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Anmeldelser av Sofitel Sydney Darling Harbour

5 out of 5
Sofitel Sydney Darling Harbour
12 Darling Drive, Sydney, NSW

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 663 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 183 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 67 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 47 av totalt 1001 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mattias

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Mattias

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Thomas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i november 2023

10/10 – Utmerket

Tim

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell!
Bodde her 5 netter i oktober 2019

6/10 – Grei

Dulmini

Reiste med partner
Room was too small
Bodde her 1 natt i mars 2024
Svar fra Greg Brady - General Manager den 27. mai 2024
Bonjour Dulmini, Thank you for your review. I appreciate the feedback regarding the size of your room. Should you require a larger room, I recommend booking one of our Suites for your next stay. You will have more space in the room, and a beautiful view of Darling Harbour. I hope we have the opportunity to welcome you back to the hotel again in the future. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Ben

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Greg Brady - General Manager den 19. mai 2024
Bonjour Ben, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

4/10 – Dårlig

ATAKA

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
レストラン数が少ない
Bodde her 2 netter i mai 2024
Svar fra Greg Brady - General Manager den 10. mai 2024
Bonjour Ataka, Thank you for taking the time to review the hotel. I appreciate your feedback regarding our Restaurant. We have several dining options onsite, and we are lucky enough to be located within walking distance to a number of restaurants close by. We hope to have the opportunity to welcome you back to the hotel again in the future. Kind regards, Greg Brady - General Manager

6/10 – Grei

Toshikazu

Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 20. mai 2024
Bonjour Toshikazu, Thank you for taking the time to review the hotel. I am disappointed we have not exceeded your expectations on this occasion. I sincerely hope we have the opportunity to welcome you back to the hotel again in the future to turn your experience around. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed stay
Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Peter, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Johanis Thomas Wharton

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had an excellent stay at Sofitel Sydney Darling Harbour Hotel! Room was great with an amazing view. Staff were friendly and very attentive. Would definitely come back 10/10
Bodde her 3 netter i april 2024
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Johanis Thomas, Thank you so much for your review. I am so pleased you enjoyed your stay. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Lisa

Likte: Renhold
Bodde her 4 netter i april 2024
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Lisa, Thank you so much for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely clean and new hotel in a great quiet location at Darling harbour. Everything you need is available, and the buffet breakfast is fabulous, with lovely hot barista made coffee. Would stay again.
Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Elizabeth, Thank you for taking the time to review the hotel. I am thrilled you enjoyed your stay with us. We hope to see you again soon. Kind regards, Greg Brady - General Manager

8/10 – Bra

Haneul

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had rhinitis, so my nose was stuffy and I sneezed a lot, but the amenities and room conditions provided were so good
Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Haneul, Thank you for your review. I appreciate your feedback regarding the amenities and I hope you feel better soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Sarah, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Courtney

Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 10. mai 2024
Bonjour Courtney, Thank you for your review. I am so pleased you enjoyed your stay. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Dawn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
High end hotel
Bodde her 4 netter i april 2024
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Dawn, Thank you for your review. I am so pleased you enjoyed your time at the hotel. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Yoonhye

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Nice view Good facilities Friendly staff
Bodde her 1 natt i april 2024
Svar fra Greg Brady - General Manager den 22. apr. 2024
Bonjour Yoonhye, Thank you so much for your review. I am thrilled you enjoyed your stay. Kind regards, Greg Brady - General Manager

4/10 – Dårlig

Syasya

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Construction happening right under the hotel made our experience really bad. We chose this hotel for 2 nights and paid for the room with the harbour view to celebrate our birthdays and anniversary. Every morning there was construction starting from 7.30 am. Would not recommend anyone to choose this place if you’re a light sleeper. Spend your money somewhere else
Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 10. mai 2024
Bonjour Syasya, Thank you for taking the time to review the hotel. I am disappointed that we did not meet (or exceed) your expectations on this occasion. We are very lucky to be located in Sydney where there are constant enhancements being made. Sometimes there is noise from these enhancements and sometimes there is no noise at all. Because we live in such a dynamic city we are unable to advise every guest of everything that is happening around us simply because it changes daily and is beyond our control. We have included some information on our website to provide updates on the exciting changes. I am disappointed this was not communicated effectively to you during your stay. I sincerely hope we have the opportunity to welcome you back to the hotel again in the future to turn your experience around. Kind regards, Greg Brady - General Manager

8/10 – Bra

Peter

Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 10. mai 2024
Bonjour Peter, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice rooms and convenient location. Excellent breakfast. As at early April there are works taking place by the pool. Would recommend generally with one caveat- its worth noting that (unlike many other hotel chain loyalty schemes) Accor will not give loyalty points for stays booked via Expedia.
Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 11. apr. 2024
Bonjour Sarah, Thank you for taking the time to review the hotel and thank you for your loyalty. You are correct about points allocation. We do have some exciting things happening by the pool currently. Hopefully they will be completed by your next stay. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Vance

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the hotel
Bodde her 3 netter i mars 2024
Svar fra Greg Brady - General Manager den 11. apr. 2024
Bonjour Vance, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Suzanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Greg Brady - General Manager den 11. apr. 2024
Bonjour Suzanne, Thank you so much for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

VINCY

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I expected it’s a 5 star hotel but I found a few small insects in the toilet & the washbasin was clogged….. other than it’s a great hotel.
Bodde her 2 netter i mars 2024
Svar fra Greg Brady - General Manager den 11. apr. 2024
Bonjour VINCY, Thank you for taking the time to review the hotel. I appreciate your feedback and am disappointed as this is certainly not our usual level of service. I have flagged your concerns with the relevant departments. Thank you once again and we hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Darryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best view of Darling Harbour
Bodde her 7 netter i mars 2024
Svar fra Greg Brady - General Manager den 11. apr. 2024
Bonjour Darryl, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

ANWAR

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good it’s in the middle of downtown
Bodde her 2 netter i januar 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Anwar, Thank you for your review. We look forward to welcoming you to the hotel again in the future. Kind regards, Greg Brady - General Manager

4/10 – Dårlig

LI og Singapore

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room does not provide bottled water, and it is disappointing to use environmentally friendly reasons.Why was it provided on the day of the check in? Outdoor construction greatly affects rest.
Bodde her 6 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour LI, Thank you for your feedback. Sustainability is extremely important to the hotel which is why we have completed the Green Globe accreditation. Bottled water is available in the mini bar of each room. Should this not have been available in your mini bar, then we have not replenished the mini bar appropriately. I appreciate your feedback and have taken it to the team for further action. I hope we have the opportunity to welcome you back to the hotel again in the future to turn your experience around. Kind regards, Greg Brady - General Manager

6/10 – Grei

Gina

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We stayed at this hotel because of the large mall and numerous restaurants and cafes; it turned out the mall had been demolished and restaurants closed; ongoing construction every day and each taxi ride to anywhere was very expensive. Nice hotel but extremely inconvenient
Bodde her 6 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Gina, Thank you for your feedback. Whilst Harbourside is no longer in front of the hotel, we are very lucky to be within walking distance of restaurants, bars and cafes along the wharf as well as in Darling Quarter. We are also within walking distance to a variety of shops in the CBD. I am disappointed our team did not communicate this effectively during your recent visit. I sincerely hope we have the opportunity to welcome you back to the hotel again in the near future to turn your experience around. Kind regards, Greg Brady - General Manager

6/10 – Grei

MARILOU

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Marilou, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

2/10 – Forferdelig

Diana

Bodde her 3 netter i januar 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Diana, Thank you for your feedback. I am disappointed we did not meet, or exceed, your expectations on this occasion. I hope we have the opportunity to welcome you back again in the near future. Kind regards,Greg Brady - General Manager

10/10 – Utmerket

Alan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Greqt
Bodde her 3 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Alan, Thank you so much for your review. Kind regards,Greg Brady - General Manager

10/10 – Utmerket

Santiago

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property. Close to everything
Bodde her 4 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Santiago, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Luke

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome
Bodde her 2 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Luke, Thank you for your review. Kind regards,Greg Brady - General Manager

4/10 – Dårlig

Jessica

Bodde her 2 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Jessica, Thank you for your review. I am disappointed we did exceed your expectations on this occasion. I sincerely hope we have the chance to welcome you back to the hotel again in the future to turn your experience around. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Maria, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Patrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome pool area and close to everything
Bodde her 2 netter i januar 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Patrick, Thank you for taking the time to review the hotel. We hope to see you again in the near future. Kind regards,Greg Brady - General Manager

10/10 – Utmerket

Andrea

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property of you have anything on at the ICC or have a vehicle. Ease of valley parking removes the stress of the Sydney traffic!!!!
Bodde her 3 netter i mars 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Andrea, Thank you for your feedback. I am so pleased you enjoyed your stay. Kind regards,Greg Brady - General Manager

8/10 – Bra

Alex

Bodde her 3 netter i februar 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Alex, Thank you for your review. Kind regards, Greg Brady - General Manager

2/10 – Forferdelig

Emma

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Location was great, clean and tidy. Items from our room were taken. multiple calls and emails made to push an investigation.
Bodde her 3 netter i februar 2024
Svar fra Greg Brady - General Manager den 2. apr. 2024
Bonjour Emma, Thank you for taking the time to review the hotel. I understand you have been in contact with our team who have investigated the matter. Should you still require assistance, please feel free to contact my office. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Tony

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quality place in every respect.
Bodde her 3 netter i februar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Tony, Thank you for your review. I am pleased you enjoyed your stay. Kind regards, Greg Brady - General Manager

8/10 – Bra

Gaudioso Jr og Claremont Meadows

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 1 natt i februar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Gaudioso, Thank you for your review. We hope to see you again sooon. Kind regards,Greg Brady - General Manager

10/10 – Utmerket

CHOONG MOK

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Choong Mok, Thank you so much for your review. I am thrilled you enjoyed your stay. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

JIAN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location
Bodde her 4 netter i februar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Jian, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property. Modern, clean and amazing service. Location is spot on especially if attending a function at the ICC. Well done team Sofitel
Bodde her 2 netter i februar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Andrea, Thank you for taking the time to review the hotel. I am so pleased you enjoyed your stay. Kind regards, Greg Brady - General Manager

8/10 – Bra

Samuel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Hotel. Would recommend.
Had a good Stay at the Darling Harbour Sofitel in Sydney. The staff was all excellent. The room was clean and seemed well maintained. We only used the restaurant for Breakfast but it was clean, lively, and had an excellent assortment. Bell service and Concierge were excellent and helpful. My only complaint, and a minor one is the room lighting. Sometimes fancy switches and labels become more difficult to use than old fashioned on off switches. We were confused several times trying to figure out what switches control what lights.
Bodde her 2 netter i februar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Samuel, Thank you for your review. I have passed on your feedback to the team who are most pleased. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Egor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Egor, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property and room were beautiful. The hotel has a great location for shopping and dining.
Bodde her 2 netter i februar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour William, Thank you so much for your review. We hope to see you again soon.Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Luigi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was attentive and helpful with all our queries.
Bodde her 4 netter i januar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Luigi, Thank you for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager

8/10 – Bra

Eileen

Likte: Renhold og personale og service
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Eileen, Thank you for your review. I am thrilled you enjoyed your stay. We hope to see you again soon. Kind regards, Greg Brady - General Manager

10/10 – Utmerket

Sang Hoon

Bodde her 4 netter i januar 2024
Svar fra Greg Brady - General Manager den 3. apr. 2024
Bonjour Sang Hoon, Thank you so much for your review. We hope to see you again soon. Kind regards, Greg Brady - General Manager