overall experience was average. Not too bad, but not exceptional.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Bernadette

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Hedeliza

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Toilet is to small not safe .
Bodde her 6 netter i mars 2023

8/10 – Bra

Toni

Bodde her 1 natt i februar 2023

8/10 – Bra

Jade

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Satisfied
Overall it was a decent place although need to have more options when it comes to food , staff were accomodating and quiet place to relax
Bodde her 1 natt i desember 2022
Svar fra Reservation den 23. des. 2022
Dear Jade,Thank you for your feedback and rest assure that we are doing our best to provide our guest an awesome experience.Thank YouLa Bella Boutique Hotel

6/10 – Grei

GENEVIVE

Reiste med familie
Likte: Renhold og personale og service
Bodde her 1 natt i juli 2022

8/10 – Bra

Jasmine

Bodde her 2 netter i juni 2022

10/10 – Utmerket

Illonah May

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place was amazing, very clean and everyone was welcoming
Bodde her 1 natt i juni 2022
Svar fra Innah den 4. juli 2022
Thank you for your ratings. We value all our guest feedbacks and we are delighted that you were able to enjoy your stay.

2/10 – Forferdelig

Clarisse

Bodde her 1 natt i oktober 2020

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og romkomfort
Will not stay again
We stayed to check out a unit but the service was too bad we decided not to invest. Checkin - they couldn't find reservation, the room does not have shampoo and slippers which were basic. You have to pay extra for pillows since they only provided 2 per room. They only provide1 key card and you need to provide additional deposit for extra cards. Lastly they do not sanitize rooms we had our room cleaned and we did not see the cleaner use any sanitizing agent or uv. They didnt change the sheets. Whats even more disappointing was we left at 12 and asked for our room to be cleaned but we came bak at 4 it wasnt clean so we had to be there when they were cleaning. Their japanese restaurant didnt follow protocol cashier, waiter and cook didnt use face mask and shield
Bodde her 2 netter i oktober 2020

10/10 – Utmerket

Roshel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

6/10 – Grei

Verifisert reisende

Reiste med partner
the road outside is very steep and rocky. the water heater should be placed above head, not under the sink. that is very dangerous because the heater and electric socket gets wet when someone takes a shower considering the bathroom is very small. breakfast options are limited and has out of stock items. bath towels have stains and no slippers provided.
Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
must try!
It was a good experience staying at La Bella. The staff are very accommodating and the service is okay. It could have been more fun if there is wifi in the room.
Bodde her 1 natt i desember 2019

10/10 – Utmerket

lucelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very peaceful and quiet place. We enjoyed our stay here ❤️
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's so quiet and so relaxing. Clean room and amenities.
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So peaceful
Bodde her 1 natt i november 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold
Bodde her 2 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are very courteous. Amenities are good. Very family-friendly.
Bodde her 1 natt i november 2019

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did not like all, service is terrible, room are too small, lacked of all necessities like mirror, hot water shower, very poor customer relation arrogant personnel.
Bodde her 1 natt i september 2019

8/10 – Bra

roxanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good ambience
it was great, good ambience 😊
Bodde her 1 natt i september 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our unit did not have a kitchen sink which made washing a bit challenging as we had to use the bathroom sink.
Bodde her 2 netter i august 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No free ameniti
Bodde her 1 natt i august 2019

6/10 – Grei

Frederick og San Francisco

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
But lobby and nice bed but that’s it.
The hotel lobby was big and clean. But then there no hooks to hang your clothing and no WiFi in the rooms except in the lobby. But I think the worst is the water inside the hotel during rain. Two peoples room I went to was wet inside either from the hallway or balcony windows. I think the hotel is understaffed for housekeeping but there’s many grounds keepers. There are also no peephole to see who is knocking on your door. The standard rooms are extra small and the bathrooms are not designed right. The shower is too close to the toilet so the entire bathroom floor is wet after you shower. If they can address these things then this hotel would be great.
Bodde her 2 netter i august 2019

2/10 – Forferdelig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was too small for the price. The water heater didn't work, the room was dirty, not enough toilet paper in the bathroom. We called the front desk to look at the water heater and the associate blamed my niece for the water heater not working. Lost power in the room, ended up not having TV the rest of our stay.
Bodde her 2 netter i juli 2019

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Honest staff at check in counter, she returned my Iphone that I left when I checked in
Bodde her 1 natt i juli 2019

8/10 – Bra

mei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
職員跟進速度快
反映了 問題, 酒店職員立即跟進態度很非常好
Bodde her 2 netter i juni 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and cozy environment
Bodde her 1 natt i mai 2019

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2019

6/10 – Grei

Jheanna

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Hindi maayos mag instruct yung mga staff kulang kulanh yung info.
Bodde her 1 natt i april 2019

6/10 – Grei

Elle

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The place was clean, quiet and very nature friendly. We found the swimming pool and the Santorini-themed hotel place quite attractive. However, customer service are quite disappointing as if they are not well trained and appeared not so sure when answering our inquiries and called me "ate". They don't greet their guests often and seemed to be snob. An additional cost was incurred when check-in staff mistakenly reserved a room with balcony, where in fact, we reserved a room without balcony. They just called us and informed about it, however we already arrange our baggage, so we stayed and aggreed.
Bodde her 1 natt i mars 2019
Svar fra General Manager den 15. mars 2019
Thank you for your recent stay with La Bella Boutique Hotel and enjoyed the beauty of our facilities. However, I regret to hear that we have shortcomings during your stay Ms. Elle and I would like to apologize on that. I am part of the new management team that took over recently. We are in the process of revising the policies and procedures of the hotel that includes the customer service skills of our staff members. I fully noted the operational misunderstanding about the room allocation, please do understand that we did not mean to give you discomfort during this stay. I hope you can give us another chance by allowing us to welcome you back in La Bella Boutique Hotel very soon.

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i februar 2019

6/10 – Grei

Verifisert reisende

Bodde her 1 natt i februar 2019

6/10 – Grei

Isa

Likte: Personale og service
Lobby and public places beautiful but rooms are very small and plan ahead- no wifi, no hair dryer. Only restaurant for breakfast 10 min late in opening
Bodde her 1 natt i januar 2019
Svar fra Customer Service den 6. feb. 2019
Thank you for contacting us for the enclosed matter below. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by or services and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold og romkomfort
disgusting, bahaho ang cr sumisingaw ang dumi from cr siguro may leak..dyan sa room 226...pumunta ako sa staff ng reguest nbg kettle ang mug kc sobrang lamig..kaso magdamg nalang wala pa ung request namin...wala ding bottled water sa ref..kaya 6 am palangf lumabas na kami kako papatayin tayo ng hotel na eto.un lang akala ko okey kc okey naman feedback sa online kaso di pala un lang po,,
Bodde her 1 natt i desember 2018
Svar fra Customer Service den 4. feb. 2019
Good day! Thank you for contacting us for the enclosed matter below. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by our Hotel and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Chic hotel
La Bella Boutique Hotel is a nice chic place to stay when in Tagaytay. We stayed for a night for my cousin’s wedding. Their reception was held in the hotel which was convenient. However, the biggest room option we got for our family of 5 with 3 kids of 8 y/o and 3 y/o Twins was too small with very limited space. Their bathrooms were also small. It was discouraging to use it for a shower because the water gets all-over the bathroom! No bath tub or designated walk-in shower area. The room was clean though and breakfast was good - beef tapa!
Bodde her 1 natt i desember 2018
Svar fra Customer Service den 6. feb. 2019
Good day! Thank you for contacting us for the enclosed matter below. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by or services and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.

6/10 – Grei

Toni og Pasay City

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
1. We booked a room for 4. But the room is too small for us. There are only 1 double bed and 1 single bed. We paid 500 pesos for extra guest, how come there's no extra bed given to us. The extra guest fee is only for the towel, soap, toothbrush and water only. Where do you expect the other one to sleep??? 2. There's no wifi in the room 3. The hotel room lacks necessities (blower, thermos)
Bodde her 1 natt i oktober 2018
Svar fra Joy Anne den 13. nov. 2018
Dear Sir /Madam Please accept this apology message. First, we would like to express the deepest for the inconvenience caused by the unintentional and rare mistake. We are sorry that you were not satisfied with our service. and we assure you that complaint will be handled in a strict serious way. We would like to retain you as a customer. Please accept our apologies Thank you for understanding in this fortunate matter